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Key Scales Ford

Leesburg, FL

4.6
1,604 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,604 Reviews of Key Scales Ford

November 22, 2017

AWESOME, FAST DEAL Awesome deal, took a flight from Miami to purchase 2017 F150, was picked up by Al Williams outstanding human , great communication with Doug Faber dur More

by giz01ale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Faber
Nov 22, 2017 -

Key Scales Ford responded

All the way from Miami! Wow! Thank you for coming to Key Scales for for you 2017 F150 purchase. We are happy we were able to help you! We probably won't see you around much, but if you are ever back in the area, stop by!

November 22, 2017

5 star service Came in with an appt for an oil change and rotation, chris and Sabrina were very helpful explaining my options concerning my 2 recalls on my 2016 F 15 More

by 09 Santa fe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina, professional, upbeat and friendly., Chris Webber
Nov 30, 2017 -

Key Scales Ford responded

Thank you for you kind review. We really appreciate when customers take the time to let us know about their experience. We will do our best to keeping doing it right!

November 21, 2017

new car leased a 2017 fusion from rich rysell and was very satisfied. all questions and concern were addressed. did not have to negotiate price or features. More

by bgillesp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Nov 22, 2017 -

Key Scales Ford responded

Sounds like the perfect car leasing experience to me! Glad you felt satisfied with your new lease experience. Enjoy that new Fusion!

November 20, 2017

Excellent Stan Reynolds made everything go so smoothly and is such a gentleman. No pressure but totally informative about everything. Would definitely deal wi More

by Mary B Rossi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Roberts, Stan Reynolds
Nov 22, 2017 -

Key Scales Ford responded

Stan, Stan, he's our man! We are happy to hear he was 'your man' also! Thank you for taking the time to leave your rating and review of your experience. We look forward to seeing you back at Key Scales Ford soon!

November 19, 2017

Key Scales makes buying a car a pleasure! I responded to an internet query asking for dealers with 2017 Ford Escapes for sale in our area to respond. Rich Rysell responded the first day, and More

by MissyLee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A service employee who saw we were having difficulty with the coffee machine and came to our rescue!, Rich Rysell, Alex Belloni
Nov 22, 2017 -

Key Scales Ford responded

Thank you for taking the time to give a detailed review of your experience. We never want our customers to feel 'buyers remorse' when purchasing from us. The best way we can insure that does not happen is to make sure you feel confident, informed, and not rushed through the car buying process. We are happy to hear that you feel good about your experience and are enjoying your new Ford Escape. We look forward to seeing you in our service department in the future!

November 18, 2017

Love buying from Key Scales Ford We received excellent treatment from Nick and Rich and it was a pleasure dealing with Key Scales Ford As a Veteran, I also believe in buying American More

by John Stepanik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson, Rich Rysell, Nick Amalfitano, Brian Collins, Bryan Gelfand
Nov 22, 2017 -

Key Scales Ford responded

First of all, THANK YOU for your services. We appreciate your sacrifices for our country. Secondly, we appreciate that you are a Key Scales Ford customer. We are glad to hear that we were able to provide you with the service and respect you rightfully deserve. We look forward to seeing you in the future!

November 16, 2017

Excellent experience Our with this dealership was excellent. We dealt with Doug Faber and Nick Amalfitano and both of these gentlemen were friendly, answered all of quest More

by newcardiane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Amalfitano, Doug Faber
Nov 22, 2017 -

Key Scales Ford responded

It is not uncommon for anyone to have many questions about features when changing vehicles manufacturers or walking into new technologies. We want you to know your vehicle for your own safety, and to maximize the benefits of it's features. No one should every make you feel uncomfortable for being informed, and we appreciate that you can confidently say Key Scales Ford did not! Please do not hesitate to reach out if we can be of any further assistance with your new vehicle. Thank you for being a valued Key Scales Ford customers.

November 16, 2017

Knowledgeable & courteous We have purchased two vehicles from this dealership. They treat their customers with respect. We never feel pressured in making a decision. Thank yo More

by Burgundy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson, Don Garrett, Angela Thompson, Brian Collins, Bryan Gelfand
Nov 22, 2017 -

Key Scales Ford responded

Thank you for being a Key Scales Ford customer! We look forward to helping with your third vehicle purchase in the future!

November 14, 2017

Great to deal with We went in to look at the explorer, after looking at the traverse, was vary pleased with it. Rich was vary nice to deal with. Everyone was nice to spe More

by Jim,bettybailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson, Rich Rysell, Bryan Gelfand
Nov 14, 2017 -

Key Scales Ford responded

Thank you for taking the time to let us and others know about your experience at Key Scales Ford. We build our strategies for providing the best car shopping experience we can based off of our customer feedback. Thank you for shopping with us!

November 13, 2017

Wonderful The service was great salesman let me look around then came out to help not pushy but very helpful the whole staff was great put me at ease made the c More

by Theresa K Clayton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Amalfitano
Nov 14, 2017 -

Key Scales Ford responded

Our staff is awesome! Thank you for giving us the reassurance that we are doing a great job! We appreciate the opportunity to serve you and hope to see you around Key Scales Ford again soon!

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