Key Hyundai of Salem

Santa Fe All around great experience. Brian is a knowledgeable salesman who provided little to no pressure, allowed my wife and I to take our time deciding on All around great experience. Brian is a knowledgeable salesman who provided little to no pressure, allowed my wife and I to take our time deciding on a vehicle and got us through the process quickly. More

Kitty's review Excellent service, very happy. I have purchased three vehicles through this dealership and every time, the process was smooth. I recommend this dealer Excellent service, very happy. I have purchased three vehicles through this dealership and every time, the process was smooth. I recommend this dealership to friends when they are car shopping. More

I will never shop for a car here again! I am in the market for a low mile, slightly used Subaru WRX. I understand that what I am looking for can be hard to come by, however I know they are o I am in the market for a low mile, slightly used Subaru WRX. I understand that what I am looking for can be hard to come by, however I know they are out there. I stumbled upon a 2012 wide body hatchback style WRX online at this dealership with 58 thousand miles on it. I also immediately noticed it said "one owner car". At first I was very excited thinking this could be the car I was looking for. I called about it to set up a test drive and ask a few other question about if anything was modified on it. The salesman I spoke with said everything on the car was stock except a catback exhaust which was installed and it ran great with no issues. As long as the rest of the car was stock and it ran good this could be the car for me. The next day I went to the dealership to see the car. They pulled the car up for me, I opened to door to see how the interior looked and was utterly disgusted... There were sugary drink stains all over the center console ranging from the shift knob all the way back to the center arm rest. There was white paint stains on the interior of the driver side door as well as on the driver side weather tech floor mat. There was loose change in the cup holders. In the back seat there was an empty plastic bottle. I asked how long they had the car for and why it was so dirty. The salesman's reply was "We've only had the car for one or two weeks and as you can see we have a lot of cars on the lot with a lot going on, it will be taken care of if you decide to buy the car". I popped the hood to see inside the engine bay and sure enough theres a catless downpipe installed. I looked under the car and sure enough theres no mufflers nor a resonator. I decided to test drive the car anyways. The engine ran well but I could tell the car was beaten on hard. Breaks needed replacing, suspension was shot. So when I get back to the dealership I ask for the car fax. Not only had the car been on the lot for just over FOUR weeks (as opposed to the one or two I was told) but it was a FOUR owner car instead of the one owner car as it said in the ad. The car had been on the lot for a full month and they hadn't even gone through the car as much as to remove the lose change/empty plastic bottle and clean up the sugary drink stain. The two biggest reasons I went to look at this car were the fact that it was a one owner car and I was told it was completely stock, neither of which came to be true whatsoever. I will NEVER go back to this dealership again and I do not advise anyone else to as well... More

Easiest Car buying experience I can not say enough good things about my experience at this dealership. The salesman Dana Busby was beyond helpful and professional. I did not feel p I can not say enough good things about my experience at this dealership. The salesman Dana Busby was beyond helpful and professional. I did not feel pressured to purchase a vehicle or to get a vehicle that did not fit my needs. Dana was engaging, happy and willing to help me through the entire purchasing process. I was in and out of finance quickly (well as quickly as you can be when purchasing a car) and Angel was helpful and happy to answer all my questions. I would 100% recommend this dealership to purchase a vehicle. Request Dana!! More

Best Experience in all my years, The amount of time spent on my lease was terrific. I've gone to dealers and purchases cars which took all day and found stressful. The professionali The amount of time spent on my lease was terrific. I've gone to dealers and purchases cars which took all day and found stressful. The professionalism at Salem Hyundai is refreshing compared to other dealerships I've experienced. Way to go Salem Hyundai!!!! More

Took over 10 hours It was OK , service was too long, been there @9:30-930pm, longest day, left me neglected few times while moonlighting with other people, Felt losing It was OK , service was too long, been there @9:30-930pm, longest day, left me neglected few times while moonlighting with other people, Felt losing patience, but at the end got OK results More

sonata hybird limited Was waited on quickly and courteously how I been treated to date I and when I called I was waited on quickly.Can't say how service will be but if my e Was waited on quickly and courteously how I been treated to date I and when I called I was waited on quickly.Can't say how service will be but if my experience to date is any indication I anticepate good things. If not I'll be sure to let you Know. More

Leasing We went over all options in my price range. No one was too pushy. Everyone that I dealt with was great and very helpful through the process. The servi We went over all options in my price range. No one was too pushy. Everyone that I dealt with was great and very helpful through the process. The service department is also very attentive. More

Came back for the second car I bought a car five years ago from Salem Hyundai. I had such a good experience I came back again to purchase my next vehicle. I bought a car five years ago from Salem Hyundai. I had such a good experience I came back again to purchase my next vehicle. More

Straight forward Salesman new me from prious sales,and new what I was looking for with no hassels or bargaining. Got what i wanted for my trade in and a reasonable pri Salesman new me from prious sales,and new what I was looking for with no hassels or bargaining. Got what i wanted for my trade in and a reasonable price for my new Hyundai. More