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Key Hyundai of Salem
Salem, NH
896 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 896 reviews
May 28, 2018
Mutipoint inspection, not. Had my car towed there for service, i had previously talked to a service tech there and explained that i was hearing clicking from the right side of t Had my car towed there for service, i had previously talked to a service tech there and explained that i was hearing clicking from the right side of the vehicle and i believe its a failed cv axle. When the car was towed there they diagnosed it and said it needed an new engine. Good thing i have the extended warranty so i give the go ahead. A week later i get my car back they suggest i get spark plugs but they wanted to much to do it and my warranty doesn't cover them its running fine but i smell coolant but its not leaking nor is it over heating so i think nothing of it . So i drove to the it to the nearest auto parts store and bought spark plugs and i drove home. The next morning i go to do the spark plugs and i see my reservoir for my coolant is empty and dry, I take the cap off the radiator doesn't appear to be any coolant in it so i get a ride to oreillys to get coolant and put it in my car it took almost 3/4s of a bottle of coolant and then i filled the reservoir and drove it around a bit no loss of coolant no more coolant smell. Not to happy this was overlooked considering what could have happened had i not noticed that. More
by Mesio36
Employees Worked With
Micheal, the service tech.
May 17, 2018
Excellent Customer service Love my tucson We brought our 2012 Hyundai Tucson in for service with a check engine light on and we were covered under warranty, the part was ordered and our Servic We brought our 2012 Hyundai Tucson in for service with a check engine light on and we were covered under warranty, the part was ordered and our Service advisor notified the day it came in. They were friendly and very caring to us. More
by Happy Hyundai Owner
Employees Worked With
Gina
May 14, 2018
Relaxed environment and friendly people! Matt Pina is hands down the best car salesman I have ever delt with. He was quick with a smile and on top of everything. Bob was pretty cool and made Matt Pina is hands down the best car salesman I have ever delt with. He was quick with a smile and on top of everything. Bob was pretty cool and made the experience smooth. Jodie More
by idived2
Employees Worked With
Matt Pina salesman/Bob finance manager
December 23, 2017
Alicia's new Hyundai Miss. Nancy Vega was very knowledgeable and very confident in every answer that my husband asked about the Hyundai no hesitation in her voice and all Miss. Nancy Vega was very knowledgeable and very confident in every answer that my husband asked about the Hyundai no hesitation in her voice and all answers were excellent. More
by alirod50
Verified CustomerEmployees Worked With
Nancy Vega
December 23, 2017
Amazing customer service I was in and out with a new Vehicle and exactly what I wanted.Nancy listened to every detail and made it work for me. All the staff were extremely pr I was in and out with a new Vehicle and exactly what I wanted.Nancy listened to every detail and made it work for me. All the staff were extremely professional. Fast and efficient. More
by melissamallon2011
Employees Worked With
Nancy
December 21, 2017
SATISFIED I think Nancy is about the best sales person I have ever dealt with. She listened to what I wanted and then went about getting the right car for me. I I think Nancy is about the best sales person I have ever dealt with. She listened to what I wanted and then went about getting the right car for me. I can't say enough about her. More
by vjwrwood
Employees Worked With
Nancy
December 20, 2017
An Unexpected Pleasure! As my car had been totaled due to an impromptu meeting with a deer, I had no choice...I HAD to get another vehicle and was very stressed to be in a si As my car had been totaled due to an impromptu meeting with a deer, I had no choice...I HAD to get another vehicle and was very stressed to be in a situation where I had to make a decision pretty quickly. I sought out Salem Hyundai as my sister and brother-in-law had a good experience there. Mike King (Sales Consultant) was welcoming and friendly and made me feel comfortable from the beginning, as did Eddie Dye (Sales Manager). They both listened to me and actually heard what I was saying. At no time during the process did I ever feel pressured or intimidated...if I said "no" to anything, I was never made to feel like I was being a problem for them. My needs were completely acknowledged and understood and both gentlemen worked very hard to get me into a vehicle that I liked at a payment I was comfortable with. Angel Rivera (Finance Manager) was also pleasant and easy to deal with. Great car buying experience! More
by velvetnbluejeans
Employees Worked With
Mike King, Sales Consultant; Eddie Dye, Sales Manager; Angel Rivera, Finance Manager
December 20, 2017
Not the best service I’ve been trying to contact my sales person (Derek Daigle) to help me with the Apple CarPlay and he doesn’t answer. Also He seems like he can’t handle I’ve been trying to contact my sales person (Derek Daigle) to help me with the Apple CarPlay and he doesn’t answer. Also He seems like he can’t handle conflict really well. More
by jrodortiz5
Employees Worked With
Derek Daigle
December 19, 2017
Elantra purchase They sold me a car that I wanted and did so in a professional manner. Very pleased with the car that was delivered to me They sold me a car that I wanted and did so in a professional manner. Very pleased with the car that was delivered to me More
by farme135
Employees Worked With
Mike king
December 08, 2017
2017 Tucson Evan, James and Armando were all great to deal with. The process was easy, quick and painless! Everything was straight forward, no pressure, and pleas Evan, James and Armando were all great to deal with. The process was easy, quick and painless! Everything was straight forward, no pressure, and pleasant. I recommend Salem Ford Hyundai! More
by rfreidus
Employees Worked With
Evan, James and Armando
