Key Scales Ford

I was so impressed with Rod Berger and Don Garrett, the proffessional and courteous service was awesome!!! Excellent experience for me.. It was almost like the old days where you meet the Gen Mgr. I did proffessional and courteous service was awesome!!! Excellent experience for me.. It was almost like the old days where you meet the Gen Mgr. I did meet Bruce and it's nice too know he realty does get involved by meeting the customers.. More

This is the second car I have purchased from Key Scales Ford. I have been very satisfied with the dealership and the employes that helped me. As a widow I'm very careful who I deal with because I do not Ford. I have been very satisfied with the dealership and the employes that helped me. As a widow I'm very careful who I deal with because I do not want to be taken advantage of. Both Dan and Don were very helpful and considerate of my purchase. Thanks to both of them. I would definately recommend both men and the dealership. More

Our sales person, Mike Nall, was exceptionally knowledgeable about the product, was most pleasant, and willing to assist in any way. Jay Samson was equally pleasant and knowledgeable. knowledgeable about the product, was most pleasant, and willing to assist in any way. Jay Samson was equally pleasant and knowledgeable. More

Our questions were answered in detail and professionalism. Sales agent Rick gave us detailed information on vehicle packages and our options. All in all a pleasant experience and we left wi professionalism. Sales agent Rick gave us detailed information on vehicle packages and our options. All in all a pleasant experience and we left with a good feeling about the dealership and our new Ford. More

We will be customers of Key Scales Ford for as long as we buy cars. We purchased a Ford Edge about 3 months ago, and we got an amazing deal thanks to our sales rep Bill Pyle. Bill Pyle worked for us that da buy cars. We purchased a Ford Edge about 3 months ago, and we got an amazing deal thanks to our sales rep Bill Pyle. Bill Pyle worked for us that day, not Key Scales, and made sure we got the deal we were looking for. Bill got himself customers for life that day. It was beyond easy dealing with the team at Key Scales Ford. When I thought I had ac issues I scheduled an appointment with Wendy Rainy and was more than pleased with her and the service department. She was very accomodating to my schedule and so pleasant to deal with. Didn't have issues with ac, just wasn't used to it. We recently realized that our Edge did not meet the size we needed for hauling around our kids and their friends. We did not have any questions about where we were going and whom we were dealing with; Key Scales and Bill Pyle. Went back and purchased a Ford Flex. Again, Bill Pyle worked for us and not for the dealership. When we decided on the 2013 Flex, the finance department worked very hard to get a rate and payment we were happy with. I would recommend Bill Pyle and Key Scales to anyone looking for a dealership willing to work for and with you. We won't go anywhere else. Ever!! We couldn't be more thankful Bill and the Key Scales Ford team. Highly suggest giving them a chance when you decide to purchase your next vehicle! More

dealership overall was very friendly, helpful as well as informative Hoping to find the "perfect mustang" to purchase in the near future however not quite ready yet and it will depend on my trade-in informative Hoping to find the "perfect mustang" to purchase in the near future however not quite ready yet and it will depend on my trade-in More

I used to drive new cars all the time trade them in ect until I had a really bad experience I got a car that was a lemon after giving a certain car lot my service for years they did not help or stand behin until I had a really bad experience I got a car that was a lemon after giving a certain car lot my service for years they did not help or stand behind me well a year after when I finally won my case I swore never to buy a new car again or trust a salesman well after two used cars which I loved me and my husband decided to buy new . Well after a week of misery and pushy sales men I was considering going used again well one last attempt we went to key scale ford I was very sceptical mark greeted us outside and took a few minutes to get to know us I was a little impressed but later after showing us a car with no pressure he also took the time to show us with what we were wanting to spend and where our payments were how we could finance it was a long 6 hours there with in between he gased up the car and sent us off for lunch mark bonner has changed my mind of what a sales person can be he is really there to help you understand we had a great experience and we are ready for years of wheeling and dealing with their crew! Thank you Kathleen & Robert Stark P.S we love the car so far! More