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Key Scales Ford

Leesburg, FL

4.6
1,604 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,604 Reviews of Key Scales Ford

October 16, 2014

customer every thing went smoothly,very friendly employees went in for recall on my ford escape.got to talking with ford rep,they set me up to speak to scott m More

by bev.drews.7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shuten
Oct 19, 2014 -

Key Scales Ford responded

Thank you for your feedback. We appreciate your loyalty to Key Scales Ford. Thank you for the compliments on our staff. We are so happy that everyone was friendly and informative. Enjoy your new 2014 Ford Edge! We look forward to seeing you again. Thanks again! Bruce Johnson, General Manager

October 13, 2014

Incredibly helpful! My husband and I were in the market for two cars. I stopped by and met with Cat Langbehn. She was very patient in listing to the things that were im More

by Judi DiPietro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Oct 14, 2014 -

Key Scales Ford responded

Thank you so much for your feedback. We are so happy that Cat was able to help find "his and her" cars for your family. Cat is a valued member of our Ford family and we are so glad that she was able to take such good care of you. We appreciated your business and look forward to working with you again. Thanks for choosing Key Scales Ford! Bruce Johnson, General Manager

October 05, 2014

Great experience. I experienced excellent customer service at Key Scales Ford. I felt the price was fair for an excellent product. I am very pleased with my beautiful n More

by kathrynemeeks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Oct 06, 2014 -

Key Scales Ford responded

Thank you so much for your comments. We are so happy that Rich was able to make your car buying experience a pleasant one. We know that you will love your new Ford Explorer and enjoy her for many years. We appreciate your business and look forward to seeing you again soon. Thanks again! Bruce Johnson, General Manager

October 05, 2014

new escape my test drive with blake was very through showing me all of the features the car had to offer and the handling of suv. i found it very easy to drive More

by rca840
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 06, 2014 -

Key Scales Ford responded

Thank you for your feedback. We are so happy that Blake took such good care of you during your car buying experience. We know that you will love your new Ford Escape! We appreciate your business and thank you for choosing Key Scales Ford. Thanks again! Bruce Johnson, General Manager

October 04, 2014

Great experience. Came to the dealership looking at a '08 Honda Civic Hybrid. Blake was very helpful and courteous. He went above and beyond to fit the car into our bu More

by kraftcheesy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 06, 2014 -

Key Scales Ford responded

Thank you for your comments. We are so glad that Blake was able to help you with the purchase of your vehicle. We appreciate your business! Thanks again! Bruce Johnson, General Manager

October 03, 2014

KeyScales Ford Dealership! What a pleasure to do business with KeyScales Ford of Leesburg, FL. All our dealings (Service & New Car Sales) have been very pleasant with our expec More

by TK5011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall, Don Garrett
Oct 04, 2014 -

Key Scales Ford responded

Thank you so much for your comments. We appreciate your loyalty to Key Scales Ford. Thank you for recommending us to your family and friends. We know that personal recommendations are the highest compliment that we could receive. We appreciate your business and look forward to many happy years together in the future. Thanks again! Bruce Johnson, General Manager

October 01, 2014

Leasing new vehicle Prior to going to this dealership we had heard some negative comments about the dealership. We were very pleased with how Fred Almonte handled our bu More

by Dchriscinske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Oct 02, 2014 -

Key Scales Ford responded

Thank you for your comments. We are so happy that you chose Key Scales Ford to lease your new vehicle. We are glad that Fred was able to take such good care of you. We look forward to seeing you again soon. Thanks again! Bruce Johnson, General Manager

September 29, 2014

Total Care Our 1998 Windstar showed a dangerous condition at repair. After discussion, we decided to trade it in for a new vehicle. Because the car was dangerous More

by klambrec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Oct 02, 2014 -

Key Scales Ford responded

Thank you so much for your feedback. We appreciate your loyalty to Key Scales Ford for vehicle service. We are so happy that your purchase experience was the best that you've ever experienced. We hope you enjoy your new vehicle and come back to visit us soon. Thanks again! Bruce Johnson, General Manager

September 23, 2014

Good Experience I purchased a 2014 Ford Escape SE. Very surprised that I felt comfortable and not pressured by the sales staff. I feel I got a fair deal and I LOVE More

by 2014fordescape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Rich Rysell
Sep 25, 2014 -

Key Scales Ford responded

Thank you for your comments. Thanks for choosing Key Scales Ford to buy your new Ford Escape. We are so happy that you had a pleasant experience. We know you will enjoy your red Ford Escape for many years to come. We look forward to seeing you again soon. Thanks again! Bruce Johnson, General Manager

September 22, 2014

truck purchase I went to key scales Ford looking to purchase a f350 diesel truck. They had just taken in a King Ranch diesel truck. I met with my salesman Mark Bonn More

by scottwmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Garrett
Sep 25, 2014 -

Key Scales Ford responded

Thank you for your feedback. We appreciate your loyalty to Key Scales Ford. We are so happy that you and Mark were able to work together to purchase your new vehicle. Thank you again for your loyalty and we look forward to seeing you soon. Bruce Johnson, General Manager

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