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Key Scales Ford

Leesburg, FL

4.6
1,602 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,602 Reviews of Key Scales Ford

December 11, 2013

Friendly negotiation, my second vehicle purchased there, terrific attitudes by employees who know the customer is important, all very helpful as we had another appointment and they all worked together to ge More

by frost1229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
December 05, 2013

Scott and Bruce went above and beyond trying to make us happy with a small problem, they did what they said they were going to do! More

by beamster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
scott moll, Bruce Johnson
December 03, 2013

I researched several vehicles online and decided on a 2013 Ford Edge from Key Scales Ford. I contacted Blake Kelly and he was very helpful and attentive throughout the entire experience. He took me on a More

by Davidcrvr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2013 -

Key Scales Ford responded

Thank you so much for the five-star review! It makes us so proud to hear that Blake made you feel comfortable enough to make a purchase with us at Key Scales Ford. We are so glad to have him on our team! We hope that you will keep coming back to Key Scales Ford in the future. Enjoy your purchase!

December 03, 2013

This was, by far, the most pleasant experience I have ever had when purchasing a new car. Fred Almonte, aka "Rico Suave" was one step ahead of the game all the way through the process. More

by candymallory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Dec 05, 2013 -

Key Scales Ford responded

We appreciate you taking the time to provide us with your outstanding feedback. We are so pleased to hear that Fred made your experience at Key Scales Ford simple and enjoyable. Please come back to work with us again in the future. Enjoy your new car!

December 01, 2013

My wife and I want to thank Blake and Rich for their time that they afforded to us on Friday providing us with a great experience in the purchase of a 2014 Ford escape. It is by far a superior product to an More

by sharon1951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
November 19, 2013

BEST BUYING EXPERIENCE EVER EXCELLENT STAFF! NO PRESSURE WE WERE SO SATISFIED WE CAME BACK FOR A SECOND VEHICLE? FIRST AN F150? SECOND VEHICLE WAS A 2006 BUICK LACROSSE? WE WILL GLADLY RECOMMEND More

by FRAN GYOMORY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nall
Nov 21, 2013 -

Key Scales Ford responded

Fran, we are pleased to hear that we have been your smoothest transaction when dealing with car purchases. We appreciate you taking the time to tell us about your positive experience! Enjoy your new F150 and Lacrosse and we look forward to taking care of any future needs that may arise!

November 16, 2013

Great experience and terrific follow-up. Everyone was professional and friendly. Especially Don Garrett and Rod Berger. I Glad I came to Key Sales Ford . More

by LDCruise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Garrett
Nov 18, 2013 -

Key Scales Ford responded

We are so happy to hear that you had such great experiences at Key Scales Ford. We are proud to have Don and Rod as part of our team and we will be sure to share your compliments with them. Please consider Key Scales Ford for any of your automotive needs in the future.

November 14, 2013

No price games. Sales specialist knew product. The price was the lowest. Plenty of inventory. Funny I was under the impression the bigger dealer would price better. Wrong. The smaller Keys Scales did! Tha More

by Davidwjordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 15, 2013 -

Key Scales Ford responded

We are so happy to hear that you had such a great experience working with Key Scales Ford! We appreciate you taking the time to provide us with some feedback. We hope that you will come back to do business with Key Scales Ford again in the future!

November 13, 2013

Visit was pleasant. No BS involved. Car was delivered and detailed perfectly. Purchase was what customer Should receive but more often than not don't. More

by JImk6615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Nov 15, 2013 -

Key Scales Ford responded

Thank you for the 5-star review! It is great to hear that your experience at Key Scales Ford surpassed your expectations. We appreciate your business and we hope to see you again for any future automotive needs.

November 13, 2013

Great buying experience....painless and worth the drive from Jax. Only one problem.....the keyless remote is already dead after two weeks? That is disappointing and I'm not sure how to fix. Other than t More

by hfa2265
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 15, 2013 -

Key Scales Ford responded

Thank you for the great review. We are glad to hear that you enjoyed your shopping experience at Key Scales Ford though we are sorry to hear about your remote. If you would, please contact me at (352) 787-3511 or email me at bjohnson@keyscalesford.com and we’ll see what we can do about resolving the issue. Thank you for your business and I look forward to hearing from you. Sincerely, Bruce Johnson General Manager

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