
Keyes Lexus
Van Nuys, CA
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1,712 Reviews of Keyes Lexus
Excellent experience in leasing our new RX350 I utilize the internet department. My sale representative was extremely knowledgeable, responsive and professional. I mentioned that I knew exactly wh I utilize the internet department. My sale representative was extremely knowledgeable, responsive and professional. I mentioned that I knew exactly what I wanted and that I was pricing around and lease the car the same day. He call back with the pricing within 15 min. It was the best pricing I had been given out of 5 different dealers. I said ok....drove the 45 minutes to the dealership, saw the car. Did the paperwork and I was out of their with out new vehicle within 45 minutes. Great experience.... I would recommend Keys Lexus to all. More
Ali is the man Best service guy in Lexus So Cal. A+. He knows what to do, work fast, never tried to upsell or get you to do unneeded stuff. Only ask for Ali! Best service guy in Lexus So Cal. A+. He knows what to do, work fast, never tried to upsell or get you to do unneeded stuff. Only ask for Ali! More
The Best Customer Service My service provider is Mike Nazari and quite honestly, if it weren't for the great people you have working as your representatives, I might be driving My service provider is Mike Nazari and quite honestly, if it weren't for the great people you have working as your representatives, I might be driving a different car. I never have to worry or wonder about the service being offered and Mike is always there to offer and suggest. It's always about SERVICE for Mike. More
Great service representative! Bill is a great customer service rep. Listens to the customer's concerns and provides good information on which to base repair decisions. I wouldn't h Bill is a great customer service rep. Listens to the customer's concerns and provides good information on which to base repair decisions. I wouldn't hesitate to recommend Lexus and Bill for service and repair. More
New lease Harrison and Matt were great to deal with, they were motivated, understanding and patient with our needs in a new car. And with much work yet no comp Harrison and Matt were great to deal with, they were motivated, understanding and patient with our needs in a new car. And with much work yet no complaining, they found the dream car we were looking for, all the way from Arizona to California. More
Mike Nazari is an A++ I wouldn’t trust my car to anyone but Mike Nazari. I believe he’ll always get it cared for right, at a fair price. I wouldn’t trust my car to anyone but Mike Nazari. I believe he’ll always get it cared for right, at a fair price. More
Anthony Pastoral was great! Anthony was a great service consultant. He helped me with my 30K maintenance and discussed the additional recommendations that were given to me after Anthony was a great service consultant. He helped me with my 30K maintenance and discussed the additional recommendations that were given to me after the inspection. I would definietly go back to Keyes. More
Excellent service and customer service Ecxelant service great waiting area A1 experience 😊 I will continue returning to Keys Lexus dealership as long I own my Rx350 cheers very satisfied Ecxelant service great waiting area A1 experience 😊 I will continue returning to Keys Lexus dealership as long I own my Rx350 cheers very satisfied with Anthony!! More
Thoughts I had more than 4 reminders of my appointment- which is excessive. I’ve never missed an appointment in the past, so I have to assume you do this with I had more than 4 reminders of my appointment- which is excessive. I’ve never missed an appointment in the past, so I have to assume you do this with everyone. Very disappointed with my complimentary car value w Danny. In 15 months, my used car has lost $15,000 in value? If this is true, then I won’t ever be buying another Lexus. More
Great service Danecia is the best. I always ask for her to help me when I have my car serviced. She is professional, knowledgeable, and super friendly. Danecia is the best. I always ask for her to help me when I have my car serviced. She is professional, knowledgeable, and super friendly. More