Keyes Hyundai

Santa Fe Issues Jose was my service advisor. Nice guy. Took me ahead of my scheduled time of 8:00am which was very nice. I was there for a recall, gas smell and emerg Jose was my service advisor. Nice guy. Took me ahead of my scheduled time of 8:00am which was very nice. I was there for a recall, gas smell and emergency brake issues. The recall was performed. Jose upon turning on my vehicle smelled the gas smell but did not mention to me until I mentioned to him that I had been smelling gas fumes for awhile. Personally I feel he should of at that moment said to me, " I smell gas have you been smelling gas"? Because I feel if I had not said anything he wouldn't of either and that is not a great service advisor. He called me later to tell me that they found nothing leaking but would document the issue. He also stated the emergency brake was fine but I will need to bring it back in because it is still not engaging properly. And as far as the gas smell, upon starting my car the next morning I did in fact smell gas again but it didn't last long. It is my understanding that you should never smell gas. So my question is "why am I"? More

Incredible service!! My service advisor John Shaw was amazing. I love that I was able to get an appointment rather quickly and that my car was serviced in one day. I also My service advisor John Shaw was amazing. I love that I was able to get an appointment rather quickly and that my car was serviced in one day. I also really like that they washed my car!! Pleasant surprise. I will definitely continue to come here for service. Thank you! More

Experience at Service Center I was greeted warmly and appropriately by John. He took my recall papers and explained everything to me. He did not pressure me to have additional wor I was greeted warmly and appropriately by John. He took my recall papers and explained everything to me. He did not pressure me to have additional work when I informed him I only wanted the recall work done. He encouraged me to have refreshments when I arrived. He kept me updated throughout the day. I was there for 5 hours and even though It is an hour travel time each way, with heavy traffic, I will return because my experience was such a pleasant one. Ms. Phyllis Leftwich More

Car service Attended to me as soon as I pulled up. I believe his name was Paul? The lobby was clean and comfortable. Paul checked up on me regularly to keep me up Attended to me as soon as I pulled up. I believe his name was Paul? The lobby was clean and comfortable. Paul checked up on me regularly to keep me updated More

Quick and efficient John was very professional and helpful. All in all, it was a seamless process and I had my car back in a few hours, cleaner than when I came in, too! John was very professional and helpful. All in all, it was a seamless process and I had my car back in a few hours, cleaner than when I came in, too! Hi More

Good Service I’ve had a few problems over the last few weeks and Paul in the Service Center was able to accommodate my specific appointment time, get the problem d I’ve had a few problems over the last few weeks and Paul in the Service Center was able to accommodate my specific appointment time, get the problem diagnosed and then repaired in very little time. More

Purchase car Excellent customer service outstanding personality very excellent and professional with my questions helped me get the deal I wanted took time to meet Excellent customer service outstanding personality very excellent and professional with my questions helped me get the deal I wanted took time to meet my expectations More

excellent this is my first first car and first perches experiance , everything was easy and quich , my salesperson carlo was very cool , he listened to my expla this is my first first car and first perches experiance , everything was easy and quich , my salesperson carlo was very cool , he listened to my explanation he understood my needs and the car he showed to me and my dad was exact car that I was expecting to see, even color he picked was exact color I asked for . me and my dad are very satisfied that came to Keyes Hyundai of Van Nays , thanks to all staff. More

Hassle free buying experience Richard was fantastic. I showed the dealership a voucher for hyundai’s Circle pricing—their friends and family discount—and told Richard what I was in Richard was fantastic. I showed the dealership a voucher for hyundai’s Circle pricing—their friends and family discount—and told Richard what I was interested in. He was always very up front about how the discount worked and didn’t try to up-sell me. I felt well taken care of throughout the transaction. More

Fast, simple and easy He clearly explained everything they did to my car, and answered every question I had about any concerns I had. He is very patient and kind. He clearly explained everything they did to my car, and answered every question I had about any concerns I had. He is very patient and kind. More