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Key Hyundai of Milford

Milford, CT

4.7
3,066 Reviews

566 Bridgeport Ave

Milford, CT

06460

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Showing 3,066 reviews

February 09, 2011

Wasn't too sure about buying a new car-- as I had a lot of credit issues. I had spoken with Jemma several times on the phone, and stressed my concerns very much to her. She advised me that they work with p More

by christinenh2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jemma, Jeff, Manny
Feb 19, 2011 -

Key Hyundai of Milford responded

Christine, It was a pleasure talking to you on the phone. It's not often that a customer calls to tell me how great their experience was - that is definitely going above and beyond on your part. I really appreciate it! As I told you on the phone, I am so glad you had a good experience! Our goal as a team is to be solution providers, not product pushers. I am glad that we met your needs. Thanks again! Jill Merriam Dulitsky owner, Key Hyundai of Milford http://www.keycars.com

February 06, 2011

We contacted this dealership by phone with a request for a price match from a Georgia dealer. We were dealing with Tom, and it involved over a week between weather and locating the desired vehicle. Next ca More

by sam18nov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Godbout, Joe, Anthony
Feb 19, 2011 -

Key Hyundai of Milford responded

Dear Sam18nov - Thank you for your feedback on Key Hyundai of Milford. I appreciate your business and I am glad that you found Anthony and Manny, our Finance Manager, helpful. By way of explanation, the price match guarantee is real. It is based on a written purchase order from a dealer on the same car, not a internet price quote. The purpose and spirit of it is that if you buy a car from us and have buyers remorse, you can go to another dealership and go through the process of a buying a car, bring a written, signed purchase order to us and we will match that price. We could never guarantee an internet price quote match or we'd be out of business. Many dealerships quote ridiculously low internet prices just to get you in the door and switch you off that car or work down a price addendum. Those are things we don't do. If you have any questions about the Drive Worry Free, please feel free to contact our service manager, Bob Dicicco. The reason the program is based on 3000 intervals is that's what Hyundai recommends for harsh driving conditions and unfortunately, they consider Connecticut to offer harsh driving conditions. I do hope you take advantage of our Drive Worry Free customer loyalty program. It is an amazing program. Each year, we give away about $100,000 of free tires in our Milford store alone. I hope you're enjoying your new car. If you ever need anything, don't hesitate to contact any one of us. Thank you so much for your business! My team and I are glad you purchased your car locally and helped to support local business. Kindly, Jill Merriam Dulitsky, Owner Key Hyundai of Milford. http://www.keycars.com

January 30, 2011

After having a bad experience with honda I saw that hyundai had great deals so I went through and got the car I wanted right off the bat. I was very please with the speediness of tommy and the great le More

by thechef12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tommy ortiz
Feb 19, 2011 -

Key Hyundai of Milford responded

Thanks for your review! I'm glad we converted another Ct Honda buyer to a Ct Hyundai buyer! Thank you for your business. My team and I appreciate it. I hope you're enjoying your new Hyundai. Kindly, Jill Merriam Dulitsky, owner of Key Hyundai of Milford http://www.keycars.com

January 19, 2011

The sales rep. Tommy Ortiz was very professional and curteous. He made me feel that i was picking the right car. As for the rest of the staff there,most of the sales reps were talking to each other whil More

by csilvaii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Ortiz
Jan 19, 2011 -

Key Hyundai of Milford responded

Thank you so much for your review. I am so glad you were happy with Tommy Ortiz. I am sorry that you were unhappy with the wait. I will address that and learn from it. I hope you enjoy your new car. If you ever need anything in the future, please don't hesitate to reach out to me. Thank you for your business! Kindly, Jill Merriam Dulitsky, owner, Key Hyundai

January 18, 2011

I had visited Key Hyundai when I originally started car shoppping. Matt was extremely helpful and gave me a few options based on my budget. He was very professional,polite,and patient,when I changed my m More

by marytheresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Pereira
Jan 19, 2011 -

Key Hyundai of Milford responded

Dear Mary, Thanks for your great review on Matt and the rest of the Key Hyundai team. I am proud of the great job they do! If you ever need anything in the future, do not hesitate to reach out to me. Thank you for your business. Kindly, Jill Merriam Dulitsky, owner, Key Hyundai of Milford

January 17, 2011

Bought a new Hyundai today! Everybody at Key Hyundai of Milford was very friendly and made my first new car purchase as stress-free as possible. On the finance side of things, nobody tried to pressure us o More

by kellyferguson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Ortiz
Jan 19, 2011 -

Key Hyundai of Milford responded

Dear Kelly, Thanks so much for your positive review on Key Hyundai of Milford. I am proud of my team! I hope you've received your touch up paint. If you have any trouble, please do not hesitate to reach out to me directly. Thanks! Jill Merriam Dulitsky, owner Key Hyundai, jdulitsky@keycars.com

January 16, 2011

Last time I shopped for a new car I ended up buying a Toyota Corolla.Once they got the check service was always a hassle, slow and expensive.This time I stopped @ Key to browse because the reviews on Hyu More

by jdb295
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Pereira
Jan 17, 2011 -

Key Hyundai of Milford responded

Thanks so much for your great review. I am so happy that you like your new 2010 Hyundai Elantra. Matt is a great guy and we are lucky to have him as a salesperson at Key Hyundai of Milford. If you ever need anything, don't hesitate to contact me at jdulitsky@keycars.com Thanks! Jill Merriam Dulitsky, owner, Key Hyundai of Milford

December 23, 2010

My visit to Key Hyundai was AMAZING!!! If you want My visit to Key Hyundai was AMAZING!!! If you want personal hands-on experience (with any vehicle) you need to visit this location! They are kn More

by ladykaye2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe and Anthony
Dec 23, 2010 -

Key Hyundai of Milford responded

Dear Kaye, Thank you so much for your great review. I am very proud of my team. I am glad to hear that Kellie, Anthony and Joe gave you the appropriate level of service. Happy Holidays to you from everyone at Key Hyundai of Milford! If you ever need anything, do not hesitate to contact me directly at jdulitsky@keycars.com or our General Sales Manager, Tom Godbout at tgodbout@keycars.com Thanks again for the review and most importantly, for your business. Kindly, Jill Merriam Dulitsky, owner, Key Hyundai of Milford, http://www.keycars.com

December 20, 2010

I really like Hyundai Dealer in Milford because all the employees have treated me with respect. No matter what my problem or service, they have tried there best and succeeded to make sure I was a satisfie More

by Dustina26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Rudman, Manny, Alex
Dec 20, 2010 -

Key Hyundai of Milford responded

Thank you so much for your great review on Alan Rudman and the rest of the team at Key Hyundai. Thanks also for the constructive criticism on the waiting time - we will continue to work on it. If you ever need anything, don't hesitate to contact me directly at jdulitsky@keycars.com Thanks! Jill http://www.keycars.com

December 17, 2010

I am a long time Hyundai owner 8+ years, and a repeat customer of Key Hyundai. The friendliness, honesty and expertise of the entire staff both service department and sales at Key is and has always been More

by rudstheman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Godbot, Joe Cardella