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Key Scales Ford

Leesburg, FL

4.6
1,604 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,604 Reviews of Key Scales Ford

January 14, 2017

Very Pleasant Experience Everyone was very professional and sincere. Great sales staff and closing department. The building facilities are very clean and professional lookin More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Eric Montano, Jim Roberts
Jan 15, 2017 -

Key Scales Ford responded

Thank you for your comments. There are lots of things that we feel make us different that the other dealers - our new facility, our expanded inventory, and lots of new technology - but we feel our people make the difference. Thank you, on behalf of Eric and our entire team at Key Scales Ford. We appreciate your business. Bruce Johnson, General Manager

January 13, 2017

Fantastic salesman! Bought a car from here today and have to say that the salesmen are down to earth and care about the customer rather that just trying to make a sale. H More

by Jessica Foley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Wilhelm
Jan 15, 2017 -

Key Scales Ford responded

Thank you for your response. I'm glad to hear that Harry and the team at Key Scales Ford took great care of you during your recent visit. We appreciate you choosing Key Scales Ford, and we appreciate your business. We look forward to being here for you down the road. Bruce Johnson, General Manager

January 13, 2017

Excellent experience, beyond what i'd hoped. Very helpful. I was in an accident and totaled my previous car, so went to key scales to look for a new one. Fred Almonte was very very friendly and helpful and hi More

by fhcoletti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson, Fred Almonte
Jan 13, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Fred and the team at Key Scales Ford were able to find the right car, the right deal, and the right terms to meet your needs. We appreciate you choosing Key Scales Ford, and we look forward to serving you in the future, also. Bruce Johnson, General Manager

January 12, 2017

Happy New FORD owner! Having dealt with a non Ford dealer for 12 years that we were not happy with we took a chance to stop and look at what Key Scales had to offer. We we More

by SuzyQ2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson, Rich Rysell, Ed Arnold, Jason Caprario
Jan 12, 2017 -

Key Scales Ford responded

Thank you for your review. I'm happy to hear that Ed Arnold and the team at Key Scales Ford were able to help you find the perfect Mustang Convertible for you, and give you the service and attention that you deserve. Our goal is to keep your positive purchase experience going through a positive ownership experience. Thank you for recommending Key Scales Ford to your friends, family and neighbors. Bruce Johnson, General Manager

Jan 12, 2017 -

SuzyQ2 responded

I gave all the staff a 5 Star rating but they don't show

January 05, 2017

Friendly and Helpful About an hour after walking away from a different dealer due to a major change in the transaction we stopped by Key Scales just a short time before cl More

by LizaK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shafter Nave
Jan 06, 2017 -

Key Scales Ford responded

Thank you for your review. Unfortunately, some people still think all dealerships are the same. I'm happy to hear that Shafter and the team at Key Scales Ford were able to show you how we do business differently here. We appreciate you choosing us, and look forward to keeping this positive experience going for you in the future. Bruce Johnson, General Manager

January 05, 2017

Happy Repeat Customer I went in looking for a good deal and came out with a New 2017 Ford Escape. The salesmen were very informative in assisting me. They were fun to work More

by Louweez
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Montano, Austin Jolley
Jan 06, 2017 -

Key Scales Ford responded

Thank you for your comments. I'm happy to hear that Austin, Eric and the team at Key Scales Ford were able to find you the right deal on the right Ford Escape for your needs. We appreciate you coming back - three times! - to Key Scales Ford. Bruce Johnson, General Manager

January 05, 2017

Helpful Dealership We went to Key Scales to have some routine service performed on a six year old Escape that has been very dependable. But for fun while waiting for th More

by Steve52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Roberts, Austin Jolley
Jan 06, 2017 -

Key Scales Ford responded

Thank you for your review. With all of the incentives available today, from Ford as well as Key Scales Ford, sometimes upgrading to that new vehicle just makes perfect sense. I'm glad to hear that Austin, Jim and the team at Key Scales were able to help find the right vehicle at the right price for you. Bruce Johnson, General Manager

January 03, 2017

Very pleased customer I liked that the salesmen were up front and straight forward, not pushy or overbearing. They were very pleasant to work with and I feel we were treat More

by Dixie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in accessories, Rich Rysell, Gerald Tinsley, Austin Jolley
Jan 04, 2017 -

Key Scales Ford responded

Thank you for your response. I'm happy to hear that Austin, Gerald, and the team at Key Scales Ford were able to give you the information you needed to feel comfortable in making a decision on your new vehicle. We appreciate you choosing Key Scales Ford, and look forward to being here for you, your friends, family and neighbors in the future. Bruce Johnson, General Manager

January 02, 2017

Great Service Our salesman Fred Almonte was exceptionally helpful in our purchase of a new Mustang. The atmosphere at the dealership was very relaxed. They met our More

by MarcK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Jan 03, 2017 -

Key Scales Ford responded

Thank you for your comments. I'm glad to hear that Fred helped to make the purchase of your new Mustang a comfortable and enjoyable experience. We hope you have many happy and safe miles ahead in your new Mustang, and we look forward to being here for you in the future. Bruce Johnson, General Manager

January 02, 2017

Fiesta Randy and the entire sales crew at Key Scales Ford in Leesburg were very helpful. Randy and the management gave me their full attention and answered e More

by Dvt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Rich Rysell, Randy Lofton, Doug Faber
Jan 02, 2017 -

Key Scales Ford responded

Thank you for your review. I'm happy to hear that Randy and the team at Key Scales Ford made your vehicle experience a positive one. We appreciate your business, and look forward to being here for you down the road as well. Bruce Johnson, General Manager

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