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Key Hyundai of Manchester
Vernon, CT
2,086 Reviews
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2,086 Reviews of Key Hyundai of Manchester
February 23, 2012
The salesperson (Gene) was very friendly and polite. However, I wish that he and the finance people would have explained to me in more. d etail about the kind of car I was buying, and how all the money However, I wish that he and the finance people would have explained to me in more. d etail about the kind of car I was buying, and how all the money added up. I did not realize the price tag after all interest and payments would be so expensive. My reccomendation would be a more thorough explanationof all facts and figures. More
by Happymom13
Employees Worked With
Gene
January 31, 2012
The best experience i've ever had with a dealership was in Key Hyundai of Manchester, They are very direct and friendly. They don't try to rob you and get you in a car that you can't afford. It's not about in Key Hyundai of Manchester, They are very direct and friendly. They don't try to rob you and get you in a car that you can't afford. It's not about the sales at Key it's about satisfaction, they make sure you are happy with your purchased and affordable to your pocket. I definitely recommend this dealership to everyone who wants to buy a car. I bought my 2008 accent and very happy with the car and the payment More
by Don2x
Employees Worked With
Gene and Sal
January 29, 2012
I had been shopping for a vehicle for my daughter all weekend. Lia Hyundai of Hartford was currently running an ad that I thought I would check out. I drove into Hartford from Vernon at around noon and weekend. Lia Hyundai of Hartford was currently running an ad that I thought I would check out. I drove into Hartford from Vernon at around noon and received excellent service from Kevin Savage. I thought that I would check Key Hyundai in my own town before making a decision (even though Jill Merriam's radio ads are painful to listen to) and I was greeted by a salesman named Bob. Bob quietly offered me a seat and I began to explain what I was looking for. In contrast with my recent visits to other dealers, Bob Dimanno never opened his laptop nor did he lift a pencil to give me any figures, even after I told him that I'm familiar with the appearance of the vehicles and that I just wanted to crunch numbers. He then sat still and completely quiet. Wow! I asked 2 more questions, took notes, and said that I'd be shopping around. I felt degraded and demeaned by that visit - that I wasn't worth his time nor energy! And I determined that even though I had originally thought that I'd give my hometown dealer a chance, I would certainly not be buying from Key Hyundai. Upon returning home, I attempted to call the "sales manager" to voice my negative experience. After 4 calls, I finally reached a person and I asked to speak to the sales manager. He, Sal, said he was the manager. I gave him a full report of my disappointing visit. Later, as I looked a bit closer at the website, I learned that Sal is just a salesperson just like Bob and not a manager! Do they take us for fools? More
by richarddias
Employees Worked With
Bob Dimanno
January 26, 2012
This is the second car I've purchased from Key Hyundai. Ed has been a great help during both visits. Sal worked out all the numbers, and Jon went over financing options with me. The whole process was frien Ed has been a great help during both visits. Sal worked out all the numbers, and Jon went over financing options with me. The whole process was friendly and smooth. This dealership is at the top of my list when I need to buy a new car. More
by D48B12
Employees Worked With
Ed, Jon, and Sal
January 25, 2012
My wife and I came this dealership off of an add we heard on the radio, and at the time we were looking for another car because ours was rundown. We came in thinking here we go again, but we found the servic on the radio, and at the time we were looking for another car because ours was rundown. We came in thinking here we go again, but we found the service Great! Ed and Sal helped us in making our purchase. When we had come we did not expect to buy and we had figured the ad was just another dealer tactic but in this case it was a true one, and we couldn't be happier! Thank you so much Key for having great salesmen! More
by Elleseams
Employees Worked With
Ed and Sal
January 21, 2012
My son was driving his 2012 Hyundai Veloster from our Home in NJ to college in Massachusetts this afternoon, when it broke down leaving him stranded in traffic on Rt. 84 in Vernon, CT. We had the car tow Home in NJ to college in Massachusetts this afternoon, when it broke down leaving him stranded in traffic on Rt. 84 in Vernon, CT. We had the car towed to Key Hyundai, I called ahead and spoke with Chris Then, the service manager, and he reassured us the as soon as the car and my son got to the dealership he would have someone look at the car and if necessary get him on his way in a loaner car. I would highly recommend this dealership, because of the professional staff that welcomed my son on a Saturday afternoon in a snow storm, and moved his disabled car from the tow truck to a service bay and brought him a loaner car inside the service area so that he could transfer his belongings inside, and quickly got him back on his trip to college. We did not purchase the car at Key Hyundai, and they treated my son as if he were a long time returning customer. More
by bbaker114
Employees Worked With
Chris Then
December 31, 2011
I came to the dealership today looking to buy a used car, I went to other places to compare prices, and found these two salesman the most helpful. I ended up buying the car, right there! I reccommed this I went to other places to compare prices, and found these two salesman the most helpful. I ended up buying the car, right there! I reccommed this dealership to anyone looking to buy a car. This dealership has wonderful employment, they really help you through the process and explain how buying a car works. Seeing as I am new to buying a car, and had no idea what I was doing. Thank you again, for the wonderful service and experience! More
by Analisedmc
Employees Worked With
Ed and Sal
December 30, 2011
Gene and Sal helped me find the perfect car that fit well with my budget. The process wasn't long at all and I was able to drive away with the vehicle the next day. I definitely will be referring friends an with my budget. The process wasn't long at all and I was able to drive away with the vehicle the next day. I definitely will be referring friends and family to this dealership!! More
by dwalser78
Employees Worked With
Gene and Sal
December 28, 2011
The Service Department coordinator is awful! She never returns telephone calls or passes messages onto colleagues to protect job! We have tried for two weeks to communicate with the dealership but have returns telephone calls or passes messages onto colleagues to protect job! We have tried for two weeks to communicate with the dealership but have had our communications ignored. More
by lhead1964
Employees Worked With
Pam
