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Key Scales Ford

Leesburg, FL

4.6
1,602 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,602 Reviews of Key Scales Ford

May 27, 2016

Key Scales did exactly what they said they would do ! I negotiated the price of the vehicle over the phone and the sales consultant, Rich Rysell, was great. He did what he stated over the phone. He was a More

by 2015edge
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
May 27, 2016 -

Key Scales Ford responded

Thank you for your comments. As everyone has a busy schedule, we try to be respectful of your time. I'm happy to hear that Rich made the process easy and fast for you. From all of us at Key Scales Ford, we hope you enjoy your new Edge Sport. Bruce Johnson, General Manager

May 26, 2016

Excellent Service and a Fantastic purchasing experience Randy Lofton demonstrated his excellent sales ability from the moment I walked into the dealership - He saw me standing there and asked can I help yo More

by Happy in Fruitland Park
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Lofton, Jim Roberts
May 26, 2016 -

Key Scales Ford responded

Thank you for your response. I'm glad to hear that Randy and Jim helped to make this your best purchase ever, and helped to turn you around from your north-bound trip. We appreciate your business and the confidence you've placed with us. We look forward to continuing to earn your business in the future. Bruce Johnson, General Manager

May 24, 2016

Wonderful experience Rich Rysell & Randy Lofton did a great job getting us into a vehicle that fit our needs. Rich went out of his way to make the trip to our house to pic More

by Linda Chapman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Randy Lofton
May 25, 2016 -

Key Scales Ford responded

Thank you for your review. Going the extra mile - both literally and figuratively - is what we strive to do for all of our guests at Key Scales Ford. I'm happy to hear that Randy and Rich lived up to this, on both fronts. Please enjoy your new vehicle, and thank you for your trust in Key Scales Ford. Bruce Johnson, General Manager

May 17, 2016

Great experience Fred was an absolute delight to work with. Knowledgable, patient, fast, friendly....the list could go on! His years of experience are apparent...no su More

by Lkuharske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
May 17, 2016 -

Key Scales Ford responded

Thank you for your response. When it comes to making a major purchase, being able to have confidence in the person you are working with is vitally important. I'm happy to hear that Fred lived up to your expectations and made the process successful for you. On behalf of all of us at Key Scales Ford, I would like to thank you for your business. We look forward to being here for you now and in the future. Bruce Johnson, General Manager

May 14, 2016

Best experience ever Randy Lofton was our salesman. He showed us the cars we wanted to see and explained everything about them. We bought a 2016 Mustang 4cylinder Ecoboo More

by dana34785
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Lofton, Gary Blackman
May 14, 2016 -

Key Scales Ford responded

Thank you for your comments. And on behalf of Randy, Gary, and the entire Key Scales Ford family, congratulations on your new Mustang! We appreciate your trust in us, and we wish you many happy miles ahead in your beautiful new ride. Bruce Johnson, General Manager

May 13, 2016

Fabulous We have bought a number of cars from Key Scales Ford over the years. Each experience has been exceptional. The sales staff is great, very knowledgea More

by Love My Fords
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
May 13, 2016 -

Key Scales Ford responded

Thank you for your response. I'm glad to hear that Key Scales Ford continues to live up to your expectations, and especially that Fred Almonte has taken such great care of you. We strive every day to meet and exceed our customer's expectations. Thank you for your confidence. Bruce Johnson, General Manager

May 13, 2016

bought new car Fred Almonte was very easy to work with and everything went smoothly. I would highly recommend key scales ford to my friends and relatives when shoppi More

by ricknehr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
May 13, 2016 -

Key Scales Ford responded

Thank you for your response. On behalf of Fred and all of the team at Key Scales Ford, I would like to thank you for your recent purchase. I'm glad to hear that Fred made the process smooth and easy for you. We appreciate you recommending us to your friends and relatives. Bruce Johnson, General Manager

May 13, 2016

New SUV We went in to see if we could find an Edge that we might like and went home the same day with what we wanted. More

by Joan6551
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Lofton
May 13, 2016 -

Key Scales Ford responded

Thank you for your comments. I'm happy to hear that Randy was able to find the vehicle that suited your needs, and make the process quick and simple for you. Welcome to the Key Scales Ford family! Bruce Johnson, General Manager

May 11, 2016

Excellent I went into the Ford dealership to buy a small, used manual car to tow behind our RV. I met Eric Montano and he told me it didn't have to be manual. More

by mapamapa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montano
May 11, 2016 -

Key Scales Ford responded

Thank you for your comments. First, I'm glad to hear that Eric gave you the information you needed, and the time you needed to make an informed decision. I'm also glad you got a chance to see all of the great vehicles Ford offers for Recreational Towing, especially the C-max. From all of us at Key Scales Ford, we hope you have many great times in your new hybrid. Bruce Johnson, General Manager

May 11, 2016

AWESOME!!! Great job guys. Thank you so much. We was in and out within 2 hours. Buying a new car always takes forever.. They made it very easy and it didn't see More

by drmeyer4575
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Rich Rysell
May 11, 2016 -

Key Scales Ford responded

Thank you for your review. Car buying doesn't have to be a long, drawn-out ordeal. I'm glad that Fred and Rich helped to guide you through the process in a thorough yet speedy manner. We appreciate your business, as well as your time. Bruce Johnson, General Manager

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