Keyes Lexus

i really like the serves and everyone was helpful, luis nunez was helping me and he did a great job at it... from A to Z nunez was helping me and he did a great job at it... from A to Z More

Natalie is really fantastic at creating a great customer experience. Both Joey and Aram were very supportive and knowledgeable. I would highly recommend Keyes for both a car purchase/lease as well as ongo experience. Both Joey and Aram were very supportive and knowledgeable. I would highly recommend Keyes for both a car purchase/lease as well as ongoing servicing. More

I was looking for a new car last weekend. I ended up at Keyes Lexus in Van Nuys after talking to a friend who just bought the CT hybrid. Luis helped me out and showed me the CT hybrid H. The experience w Keyes Lexus in Van Nuys after talking to a friend who just bought the CT hybrid. Luis helped me out and showed me the CT hybrid H. The experience was great. Even though there were a number of customers around, Luis took the time to explain everything to me so that I felt comfortable with all my options. He also didn't try to pressure me into buying somethng I don't need/want, which is always a plus when buying a car. I will be coming back next weekend to buy from Luis. More

I recently purchased a certified preowned lexus is250. Mania Alexandria was extremely helpful and knowledgable.She made the process very pleasurable. I would highly recommend purchasing a car from the Key Mania Alexandria was extremely helpful and knowledgable.She made the process very pleasurable. I would highly recommend purchasing a car from the Keyes dealership. All the employees were friendly, no pressure. More

I went in to look for a car. Luis's customer service was great. I didn't purchase the vehicle that day but I will be coming back in the near future. great. I didn't purchase the vehicle that day but I will be coming back in the near future. More

Luis was great! He greeted me when I first got there and was very polite. I wasn't able to purchase the day I went in but Luis showed me everything I wanted to see. I was very impressed with his knowledge was very polite. I wasn't able to purchase the day I went in but Luis showed me everything I wanted to see. I was very impressed with his knowledge of the cars I was looking at. I will be back soon to hopefully make a deal on a GS350. I have already told my friends that if they are looking for a new car to go and see him. More

The receptionist ignored me when I asked for my sales person. My first sales person saw me then handed me to another sales person who spent the first 5 minutes on the phone. The 'store sales mana person. My first sales person saw me then handed me to another sales person who spent the first 5 minutes on the phone. The 'store sales manager' lied to me about the price multiple times regarding the invoice and interest rate. When pointing out his mistake, he denied and claimed that I heard him incorrectly. More

That is my second lease from Keyes Lexus and I am very satisfied with the experience and would recommend to anybody looking for a new car satisfied with the experience and would recommend to anybody looking for a new car More

I leased a new ES350 on a special Black Friday/VIP promotion. All Keyes Lexus staff with whom I met were pleasant, helpful and anxious to assist me. The process was comfortable and efficient, and I promotion. All Keyes Lexus staff with whom I met were pleasant, helpful and anxious to assist me. The process was comfortable and efficient, and I left with a very positive feeling about Keyes Lexus. More

Leased a new GS350 and was impressed by Mania's knowledge and professionalism. It is a pleasure to deal with someone like Mania when so many other dealerships underestmate the knowledge of the consumer. and professionalism. It is a pleasure to deal with someone like Mania when so many other dealerships underestmate the knowledge of the consumer. More