Keyes Lexus

supportive Mr.Banayan assisted us in working out a new lease. There was no "sales pitch" at all. He was warm and friendly and made the process easy and stress fr Mr.Banayan assisted us in working out a new lease. There was no "sales pitch" at all. He was warm and friendly and made the process easy and stress free. It was like being helped by a member of our own family. More

Service feedback I’ve been a customer at this dealership for years and have truly appreciated and enjoyed the service from your staff. I purchased both my Lexus SUVs f I’ve been a customer at this dealership for years and have truly appreciated and enjoyed the service from your staff. I purchased both my Lexus SUVs from this dealership — my GX 470 in 2006 and my most recent purchase this year, the RX350. Love and still own both cars. My service manager Bill Horvat is great! Love working with him!! And my mechanic Danny - superb! Thank you both for many years of trusted service. More

Excellent Easy to make service appointment, excellent service writer, on time service without pushing to sell not needed services. clear explanation of performe Easy to make service appointment, excellent service writer, on time service without pushing to sell not needed services. clear explanation of performed service and car washed before delivery. More

15 years client of Keyes Lexus, Van Nuys. Ali Alrubaie is my service contact. Ali proves to be a dedicated employee who aims to please. He's been very fair with me. It truly matters to have Ali Alrubaie is my service contact. Ali proves to be a dedicated employee who aims to please. He's been very fair with me. It truly matters to have a good relationship with your service contact person. Thank you Ali. The service itself has improved during the past year. Had a few disappointments in the past but changes in management made the big difference. More

Third Lexus purchased at Keyes, and one Audi at Keyes Audi. On the service side, no one compares to Mike Nazarii, on knowledge, service and professionalism. This is our third Lexus that Mike coordinates the se On the service side, no one compares to Mike Nazarii, on knowledge, service and professionalism. This is our third Lexus that Mike coordinates the service of our cars. Enjoy thoroughly working with him. He is now servicing my 17 year old's Lexus. It is a family partnership with Mike and Keyes Lexus. More

Fast and efficient Everyone was accommodating and sensitive to our needs and concerns. Highly professional team. They worked in a timely manner and execution was fast. Everyone was accommodating and sensitive to our needs and concerns. Highly professional team. They worked in a timely manner and execution was fast. Great job. More

Stress free experience I dealt with Chris Ward by phone and Leo Davari In person. They were both great. The purchase experience was very smooth and stress free. Unlike previ I dealt with Chris Ward by phone and Leo Davari In person. They were both great. The purchase experience was very smooth and stress free. Unlike previous car buying experiences I never felt like I was being nickel and dimed. I got the car I wanted at a very competitive price and I got a very fair offer for my trade in. I would definitely recommend this dealership to friends and family. More

The best!! I didn’t have an appointment and they took my car in, was fast and they were friendly, my car really dirty and they returned it clean. Bill Horvat is I didn’t have an appointment and they took my car in, was fast and they were friendly, my car really dirty and they returned it clean. Bill Horvat is the best!! More

Excellent service Worked with Allen, explained everything thing and car was ready on time. Will need to call back for a system review for the car phone. Worked with Allen, explained everything thing and car was ready on time. Will need to call back for a system review for the car phone. More

Pleasant, efficient and very courteous. Extremely helpful. My experience was very pleasant. Mike Narzari is extremely helpful, polite and willing to work with you and to give you the best price possible. The My experience was very pleasant. Mike Narzari is extremely helpful, polite and willing to work with you and to give you the best price possible. The service was extremely efficient. I will only take my car to be serviced to Mike at Lexus. Angela Krisvoy More