Key Hyundai of Manchester

Wow what a pleasant and pain free experience! I think we all know how difficult and frustrating it can be to shop for a vehicle. Key Hyundai and it's personel made us feel like we were very important to the all know how difficult and frustrating it can be to shop for a vehicle. Key Hyundai and it's personel made us feel like we were very important to them. Bob especially made it a pleasant experience. He is a pleasant, patient and respectful sales associate. At no time did we feel pressured to do anything we did not want to do! He found the Sante Fe that we wanted and could afford. He explained everything in detail and clairly. What we really enjoyed was the tour of the parts and service area. We will actually know where to go and park when we need our new vehicle serviced for maintenance. Signing the forms was also a hassle-free experience. It was nice driving away with peace of mind that we can actually depend on this dealership to follow thru on their promises. Overall this was a pleasant shopping experience!! More

My husband got into an accident and totaled the car. So i went online and filled out the 30 second credit application. Within 15 minutes Erin called and went over the info. She told me she has 2 lending plac went online and filled out the 30 second credit application. Within 15 minutes Erin called and went over the info. She told me she has 2 lending places that were willing to give me a loan. My credit was horrible but, i figured I would try. So that Friday me and my husband went down to the dealership, we were immediately greeted by Gene. We told him that we filled out the app and were waiting for a check from the insurance company that we were gonna use for a down payment. He sat down with us and asked us what is the max monthly payment we were looking to pay. So we told him, he handed over the paperwork to the manager and they came up with a list of cars we could afford. The first car he showed us was a blue Sonata, it was roomy and beautiful, and it had very low mileage. We looked at several other cars, but, we were totally in love with the sonata. So we went back inside, Gene talked to the manager Sal they both came over and said the car is ours, we couldn't believe it, we told him that we wouldn't have the down payment until Monday, they said that was fine, just bring it in. So they sent us in to see Liz, the business manager , she flew through the paperwork, we got everything finalized, they handed us the keys and we were out of there. All within 3 hours. This place is awesome. Everybody was so nice, there was no being pushy, everybody was laid back and relaxed. I will always go here for any car needs!!! More

I read dealer reviews before choosing a dealership to visit and was not disappointed with Key Hyundai in Manchester. My experience was very pleasant and I was not pressured at all. I was pleased with m visit and was not disappointed with Key Hyundai in Manchester. My experience was very pleasant and I was not pressured at all. I was pleased with my salesman the night of the purchase (Giovanni Negron). He was very personable and answered all my questions regarding the car I wanted to purchase. I was very pleased with the deal I got. When picking up my new 2011 Sante Fe, I met Jonathan Buttero. He walked me thru the purchase procedure and introduced me to my new car. He gave me a "tour" of all the bells and whistles and how to use them. When I came back in for a minor adjustment to one of the head rests, he was right there as soon as I entered the lot. He was very professional and willing to help in any way he could. That's what I like "service with a smile". Overall experience was very pleasant and I love my new Sante Fe. More

I got my first choice of car, color, and options in a timely manner and everyone was incredibly easy to deal with. They kept in touch with me as they were searching for my car and went to great lengths timely manner and everyone was incredibly easy to deal with. They kept in touch with me as they were searching for my car and went to great lengths to deliver the car quickly, once it was located. We have an Entourage as well and have been very pleased with the sales and service. That's why we went back for the Tucson. AAA++++ Dealer! I would highly recommend this dealer because they are a pleasure to do business with. Jonathon was very professional and friendly. He was very helpful and answered all my questions no matter how strange. I would be very happy to purchase another car from him. I felt that he did his best to ensure we got the best deal possible. More

I would recommend this dealership to anyone. They were knowledgeable, polite, and not pushy at all. They worked with me to find the car I wanted, and even offered to rent me a car until the care arrived. knowledgeable, polite, and not pushy at all. They worked with me to find the car I wanted, and even offered to rent me a car until the care arrived. The price of the car was exactly what they said it would, and there were no surprises come paperwork time. If you need a Hyundai, I would go to Key. More

This experience from the very first phone call until I drove my new car off the lot was amazing! My sales guy Gene Laygo was the nicest sales I have ever dealt with. He was not pushy at all and was only drove my new car off the lot was amazing! My sales guy Gene Laygo was the nicest sales I have ever dealt with. He was not pushy at all and was only interested in my needs and concerns as a customer. My husband was not with me during this purchase, which made things a little more difficult for me. Gene was more than willing to talk to my husband on the phone to ease his mind. And it worked, thanks Gene!! Sal and Liz were great too. I was there on a very busy day and felt at home and got to know the sales team pretty well. Thanks all for a great experience!! I will be sure to send you referrals and purchase from you again!! More

My fiance and I went into the dealership in Manchester to trade in our Town N Country van for a suv. The car I liked was in the back lot and needed a battery and tires so we could not test drive it. After t trade in our Town N Country van for a suv. The car I liked was in the back lot and needed a battery and tires so we could not test drive it. After talking with Zack and Frank I was told that the trade in would be 4,000.00 and the dealership and I aggreed to the down payment of $1500.00. Was told car would be ready on Monday. Zack called and said the car wasnt redy yet but would be on Tuesday.I called him back and said I will pick the car up on Wednesday and Zack was going to call me if it wasnt ready. Waited all day..No call.Went to the dealership and was told to "have a seat" and some one will be right over. After waiting for over an hour for someone to get to us I was told car was still not ready and left a message for Zack to give me a call Thursday. Went in on Thursday to see Zack and the car I was told to "have a seat" again and that Keith would go over the financing, Zack was off that day. I said for what..I havent even test driven the car yet. A week later.. So after taking it for a ride, my fiancee and I decided that we liked it. Then Keith told me that the trade in would only be 2000.00 and my down payment went up another 1,000.00 and that my car payment would be $85 more a month for what Im paying now. Why would I want a higher payment? Since I have a low credit score..Thats why I went there because Jill said she can help customers with credit issues. There is too much mis communication and too much "have a seat and someone will be with you" policy. I didnt feel appreciated and I was not a priority to anyone in that dealership. Poor customer service. More