Key Scales Ford

This is the 4th Ford vehicle we have purchased from Key Scales. First a Freestar (04 I think) 2010 Edge, a 2012 F150 Super Cab for son's use, and recently a 2014 Edge. And my next door neighbors, the San Scales. First a Freestar (04 I think) 2010 Edge, a 2012 F150 Super Cab for son's use, and recently a 2014 Edge. And my next door neighbors, the Sandlins have 2 Key Scales vehicles in their garage. If that is not an indicator of our satisfaction with your dealership, then what is ? Blake Kelly has come through for us every time. And every time I am in for service, he always says hello and calls me by name. Now how is that for an automotive salesperson.? On our recent purchase (lease actually) Blake took care of all the details - transfer of license tag, insurance etc. What was left for us to do? Accept the keys from Blake, get in the Edge and drive it away. And I should add the Edge is superb - smoother ride, more power and lots more "bells and whistles" than the 2010. I have had my vehicles serviced exclusively at Key Scales and have always had superb service and a friendly efficient staff. So bottom line, keep doing things as you have been and when your new planned showroom is completed - do not change your way of doing business. Paul & Erma Hays More

I had a few issues with the vehicle I purchased most were taken care of right away. One of the issues took a little longer to work out then I would have liked, but in the end the dealer came through with a r taken care of right away. One of the issues took a little longer to work out then I would have liked, but in the end the dealer came through with a reasonable solution and they are secluding the needed repair for me. The staff was friendly and responded to my concerns in a timely manner. More

We leased a new vehicle at Key Scales Ford. We have bought another car at Key Scales previously. Our salesmen was Fred Almonte. The experience was the least stressful one that we have ever experienced. bought another car at Key Scales previously. Our salesmen was Fred Almonte. The experience was the least stressful one that we have ever experienced. Fred was quite informative, went over the fine details and was very pleasant and professional. He was the BEST!!!!!! More

Blake was very professional and helpful.Feel that we got a fair deal. We would come back to Key Scales.Hope everything goes well if any Warrantee work has to be performed. a fair deal. We would come back to Key Scales.Hope everything goes well if any Warrantee work has to be performed. More

I took my 82 year old father to this dealership to lease a new Ford Fusion... Fred Almonte was our salesman and I must say..this was one of my best car buying experiences ever..it could be quite stressful a new Ford Fusion... Fred Almonte was our salesman and I must say..this was one of my best car buying experiences ever..it could be quite stressful but Fred made it a pleasure to do business. He as well as Rich Rysell made us feel like family and couldn't do enough for us.. I highly recommended this dealership to anyone..if you go to Key Scales look up Fred and Rich. More

Owned an Edge which we loved. Key Scales had the same year Lincoln MKX with the additional options we wanted. I told Fred the budget I was working with and he made it happen. Very pleased with the buyi year Lincoln MKX with the additional options we wanted. I told Fred the budget I was working with and he made it happen. Very pleased with the buying experience from start to finish. PS- I also had just brought the Edge in the week prior for a 30,000 mile service and my experience with the service department was great as well. More

Our experience with Fred Almonte was excellent. He was very helpful and did everything possible to meet our needs. We would highly recommend Fred to anyone who is the market for purchasing a new or used very helpful and did everything possible to meet our needs. We would highly recommend Fred to anyone who is the market for purchasing a new or used vehicle. More

This car shopping experience was the easiest we ever experienced. We were shopping for a hybrid, but our salesman helped us analyze our driving habits and convinced us to to purchase a less expensive n experienced. We were shopping for a hybrid, but our salesman helped us analyze our driving habits and convinced us to to purchase a less expensive non-hybrid Fusion. He would have made a higher sales commission if he had sold us the hybrid! This was excellent help, honesty, and integrity. More

the salesman did not put any pressure on me to buy a car. he explained the workings of my car till I understood all computer details he explained the workings of my car till I understood all computer details More

Everything went great! I was able to get in and out much quicker than I expected. Scott was very friendly and knowledgeable, even helped me get my phone hooked up with Ford Sync. When they didn't have a v quicker than I expected. Scott was very friendly and knowledgeable, even helped me get my phone hooked up with Ford Sync. When they didn't have a vehicle with the exact options I wanted in their inventory, they quickly got it in from another dealer. A+, would recommend! More