Key Scales Ford

So informative and intelligent Even though Ms.Thompson didn't personally sell me my vehicle, she took the time the next day , to explain all the bells and whistles to me. I am not c Even though Ms.Thompson didn't personally sell me my vehicle, she took the time the next day , to explain all the bells and whistles to me. I am not computer knowledgeable and she explained everything I needed to know. She even set up a tutorial on my computer and went over and above. When I'm ready to buy again, Angela will be my go-to saleswoman and I will highly recommend her to my friends More

Very satisfactory transaction Pleasant surroundings. Amiable representative (Mr. Almonte.) All questions answered. All options explained clearly. Couldn't be better. The car Pleasant surroundings. Amiable representative (Mr. Almonte.) All questions answered. All options explained clearly. Couldn't be better. The car we bought is perfect for my needs. More

Pleasurable Buying Experience This is a laid back car dealership with no pressure selling tactics! Salesman was very professional, courteous and responsive. The dealership is wil This is a laid back car dealership with no pressure selling tactics! Salesman was very professional, courteous and responsive. The dealership is willing to work with buyers in establishing a fair purchase price. However, this dealer utilizes AutoCheck, which does not provide all the necessary information a buyer needs to make an informed purchase. Moreover, one of the keyless entry devices could not be located and thus not provided to the buyer(two of these devices are standard with this vehicle.) Despite these shortcomings, I would recommend this dealership to anyone looking for a used vehicle! More

The fast easy way of buying a car I went to buy a car from Key Scales Ford expecting a headache(as usual when buying a car).since it was through the internet I was referred to Rich Rys I went to buy a car from Key Scales Ford expecting a headache(as usual when buying a car).since it was through the internet I was referred to Rich Rysell and when I showed there he was ready,explained everything,the price was excellent.When I went back to close the deal it was smooth sailing.Thanks ,it's the first time when buying a car was a nice experience. More

Awesome Service! My husband and I went to two other dealerships prior to Key Scales Ford. All were very good and helpful. But Key Scales was excellent and they had exa My husband and I went to two other dealerships prior to Key Scales Ford. All were very good and helpful. But Key Scales was excellent and they had exactly what we were looking for. Our sales person Stan Reynolds was excellent!He was extremely pleasant and pleasure to work with. As we waited he ask us if he could get us something to drink and went over all the features of the vehicle. He was not pushy. Everyone there was very nice. I highly recommend this dealership to anyone who may be in need of a vehicle! More

The right car at the right price. Gerald focused on determining our desires in a car and found the right car for us. And, at the right price. He was knowledgeable on all the features Gerald focused on determining our desires in a car and found the right car for us. And, at the right price. He was knowledgeable on all the features of the various models. More

EXCELLENT EXPERIENCE OUR SALES REP RANDY LOFTON WAS PROFESSIONAL, KNOWLEDGEABLE, WARM AND WELCOMING AND HELPED US FROM THE BEGINNING OF OUR MEETING TO THE SALE OF THE CAR OUR SALES REP RANDY LOFTON WAS PROFESSIONAL, KNOWLEDGEABLE, WARM AND WELCOMING AND HELPED US FROM THE BEGINNING OF OUR MEETING TO THE SALE OF THE CAR AND CONTINUED TO HELP IN EXPLANING ALL THE FEATURES OF THE CAR AND PROGRAMMING THE VARIOUS FUNCTIONS FOR US,. HE CONTINUED TO DEVOTE HIS TIME, AND ENSURED US THAT HE WAS AVAILABLE FOR ANY FURTHER QUESTIONS OR ISSUES THAT MAY ARISE. HE HAS ALREADY BEEN RECOMMENDED TO SEVERAL OF OUR FRIENDS. More

17 Mustang Nick was an excellent salesman, helped us to decide on Ford's strengths and the make and model of my choice. He answered my questions well. Nick was an excellent salesman, helped us to decide on Ford's strengths and the make and model of my choice. He answered my questions well. More

2nd Purchase - New To Us Car Nick did an excellent job of helping us to negotiate a deal. We were very unhappy with our dealings with Dan Shuten in the way he handle our financin Nick did an excellent job of helping us to negotiate a deal. We were very unhappy with our dealings with Dan Shuten in the way he handle our financing. I would recommend having financing reviewed before agreeing to a purchase price. More

The purchase of my new 2016 Ford F-150 XLT This my Second Vehicle I have purchased at Key Scales Ford and Sales Representative Fred Almonte and just like the first time the second time was pres This my Second Vehicle I have purchased at Key Scales Ford and Sales Representative Fred Almonte and just like the first time the second time was pressure free, no hassle and enjoyable. Fred and the rest of the staff at Key Scales treat you like family and with respect. I have been to other dealers and have never been treated with the respect like I have got from Fred and rest of the Key Scales team. I wish I could score them higher him higher than 5 stars. More