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Key Scales Ford

Leesburg, FL

4.6
1,606 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,606 Reviews of Key Scales Ford

November 02, 2016

So informative and intelligent Even though Ms.Thompson didn't personally sell me my vehicle, she took the time the next day , to explain all the bells and whistles to me. I am not c More

by Just a grandma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Thompson, Gerald Tinsley
Nov 03, 2016 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Gerald and Angela took great care of you during your purchase at Key Scales Ford, as well as after the sale. Please don't hesitate to let us know what we can do for you to make sure your ownership experience is the best possible. Bruce Johnson, General Manager

November 01, 2016

Very satisfactory transaction Pleasant surroundings. Amiable representative (Mr. Almonte.) All questions answered. All options explained clearly. Couldn't be better. The car More

by REMerrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Doug Faber
Nov 01, 2016 -

Key Scales Ford responded

Thank you for your comments. I'm glad to hear that Fred and the team at Key Scales Ford helped to make your automotive purchase a pleasant decision. We hope you have many happy miles ahead in your new vehicle, and look forward to being here to assist in the future. Bruce Johnson, General Manager

October 31, 2016

Pleasurable Buying Experience This is a laid back car dealership with no pressure selling tactics! Salesman was very professional, courteous and responsive. The dealership is wil More

by EddieNYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Wilhelm
Oct 31, 2016 -

Key Scales Ford responded

Thank you for your response. I'm happy to hear that Harry was able to find the right vehicle for you at the right price. We appreciate you choosing Key Scales Ford, and if we can locate a second key for you from the previous owner, we will certainly let you know. Bruce Johnson, General Manager

October 31, 2016

The fast easy way of buying a car I went to buy a car from Key Scales Ford expecting a headache(as usual when buying a car).since it was through the internet I was referred to Rich Rys More

by Coco Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Nov 01, 2016 -

Key Scales Ford responded

Thank you for your response. Unfortunately, many people like yourself have had "less than desirable" outcomes when it comes to car shopping. I'm glad to hear that Rich and the team at Key Scales Ford got it right for you. We appreciate your purchase, and look forward to continuing a positive ownership experience for you. Bruce Johnson, General Manager

October 30, 2016

Awesome Service! My husband and I went to two other dealerships prior to Key Scales Ford. All were very good and helpful. But Key Scales was excellent and they had exa More

by Hinde, S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Reynolds
Oct 31, 2016 -

Key Scales Ford responded

Thank you for your review. As you found, all Ford dealerships offer great vehicles; however, at Key Scales Ford, our people make the difference. I'm glad to hear that Stan helped to make the purchasing experience a positive one for you. We appreciate your recommendation of Key Scales Ford, and we look forward to serving you as well as your friends and neighbors in the future. Bruce Johnson, General Manager

October 28, 2016

The right car at the right price. Gerald focused on determining our desires in a car and found the right car for us. And, at the right price. He was knowledgeable on all the features More

by Waldo71
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Gerald Tinsley
Oct 28, 2016 -

Key Scales Ford responded

Thank you for your response. I'm happy to hear that Gerald was able to find the perfect car for your needs, and help make it fit the budget. We look forward to being here to help with the questions that arise during your ownership experience. Bruce Johnson, General Manager

October 27, 2016

EXCELLENT EXPERIENCE OUR SALES REP RANDY LOFTON WAS PROFESSIONAL, KNOWLEDGEABLE, WARM AND WELCOMING AND HELPED US FROM THE BEGINNING OF OUR MEETING TO THE SALE OF THE CAR More

by parfay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Lofton
Oct 27, 2016 -

Key Scales Ford responded

Thank you for your review. It is our goal at Key Scales Ford to make sure that our customer's questions and concerns are addressed before, during and after the sale. I'm happy to hear that Randy has lived up to those expectations for you. We appreciate your business, and appreciate you sharing your experience with your friends. Bruce Johnson, General Manager

October 26, 2016

17 Mustang Nick was an excellent salesman, helped us to decide on Ford's strengths and the make and model of my choice. He answered my questions well. More

by mymustang
Recommend Dealer
Yes
Employees Worked With
Nick Amalfitano, Doug Faber
Oct 27, 2016 -

Key Scales Ford responded

Thank you for your response. And congratulations on your new Mustang! I'm glad to hear that Nick and the team at Key Scales Ford helped to make the process of getting that new vehicle simple. We appreciate you choosing Key Scales Ford. Bruce Johnson, General Manager

October 26, 2016

2nd Purchase - New To Us Car Nick did an excellent job of helping us to negotiate a deal. We were very unhappy with our dealings with Dan Shuten in the way he handle our financin More

by Paul
Recommend Dealer
Yes
Employees Worked With
Chris Morano, Dan Shuten, Nick Amalfitano
Oct 27, 2016 -

Key Scales Ford responded

Thank you for your comments. I'm happy to hear that Nick took great care of you on your recent purchase at Key Scales Ford. However, I would like to have an opportunity to speak with you about your concerns with your financing experience. Please feel free to reach out to me at (352) 787-3511 ext. 1211. Thank you - Bruce Johnson, General Manager

October 25, 2016

The purchase of my new 2016 Ford F-150 XLT This my Second Vehicle I have purchased at Key Scales Ford and Sales Representative Fred Almonte and just like the first time the second time was pres More

by John Bennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Doug Faber
Oct 26, 2016 -

Key Scales Ford responded

Thank you for your review. We appreciate every customer who places their trust in Key Scales Ford; however, when customers come back again and again, it's even more special. Thank you for placing your trust in Fred and the team at Key Scales Ford again. We look forward to continuing to earn your trust in the future. Bruce Johnson, General Manager

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