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Key Scales Ford

Leesburg, FL

4.6
1,604 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,604 Reviews of Key Scales Ford

December 15, 2017

Great experience. I was extremely anxious regarding purchasing a new vehicle for the first time in many years. Doug was extremely kind and patient! I highly recommend t More

by loireB48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Faber, Bryan Gelfand
Dec 18, 2017 -

Key Scales Ford responded

Purchasing a vehicle is a big decision, especially if that means adding a monthly payment! We want you to feel comfortable with your new purchase! We are happy to hear Doug was so helpful in easing your anxiety and helping you feel comfortable with your new purchase. Thank you very much for letting others know about your experience at Key Scales Ford! We hope to see you again soon!

December 15, 2017

Fred is Great We live 1 block from another Ford dealership and drive 12 miles to do business with Fred Almonte and Key Scales. Fred is, by far, the best. Thank you More

by Henryand mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Bryan Gelfand
Dec 18, 2017 -

Key Scales Ford responded

Thanks for traveling the extra miles to do business with us! Fred is a great part of our Key Scales Ford team! We appreciate you taking the time to tell others about your experience and look forward to seeing you around again soon!

December 06, 2017

Educational and pleasant Nice change, great team work, honest, up-front and willing to help get the car you selected home and parked in your garage for good! More

by Explorer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Lofton, Angela Thompson, Jim Roberts
Dec 14, 2017 -

Key Scales Ford responded

Thank you for recognizing the values behind our sales at Key Scales Ford and telling others! We thank you for giving us the opportunity to put you in what you like and fits your needs! We hope to see you in our service department next to help keep your new purchase maintained!

December 05, 2017

Brian Collins Brian could not have done more to make my recent visit more positive. The inspection was performing quickly and very smoothly. Thank you Brian for you More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Collins
Dec 14, 2017 -

Key Scales Ford responded

Thank you for leaving a review regarding your service experience with us! We look forward to seeing you next time and giving you a repeat of 5 star service!!!

December 04, 2017

Best experience EVER buying a car! The culture of Key Scales Ford is one of respect, total customer satisfaction, and NO sales pressure. I worked with Allen who gave me a lot of his tim More

by Joyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson, Brian Collins, Jim Roberts, Allen O'Shea
Dec 11, 2017 -

Key Scales Ford responded

Wow! We are humbled by your words! Thank you so much for allowing us to serve you and for telling others about your experience. We are happy to hear that we made a lifetime customer! We look forward to helping you keep your new vehicle in tip top shape with our service department. See you soon!

December 03, 2017

VERY POSITIVE EXPERIENCE Purchased a Focus as our second car. It is a pleasure to drive and fit our needs perfectly. Allen was very helpful and considerate as to our needs. More

by clt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen O'Shea
Dec 11, 2017 -

Key Scales Ford responded

Thank you very much for telling others about your experience purchasing a vehicle from us. We strive to have our customers walk out feeling great about every aspect of their purchase. Thank you for allowing us the opportunity to serve you!

December 01, 2017

Buying the Edge The agent was very patient with me and explained some features of the car. I love the color of the car and the CD player. More

by Lisa
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Belloni
Dec 11, 2017 -

Key Scales Ford responded

Thank you for taking the time to leave your review, and telling us about your experience. We appreciate your feedback. Happy to help you with your purchase, and looking forward to seeing you again in the future!

November 30, 2017

New Escape We were looking to downsize from our Dodge Ram pickup and stopped to look at the Ford Escape and Edge. We were greeted by Angela, who showed us a numb More

by Dave
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Angela Thompson, Jim Roberts
Nov 30, 2017 -

Key Scales Ford responded

We take the time to know about of vehicles, so that we can help our customers feel completely confident with their purchase! Thank you for letting others know about your experience at Key Scales Ford and with Angela.

November 30, 2017

Great experience!! Our purchase of 2017 Ford F-150 XLT was a great experience. Stan helped find the right truck for our needs. We really were not looking to buy that day More

by dale5463
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gelfand, Stan Reynolds
Dec 10, 2017 -

Key Scales Ford responded

We are happy you stopped by and walked away feeling good about your new truck purchase! We are glad we were able to make it easy on you! We look forward to seeing you again soon for all your maintenance needs!

November 24, 2017

ENJOYABLE We found our visit to be very enjoyable from the greeting at the door thur the end of the buying stage of our used ford. More

by Robert Schinnert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Bryan Gelfand, Allen O'Shea
Nov 30, 2017 -

Key Scales Ford responded

Car buying should be an enjoyable experience from start to finish! We are happy to hear that we accomplished that for you. Thank you for taking the time to share that!

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