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Key Scales Ford

Leesburg, FL

4.6
1,610 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,610 Reviews of Key Scales Ford

January 23, 2017

Best vehicle-buying experience ever! First time visiting this dealership. Nick Amalfitano, Eric Montano, and Bryan in Finance were professional, courteous and low-pressure. Their honesty More

by 2happycampers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan (Finance), Nick Amalfitano, Eric Montano
Jan 23, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Nick, Eric and the team at Key Scales Ford were able to make your recent truck purchase go smoothly. We look forward to having you as part of the Key Scales Ford family, now and for many miles down the road. Bruce Johnson, General Manager

January 21, 2017

WOW !!!! I stopped in for an oil change and met this wondrful man, Fred Almonte. He explained to me how much value I had in my 2012 Fusion and moved me up to a More

by Pleased Goodwins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mrs. Scales, Fred Almonte, Chris Morano
Jan 22, 2017 -

Key Scales Ford responded

Thank you for your review. I'm happy to hear that Fred and the entire Key Scales Ford team helped to make your recent visit a pleasant surprise. Many have found that with a great demand for clean, locally-owned preowned vehicles, and great incentives from the manufacturer, there isn't a better time than right now to get into a new, factory-warrantied vehicle. We appreciate you coming back to the Key Scales Ford family, and look forward to working with you in the future. Bruce Johnson, General Manager

January 20, 2017

Excellent experience and honest dealings Randy Lofton was my representative. I found him very helpful in finding the car I wanted and explain its features and was open to meet my financial co More

by happymustangowner15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Randy Lofton
Jan 21, 2017 -

Key Scales Ford responded

Thank you for your comments. Randy, Rich, and the entire team at Key Scales Ford, strive to make the car-buying process as simple and pressure-free as possible, and I'm glad to hear they lived up to your expectations on your recent visit. We look forward to being your Ford dealership now and in the future! Bruce Johnson, General Manager

January 18, 2017

Excellent car buying experience. First time with this dealership and we were impressed with the lack of pressure. Nick was courteous and professional and took the time to answer all More

by cindyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Amalfitano
Jan 18, 2017 -

Key Scales Ford responded

Thank you for your review. On behalf of Nick and the entire team at Key Scales Ford, I would like to thank you for your purchase. I'm glad that we lived up to your expectations and made your visit a positive one. We look forward to being here for you with this vehicle, and in the future as well. Bruce Johnson, General Manager

January 17, 2017

No high pressure sales pitch! Fred asked us what we wanted, he found it and took us for a test ride. We liked the car , decided to purchase it, told him our expectations on price; More

by Cindy@home
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Rich Rysell
Jan 17, 2017 -

Key Scales Ford responded

Thank you for your review. I'm happy to hear that Fred was able to find you the right vehicle, and deliver it at the right price for your budget. As you said, now the fun begins - don't forget our Sync class coming up Thursday, February 9th, at 5:30 p.m. And feel free to stop in any time, we are always happy to assist with getting the answers to your questions. Bruce Johnson, General Manager

January 15, 2017

new car purchase We had done business with Fred in the past. We liked his selling style and contacted him when we started looking for a new car. He knew us and buy More

by patooski3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Jan 15, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Fred made such a great impression on you the first time, that you came back again to Key Scales Ford. Many of his customers are several-time repeat customers, and I want you to know that we appreciate the confidence you've placed in Fred and in our Company. Thank you from all of us - Bruce Johnson, General Manager

January 14, 2017

Very Pleasant Experience Everyone was very professional and sincere. Great sales staff and closing department. The building facilities are very clean and professional lookin More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Eric Montano, Jim Roberts
Jan 15, 2017 -

Key Scales Ford responded

Thank you for your comments. There are lots of things that we feel make us different that the other dealers - our new facility, our expanded inventory, and lots of new technology - but we feel our people make the difference. Thank you, on behalf of Eric and our entire team at Key Scales Ford. We appreciate your business. Bruce Johnson, General Manager

January 13, 2017

Excellent experience, beyond what i'd hoped. Very helpful. I was in an accident and totaled my previous car, so went to key scales to look for a new one. Fred Almonte was very very friendly and helpful and hi More

by fhcoletti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson, Fred Almonte
Jan 13, 2017 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Fred and the team at Key Scales Ford were able to find the right car, the right deal, and the right terms to meet your needs. We appreciate you choosing Key Scales Ford, and we look forward to serving you in the future, also. Bruce Johnson, General Manager

January 13, 2017

Fantastic salesman! Bought a car from here today and have to say that the salesmen are down to earth and care about the customer rather that just trying to make a sale. H More

by Jessica Foley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Wilhelm
Jan 15, 2017 -

Key Scales Ford responded

Thank you for your response. I'm glad to hear that Harry and the team at Key Scales Ford took great care of you during your recent visit. We appreciate you choosing Key Scales Ford, and we appreciate your business. We look forward to being here for you down the road. Bruce Johnson, General Manager

January 12, 2017

Happy New FORD owner! Having dealt with a non Ford dealer for 12 years that we were not happy with we took a chance to stop and look at what Key Scales had to offer. We we More

by SuzyQ2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson, Rich Rysell, Ed Arnold, Jason Caprario
Jan 12, 2017 -

Key Scales Ford responded

Thank you for your review. I'm happy to hear that Ed Arnold and the team at Key Scales Ford were able to help you find the perfect Mustang Convertible for you, and give you the service and attention that you deserve. Our goal is to keep your positive purchase experience going through a positive ownership experience. Thank you for recommending Key Scales Ford to your friends, family and neighbors. Bruce Johnson, General Manager

Jan 12, 2017 -

SuzyQ2 responded

I gave all the staff a 5 Star rating but they don't show

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