Key Scales Ford

Efficient, Friendly & Professional My wife initially met with "Cat" to look for a preowned car for herself. Cat showed her a few different vehicles and worked with us to figure out exa My wife initially met with "Cat" to look for a preowned car for herself. Cat showed her a few different vehicles and worked with us to figure out exactly what we were looking for. She sent over different vehicles at different prices until she knew this. Then she sent over the 2011 Ford Fusion that my wife fell in love with. At the same time, she was learning what were looking for for me. She found the perfect 2010 Mercury Mountaineer that matched my wife's car. Even though we weren't exactly ready for the second car, we could pass up the great deal for the right car. Cat was very professional and efficient throughout the whole process. She had all the paperwork ready for us, let us take the cars home for the day to make sure they were the right ones. We were also assisted by the Preowned Car Manager and the Finance Manager. All were great. We are still looking for our third vehicle for our son's 17th birthday in June and can be confident that Cat will help us find the perfect car at the right price for him. More

Best Car Dealer & Salesman we've met. Key Scales Ford and its salesman Rich Rydell could not do enough for us. We are very happy with our used car. They were not aggressive and overbearing Key Scales Ford and its salesman Rich Rydell could not do enough for us. We are very happy with our used car. They were not aggressive and overbearing, but instead found what we wanted and did all they could to give it to us. When there was a little problem with the car, they fixed it completely and not just fix it with a temporary fix. We did not buy any service contract and there was no warranty. However, the problem was there when we bought the car. They went above and beyond to make us happy with the deal and the car. The best car dealer and salesman we ever dealt with. More

customer every thing went smoothly,very friendly employees went in for recall on my ford escape.got to talking with ford rep,they set me up to speak to scott m every thing went smoothly,very friendly employees went in for recall on my ford escape.got to talking with ford rep,they set me up to speak to scott moll. and guess what,puchased a new 2014 ford edge.also spoke with jeff wagner More

Incredibly helpful! My husband and I were in the market for two cars. I stopped by and met with Cat Langbehn. She was very patient in listing to the things that were im My husband and I were in the market for two cars. I stopped by and met with Cat Langbehn. She was very patient in listing to the things that were important to us in a car and respected our budget constraints. She sent me pictures of all the cars that I liked as well as all the specs on them. They were a little higher priced than my husband felt we should spend since we had two cars to purchase. When I expressed that, Cat was confident she would find something that I would like. Two days later, I got a call that she had taken in a great car with low milage that she thought I should see. It was everything I was looking for and at a great price. She let me take the car home and test drive it for the evening. The next day, she told me she had taken in a car that she thought my husband might be interested in. As crazy as it was, she hit the nail on the head again. So, we walked away so happy with "his and her" cars..Cat, and each person we worked at there, was helpful every step of the way and Cat even helped clean out the car that we were trading in. I would highly recommend Key Scales and Cat Langbehn! Thank you so much for such a great car buying experience!!! More

Great experience. I experienced excellent customer service at Key Scales Ford. I felt the price was fair for an excellent product. I am very pleased with my beautiful n I experienced excellent customer service at Key Scales Ford. I felt the price was fair for an excellent product. I am very pleased with my beautiful new Explorer. When the time comes to trade her in I would not hesitate to return to this local dealer. Thanks Rich. More

new escape my test drive with blake was very through showing me all of the features the car had to offer and the handling of suv. i found it very easy to drive my test drive with blake was very through showing me all of the features the car had to offer and the handling of suv. i found it very easy to drive More

Great experience. Came to the dealership looking at a '08 Honda Civic Hybrid. Blake was very helpful and courteous. He went above and beyond to fit the car into our bu Came to the dealership looking at a '08 Honda Civic Hybrid. Blake was very helpful and courteous. He went above and beyond to fit the car into our budget. Thanks for great experience! More

KeyScales Ford Dealership! What a pleasure to do business with KeyScales Ford of Leesburg, FL. All our dealings (Service & New Car Sales) have been very pleasant with our expec What a pleasure to do business with KeyScales Ford of Leesburg, FL. All our dealings (Service & New Car Sales) have been very pleasant with our expectations always being exceeded. All the employees are friendly and pleasant to deal with, as well as being knowledgeable in their jobs. We would highly recommend KeyScales Ford to our friends, neighbors and family for any and all automotive needs. More

Leasing new vehicle Prior to going to this dealership we had heard some negative comments about the dealership. We were very pleased with how Fred Almonte handled our bu Prior to going to this dealership we had heard some negative comments about the dealership. We were very pleased with how Fred Almonte handled our business. More

Total Care Our 1998 Windstar showed a dangerous condition at repair. After discussion, we decided to trade it in for a new vehicle. Because the car was dangerous Our 1998 Windstar showed a dangerous condition at repair. After discussion, we decided to trade it in for a new vehicle. Because the car was dangerous, we were given a free loaner until our preferred vehicle was delivered. We were well cared for by happy, friendly, helpful employees. I was pleased with Key Scales service, which I've been using for a couple years, and I'll contine with them, but the purchase experience was the best I've experienced. Thanks Abby and Fred! More