Keyes Lexus

We either leases or or purchased four Lexus vehicles fro. This dealer We know everybody there and they know us We got another great deal with great service This dealer We know everybody there and they know us We got another great deal with great service More

I was looking for a IS 350 in blue and in the F package. Call the dealer and spoke to Rod Makou and he told me the car was available. At first I was a allitle hesitate to drive down to the dealership. But w Call the dealer and spoke to Rod Makou and he told me the car was available. At first I was a allitle hesitate to drive down to the dealership. But when I got down to the dealer they had the car pull up front and clean. Keys Lexus and Orod Makou made this the best experience purchase experience. I will go back to see Orod when my lease are over and would definitely recommend this dealership. Ask for Orod More

We have been getting our cars from Keyes for years We have been getting our cars from Keyes for years because they are a very knowledgable, courteous, and well priced dealership. Whether we are looki We have been getting our cars from Keyes for years because they are a very knowledgable, courteous, and well priced dealership. Whether we are looking for a new car, or bringing one in for service, we are always pleased with our experience. They continually go out of their way to meet our needs, and that is why we keep coming back. More

Negotiating with Edmund went well ending with a hand shake and congratulations. Overall had a good experience searching for my car. Gina was great and very helpful. And Arezu was so friendly and sweet o shake and congratulations. Overall had a good experience searching for my car. Gina was great and very helpful. And Arezu was so friendly and sweet once we sealed the deal on my new Lexus ES 350! More

We were very pleased to work with the staff at Keyes Lexus. They were all very professional and made the car buying experience a positvie one. We came in with what we wanted and left with what we want Lexus. They were all very professional and made the car buying experience a positvie one. We came in with what we wanted and left with what we wanted. Everything from start to finsh was handled in a timely manner and now we are proud owners of yet another RX350. We also really like the service department for service. Therefore, we would definitely recommend this dealership to anyone. More

Great experience! Keyes gave the BEST price hands down. No haggling, nothing shady, and no pressure. After visiting several dealerships I settled on Keyes Lexus with Eric because of his excellent customer No haggling, nothing shady, and no pressure. After visiting several dealerships I settled on Keyes Lexus with Eric because of his excellent customer service. Everyone was extremely helpful and I got the best deal in town. I've had my car for a month and I still hear from Keyes Lexus just checking in and making sure everything is going well. I highly recommend Eric at Keyes Lexus! I LOVE MY IS250!! More

The whole transaction was painless. Eric was very helpfull, and worked hard finding us a car with just the right equipment. We were able to turn in our RS350 18 months early from a 4 year lease, and helpfull, and worked hard finding us a car with just the right equipment. We were able to turn in our RS350 18 months early from a 4 year lease, and trade it in for a 2013 GS350. The Sales Manager worked with us to make our down payment and monthly payments within reach. I can highly recommend this dealership. More

Purchase lease on 2013 RX 350 Keyes Lexus. 10-06-2012 Purchase lease on 2013 RX 350 Keyes Lexus. 10-06-2012 Keyes took advantage of our desire to avoid personal conflict with the sales staff and “Walk” Purchase lease on 2013 RX 350 Keyes Lexus. 10-06-2012 Keyes took advantage of our desire to avoid personal conflict with the sales staff and “Walk”. At every step of what should have been a very easy transaction Keyes sales management (Joey Yerkanyan) Lied about what RX350’s they had available with the options we had originally requested. As we discovered this cascade of ongoing misrepresentations about the features installed on the RX we were forced into repeated renegotiations. After we made the long drive into Van Nuys because Keyes said they “had the car with the features we had very carefully specified in stock” this turned into a very unnecessary 4 hours of “used Car sales tactics”. Driving home the bad taste in our mouths about finalizing a deal with a dealer which employs such dishonest tactics made us decide to return the car the next day and cancel the deal. Unfortunately the Lexus Lease contract we signed has a “NO Cooling OFF” clause. After 4 hours we were a little too impatient to leave and didn’t check all the fine print. After checking around about Keyes more thoroughly with other Lexus dealers it is clear LEXUS is willing to turn a blind eye to the Keyes sales treatment of Lexus customers as long as they move their products off the lot. We can only assume all the Keyes Auto dealer sites employ the same tactics. Our advice is never walk on a Keyes lot because you will regret it. Jon Gilchrist More

Jay is very good, professional, and knowledgeable. Jay is very good, professional, and knowledgeable. Overall, I had very good experience. I highly recommend Jay! I have not owned a Lexus before, and Jay is very good, professional, and knowledgeable. Overall, I had very good experience. I highly recommend Jay! I have not owned a Lexus before, and I am very happy with the car and the dealership...I love my new CT! More

I have bought my second Lexus here at Keyes and it was always a pleasant experience. This time was even better because my husband and I did not feel pressured at all. Sam took our appt.and readily provide always a pleasant experience. This time was even better because my husband and I did not feel pressured at all. Sam took our appt.and readily provided info. about the car we were interestedi in. We were very pleased with the profesionalism of the team. Bella was very friendly, accommodating and very knowledgeable of the car. She made me feel comfortable with the car so I was not intimidated by the new gadgets. Joey made the deal smooth and quick without any pressure. GREAT TEAM !!!!!! You'll get our recommendation . More