
Key Hyundai
Jacksonville, FL
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1,203 Reviews of Key Hyundai
2017 Sonata , great gas savings car After having to have Sonata rental car for work for 2 month, I was amazed how much better this car was compared to the Toyota Camry. The EST gas milea After having to have Sonata rental car for work for 2 month, I was amazed how much better this car was compared to the Toyota Camry. The EST gas mileage was insane at nearly 38 mph in most cases for my driving. More
Fantastic service My experience at Key Hyundai was excellent. My salesperson, Brian Pfeifer, was extremely helpful and courteous. He wasn't too pushy and made sure I ha My experience at Key Hyundai was excellent. My salesperson, Brian Pfeifer, was extremely helpful and courteous. He wasn't too pushy and made sure I had everything I needed in my vehicle. All staff I encountered at the dealership were friendly and relaxed - no overbearing stereotypical sales attitude to be found. More
Outstanding service Sales person's knowledge and friendly manner made the experience very pleasant. I highly recommend this dealership for quality and integrity and will Sales person's knowledge and friendly manner made the experience very pleasant. I highly recommend this dealership for quality and integrity and will return in the future. More
Car buying experience done right! Best car buying experience I have ever had! No pressure buying, Brian took the time to answer all my questions about the vehicle and options. Highly Best car buying experience I have ever had! No pressure buying, Brian took the time to answer all my questions about the vehicle and options. Highly recommend Brian and the Key Hyundai dealership to everyone! More
car purchase Fred was excellent very accommodating. Explained things well and showed me all features etc during test drive.He was a pleasure to deal with and was n Fred was excellent very accommodating. Explained things well and showed me all features etc during test drive.He was a pleasure to deal with and was not a high pressure type. More
MY NEW CAR !!!!!!!!!!!!!!!!!! I purchased my car on 08-17-17, my salesman (Nelson Caballero) was not very attentive towards me throughout the sales process, at times I had to ask s I purchased my car on 08-17-17, my salesman (Nelson Caballero) was not very attentive towards me throughout the sales process, at times I had to ask someone to locate him for me. I came into the dealership with my own financing through my bank, I had to wait over 3 hours to complete my car buying experience and was never explained anything about my new car by my salesperson. When my purchase was finally completed my salesperson did not complete the physical transfer of my plates from my old car to my new car (which Nelson advised me earlier that he would complete) and advised that I can come back to get a full tank of gas (I was late picking up my son from school due to the length of time it took to buy my car) I arrived at the dealership @ 1pm and didn't leave until after 415pm. I had to come back (08-23-17) to the dealership due to issue with steering and was advised to come in at 930 am by Nelson and that a rental would be provided to me so that I wouldn't have to wait while the service department looked at my vehicle. Upon arriving at the dealership I had to wait 4 hours to get a rental due to the dealership or salesman not advising Enterprise that was going to get a rental. Overall I was not satisfied with the customer service or attention to detail that I received at Hyundai, however I LOVE MY CAR !!!!!!!!!!!!!!!! More
Great Dealership, great SUV and great Salesman We have owned two Hyunda vehicles in the past, both purchased at Key Hyunda (Azera and Veracruz). Our youngest son now drives the Azera and we traded We have owned two Hyunda vehicles in the past, both purchased at Key Hyunda (Azera and Veracruz). Our youngest son now drives the Azera and we traded the Veracruz for a 4WD truck. We loved both Hyunda vehicles and the service at Key Hyunda. We purchased the 2017 Sante Fe Sport because we needed a larger and more comfortable SUV for trips. In addition, we wanted the most up to date safety features, premium sound system and speakers, reduced road noise, good gas mileage and a luxury feel. The Sante Fe met all those needs and wants. It's good to be back in a Hyunda again and a great Dealership. Cudos to our Salesman, David Hayes. More
Stress free experience Our sales person Dale was very easy to work with and found us the car we wanted without the usual high pressure tactics used at other dealerships. Our sales person Dale was very easy to work with and found us the car we wanted without the usual high pressure tactics used at other dealerships. More
History This is my fourth Sonata I have bought in the past 10 years and the third at Key Hyundai. I always feel welcome and appreciated. The service departm This is my fourth Sonata I have bought in the past 10 years and the third at Key Hyundai. I always feel welcome and appreciated. The service department keeps you well informed on repairs and talk to you in simple terms. Via the email I am keep apprised of what is happening with Hyundai and any specials going on at Key hyndai. More
Exceeding expectations Real simple. I live out of state. This was my third Genesis purchase and each time hassle free, quick AND direct responses. Call one day, made deal th Real simple. I live out of state. This was my third Genesis purchase and each time hassle free, quick AND direct responses. Call one day, made deal the next including trade in, car arrives 2 days later at my door. More