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Key Hyundai of Salem - Service Center

Salem, NH

4.3
436 Reviews

436 Reviews of Key Hyundai of Salem - Service Center

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August 21, 2023

Service was provided for a recall. Service was completed while I waited and was on time. Service team was professional and polite. More

by DEKSOOZIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Case
Aug 22, 2023 -

Key Hyundai of Salem responded

We're happy to hear we got you back on the road quickly and you had a great experience. Thank you for your feedback and support, we greatly appreciate it. Please keep in touch and safe travels!

August 21, 2023

They are very friendly and provide a good experience. I would recommend their service department to anyone! More

by Rguite58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Key Hyundai of Salem responded

Thank you for taking the time to share your positive experience with our team. Please let us know what we can do to get a 5-star review next time around. We appreciate your feedback and support!

August 19, 2023

Service excellent. However, I was interested in trading up to a new car. Nobody wanted to sell me one, i guess. More

by MCC01844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Case
Aug 22, 2023 -

Key Hyundai of Salem responded

While we're happy to hear you received great service, we can't help but feel like we missed an opportunity to help you get into a new(er) vehicle. Please feel free to contact our mgmt. team at 603-841-3099 to discuss your options. We look forward to hearing from you and thanks again for the 5-star review!

August 18, 2023

I was in and out quickly with great customer service for my oil change. With my maintenance plan it was free too. More

by Cmderba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Case
Aug 22, 2023 -

Key Hyundai of Salem responded

We appreciate your feedback and support. Your kind words motivate and remind us why we do what we do. Please keep in touch and safe travels!

August 16, 2023

Great friendly services. Fast services in and out before I took a seat. First time using their service. More

by gusjwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

The scheduled appt spot went as planned. My car repair was a call back issue. Everything went according plan. More

by rrss5365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

I had a flat tire according to the dashboard tire pressure, but the service person at the desk would not check it. He said the first available time was next week. Basically his message to me was I co More

by jwwallace397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Excelent place for fix my car. Thanks for your service and dedication. Thank for everything More

by DALLAANDINO89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Case
August 09, 2023

Key was able to get me in quickly after my water pump went. The customer service rep was phenomenal and had already taken care of recalls before they called about the repairs needed. Did not try to upsel More

by SUENOHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany, John and Alex
August 05, 2023

The service has always been and reasonably priced. The staff is very helpful and the waiting room is pleasant. More

by ATYGOERGEBROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Case
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