433 Reviews of Key Hyundai of Salem - Service Center
Great team, wonderful support. All went smooth and fast. Highly recommended. Helpful staff and nice location. All went smooth and fast. Highly recommended. Helpful staff and nice location. More
The service is is usually top notch, this time it wasn’t . Timing was way off based on previous oil changes. As a result my granddaughter was late for work! I did express my dissatisfaction and was met with . Timing was way off based on previous oil changes. As a result my granddaughter was late for work! I did express my dissatisfaction and was met with excuses. I asked the person I was talking with about getting touch up paint. He did not check for me. Poor customer service. I have never experienced this before. The person who came to get me, finally, did check for me and ordered it for me. He had a completely different attitude.I surly hope I never received bad customer service again! More
They are always professional and courteous I have ever had a problem with my car had a problem with my car More
I love bringing my car here for service and maintenance; the people are great and the waiting room is comfortable. the people are great and the waiting room is comfortable. More
Excellent salesman and manager. No pressure and very informative. I would recommend to a friend. No pressure and very informative. I would recommend to a friend. More
Friendly Efficient Timely Comfortable place to wait will definitely return for my next service Clean space with snacks and water will definitely return for my next service Clean space with snacks and water More
Excellent job taking care of safety recall on used Elantra Touring we just bought. No problems scheduling appointment for when I wanted it and no issues when we got car back. Well stocked snacks and Elantra Touring we just bought. No problems scheduling appointment for when I wanted it and no issues when we got car back. Well stocked snacks and drinks in waiting area too…. More
Service was well done. They completed the service ahead of schedule. I received a call from the advisor to inform me the service was done. All was good They completed the service ahead of schedule. I received a call from the advisor to inform me the service was done. All was good More
Service took appropriate amount of time. Waiting area clean and comfortable. Service reception was friendly but didn’t go over the planned services nor the results at the end - but the servi Waiting area clean and comfortable. Service reception was friendly but didn’t go over the planned services nor the results at the end - but the service itself met expectations. More