Key Hyundai of Manchester

ON THE DAY I WENT TO LOOK TO BUY AN CAR AT KEY HYUNDAI OF MANCHESTER I WAS UPSET, DISTRAUGHT AND UNBELIVEABLY FRUSTRATED. FROM THE TIME I WALKED IN THE STORE I WAS GREETED WITH FRIENDLINESSS AND MY SPIRITS MANCHESTER I WAS UPSET, DISTRAUGHT AND UNBELIVEABLY FRUSTRATED. FROM THE TIME I WALKED IN THE STORE I WAS GREETED WITH FRIENDLINESSS AND MY SPIRITS LIFTED AUTOMATICALLY WHAT SEEMED AN IMPOSSIBLE THING GIVING THE CIRCUMSTANCES, BUT FROM MY WONDERFULL SALES AGENT MIKE KICZUK TO THE PATIENCE OF THE MANAGERS CHARLIE WILLIAMS AND TOM GODBOUT WHOM ALL WORKED TIREDLESSLY TO ACCOMODATE ME (NOT TO MENTION STAYING PASS STORE HOURS TO INSURE MY QUESTIONS AND CONCERNS)AND MAKE ME FEEL AS COMFORTABLE IN MAKING THIS DEAL WITH ME. I CAME TO FIND OUT THAT MY SALES AGENT MIKE KICZUK WAS FAIRLY AN NEW EMPLOYEE AND IF NO ONE TOLD ME I WOULDN'T HAVE KNOWN HE HANDLED HIMSELF IN AN VERY PROFESSIONAL MANNER AT ALL TIMES WITH CHARACTER AND GAVE ME THE FEELIN THAT I WAS IN THE RIGHT PLACE FROM BEGINNING OF SALE TO THE END AND STILL DOES, HE RECENTLY GAVE ME A CALL JUST TO SEE TO IF I WAS STILL HAPPY WITH MY DECISION AND SEEMED VERY CONCERN WITH MY FEELINGS. KEY HYUNDAI OF MANCHESTER IS AN WONDERFULL ENVIRONMENT AND THOSE LADIES AND GENTS ARE DOING A WONDERFULL JOB I WOULD DEFINITELY RECOMMEND THEM ANY TIME! P.S. DUSTIN DRUMMEY WAS VERY HELPFUL IN KEEPING ME SMILING WHILE MIKE, CHARLIE AND TOM WORKED TO GET ME THE PERFECT DEAL FOR WHAT I WANTED BECAUSE I WAS NOT AN EASY CUSTOMER AT FIRST BECAUSE OF WHAT I HAD EXPERIENCED PREVIOUS TO MY COMING THERE BUT THEY CHANGED THAT FOR ME IMMEDIATELY AND I FEEL VERY COMFORTABLE IIN SAYING THAT THEY TRULY BECAME MY NEW FRIENDS More

After researching vehicles and dealers for about a year, we purchased a Santa Fe at Key Hyundai and was very pleased with the whole process. Ed Poland is a knowledgable, professional salesperson and was ver we purchased a Santa Fe at Key Hyundai and was very pleased with the whole process. Ed Poland is a knowledgable, professional salesperson and was very helpful through the entire process. He consistently answered my many, many questions and seems to be a genuinely nice guy. He seems to really like his job and the fact that he's worked at the same dealership for many years speaks to the kind of dealership Key Hyundai is. Tom Godbout was very friendly/helpful during the paperwork part of the deal - - he also didn't seem to mind answering many questions! I already have recommended this dealership and particularly Ed to a couple of people who will be buying vehicles soon. I also had the opportunity to speak with Jill who is one of the owners. She is surprisingly accessible and easy to speak with - - she made my already good experience even better. I look forward to doing business with this dealership for many years. More

Very pleasant experience overall. I would definately recommend this dealership. Dustin was very knowledgeable, had responses for our questions and if he didn't know the answer, he was not afraid to say recommend this dealership. Dustin was very knowledgeable, had responses for our questions and if he didn't know the answer, he was not afraid to say "I don't know, but I will check" and really did follow-up. Mr. Godbout was very friendly and we really appreciated his efforts in working with us to get the right financing. More

I have to say that I was pleasantly surprised with my visit to Key Hyundai. I was greated at the door by one of the managers who immediately had a salesman come to assist me. I had been to three or fou visit to Key Hyundai. I was greated at the door by one of the managers who immediately had a salesman come to assist me. I had been to three or four other Hyundai dealers previous to this and it seemed that the task of getting assistance always fell on my lap. Everyone was very friendly and genuinely seemed to enjoy working there. Working with my salesman Dustin was like shopping with one of my girlfriends, he was very laid back and personable. At no time during the process did I feel pressured or that I was being sold which I believe is what made it so easy for me to make a decision. I purchase a brand new Elantra and was able to do the paperwork about 15 to 20 minutes after agreeing to the price. The gentleman who prepared my paperwork was just as friendly as Dustin and explained all the options for warranties and various insurances that the dealership offered again at no time did I feel pressured and after asking some questions which he answered without the assumed car dealership retorict which you read so much about on the internet I purchased a 10 year 100k mile bumper to bumper warrantly for $1595. I had already done some research into warranties and the next closest comparable warranty that was available online was about $1000 dollars more and didn't even offer the same level of protection. I was done with my paperwork in what seemed to only be about 20 minutes and had my new registration at most ten minutes after that. Total time at dealership 1.5 hours and left in my new car. I highly recommend Key Hyundai of Manchester they truly gave me a 5 star experience!! More

I have dealt with Key Hyundai for the past two years. All of my family have been extremely satisfied with this dealership whether it was in sales or in service. They are friendly, knowledgeable and alwa All of my family have been extremely satisfied with this dealership whether it was in sales or in service. They are friendly, knowledgeable and always willing to help. I highly recommend this dealership to anyone. We have 4 vehicles, my son the Elantra, my daughter the Entourage, my husband the Sonata and myself the Santa Fe. My mom had the Elantra but has since given up driving. More

We arrived at the dealership and had to wait about 5 minutes without even getting acknowledged. People walked by us and ignored us. We finally walked to a salesman at his desk and asked if someone could minutes without even getting acknowledged. People walked by us and ignored us. We finally walked to a salesman at his desk and asked if someone could help us. He said he could in a very rude way like we were bothering him. We told him what we were looking for and he took us out to where some cars where and he talked to us leaning on a car and you could tell he had no interest in talking to us. I looked my wife and said that we had to go to an appointment just to make an excuse to get out of there. My wife was in agreement and we could not leave fast enough and the salesman had to interest to talk to us either. We were serious buyers and we ended buying a Hyundai at another dealership same day. It was a very disappointing experience to say the least. I had heard good things about the dealership and i was let down. More