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Key Scales Ford

Leesburg, FL

4.6
1,604 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,604 Reviews of Key Scales Ford

August 30, 2014

CMac Ford I was looking for new car (escape) for convince of auto tail gate more room in car. Blake saved me a lot of money making my payments comfortable to pa More

by Mounty 5885
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 30, 2014 -

Key Scales Ford responded

Thank you so much for your comments. We are so glad that Blake was able to help you find the perfect vehicle for you(with comfortable payments). Blake is a valued member of our Ford family and we love hearing good things about him. We hope you enjoy your new vehicle and visit us again soon. Thanks again! Bruce Johnson, General Manager

August 29, 2014

review My experience was pleasant and very informative. The staff showed a very high quality customer service standard. Thier willingness and positive atti More

by hmtt1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
scott moll
Aug 30, 2014 -

Key Scales Ford responded

Thank you so much for your nice review. We will make sure to pass on your kind words to Scott. We are happy that you chose to purchase a vehicle here at Key Scales Ford. We appreciate your business and look forward to working with you again. Thanks again! Bruce Johnson, General Manager

August 28, 2014

I highly regard and recommend Key Scales! Rich Rysell is professional, informative and works hard to make the experience worthwhile and pleasant! I appreciate the attitude and honesty I felt d More

by Gregorybrown59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, in finance, Rich Rysell
Aug 30, 2014 -

Key Scales Ford responded

Thank you for your comments. Rich is a valued member of our Ford team. We appreciate all of your kind words and will share them with Rich. We are glad that you had a wonderful experience here at Key Scales Ford. We know you will enjoy your new vehicle. We look forward to seeing you soon. Thanks again! Bruce Johnson, General Manager

August 26, 2014

Ford Escape Titanium Rich Rysell was very nice and took his time showing us the models. He found one that had what we wanted on it and the color GOLD and he brought it in More

by susan.rossom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Aug 28, 2014 -

Key Scales Ford responded

Thank you for your review! We are so glad to hear you are happy with your new vehicle. Please do call Rich or our dealership any time you have questions. We look forward to seeing you again soon! Thank you for your business. Sincerely, Bruce Johnson General Manager

August 24, 2014

Third New Car Purchased at Key Scales Mark Bonner was great to work with. He took me around to show me the new Escapes, took me for a test drive and than asked what options I wanted. H More

by nycarol2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in finance
Aug 25, 2014 -

Key Scales Ford responded

Thank you for your comments. We are so happy that you continue to choose Key Scales Ford as your Ford dealership. Mark is truly a valued member of our Ford family and we are glad that he was able to find the car that you were looking for. We hope you enjoy your new Ford vehicle and come back and visit us again soon. Thanks again! Bruce Johnson, General Manager

August 23, 2014

Great Experience Cat was very nice and easy to work with! She was very helpful and knowledgeable about the vehicles and services offered by the dealership.. We will d More

by wilena.hankins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Aug 25, 2014 -

Key Scales Ford responded

Thank you for your comments. We are so happy that Cat was able to help you with your vehicle. We look forward to seeing you again in the future. Thanks again! Bruce Johnson, General Manager

August 23, 2014

These guys do it right. I came in on a budget and my sales rep landed me a great car in great condition with a warranty and service plan included in a price that fit my budg More

by patrick.symonds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Roberts, Rich Rysell
Aug 25, 2014 -

Key Scales Ford responded

Thank you for your feedback. We are so glad that your experience with Key Scales Ford was a happy one. Mark, Rich, and Jim are all valued members of our Ford family. We are so happy to hear that they were able to locate the right car for you. We hope you enjoy your vehicle and come back and visit us soon. Thanks again! Bruce Johnson, General Manager

August 21, 2014

New Car Traded in my 2010 F-150 and got top pricing for a 2014 EDGE - I was very pleased with Scott Moll and would recommend Key Scales to my friends - Thank More

by Stehpanie C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 21, 2014 -

Key Scales Ford responded

Thank you for your feedback. We are so glad that Scott and Jim were able to make your visit to Key Scales Ford a productive and happy one. We appreciate your business and thank you for your recommendation. We look forward to seeing you again soon. Thanks again! Bruce Johnson, General Manager

August 20, 2014

we will recommend others Rich Rysell and Jim Roberts were very friendly, professional, and found us the truck we were looking for. We received excellent care and service and w More

by jeepers790
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Roberts, Rich Rysell
Aug 21, 2014 -

Key Scales Ford responded

Thank you for your comments. We are so happy that both Rich and Jim were able to help you locate the truck you were looking for. Both Rich and Jim are valued members of our Ford team so we are always happy to hear good things about them. We hope you enjoy your new truck and look forward to seeing you soon. Thanks again! Bruce Johnson, General Manager

August 19, 2014

i guess my hoop was to high confusing pricing..got 4 different prices...got an email with a much cheaper price then quoted oh well cant all be winners gave them i price i was quo More

by verymadmags
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales person and sales manager
Aug 21, 2014 -

Key Scales Ford responded

Hello, I am very sorry to hear about your recent experience. Can you please call me at the dealership? My name is Bruce Johnson and I am the General Manager of Key Scales Ford. I would like to learn more about your experience and see what we can do for you. You can reach me at the dealership, that number is 1-877-301-5615. We are open Monday - Saturday. Thank you for expressing your concerns, I look forward to talking with you further. Sincerely, Bruce Johnson General Manager

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