Keyes Lexus
Van Nuys, CA
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1,665 Reviews of Keyes Lexus
ES 350 pre owned purchase Arman did an excellent job guided me through a process and showed me something that was perfect for my needs. I was very happy that I was able to turn Arman did an excellent job guided me through a process and showed me something that was perfect for my needs. I was very happy that I was able to turn in my lease and get new used car for almost the same monthly payment. Keyes Lexus IS a world class place, and the Starbucks coffee machine is awesome. More
Excellent; knowledgeable and professional. Basically the car buying experience can be irritating and obnoxious; however, that was not my experience at Keyes. My salesman was patient, knowledgea Basically the car buying experience can be irritating and obnoxious; however, that was not my experience at Keyes. My salesman was patient, knowledgeable and extremely accommodating. I test Drive almost every vehicle I was interested in to drill down to my selection and Chad Cummins had no problem running up to get each one!!! And he didn’t bug me in the process insisting that I hurry and make up my mind. All the guys were great!! Will be back!! Thanks P.s. certainly, but not least; Vivian was awesome too. More
Prompt service. In and out in about 1.5 hours? Did not have an appointment when I arrived but they took me right away. In fact my vehicle was the first one to be worked on that day! Gave me a 2 hou Did not have an appointment when I arrived but they took me right away. In fact my vehicle was the first one to be worked on that day! Gave me a 2 hour estimate of the time needed to complete the work and asked if I wanted a ride back home. I decide to stick around in their waiting room. Very nicely appointed with coffee, snacks, fruit, water and soft drinks! Oh and various newspapers to read. My service rep called me after about 1.5 hours and said the car was ready - this after washing it. So I was back home by about 9:30 am and still was able to get a full day in of work. So kudos to Keyes Lexus. More
Good service Because every thing went well and fast good service nice respectful employees great clean waiting room very easy to communicate with every one working Because every thing went well and fast good service nice respectful employees great clean waiting room very easy to communicate with every one working there thank you More
Good Service as Always I am using Keyes Lexus for my car maintenance for six years now since I leased it from them. Very good service, helpful team especially Mike Nazari, H I am using Keyes Lexus for my car maintenance for six years now since I leased it from them. Very good service, helpful team especially Mike Nazari, He is Excellent. More
Helped Resolve My Issue Team was great! I was supposed to have free maintenance on my lease that wasn't registered in the computer. The team worked quickly to resolve and hav Team was great! I was supposed to have free maintenance on my lease that wasn't registered in the computer. The team worked quickly to resolve and have my car serviced. THANK YOU! More
Great customer service!!! Took my 2008 lexus is250 to get serviced for a manufacture recall. People were very helpfull,it was a fast and easy process.I would recommend this dea Took my 2008 lexus is250 to get serviced for a manufacture recall. People were very helpfull,it was a fast and easy process.I would recommend this dealership..thank you very much Arshak In service department More
Good job Keyes I worked with Gary Berndt and he was great. Also dilership building is new and roomy inside I was given good price over the phone and nothing changed I worked with Gary Berndt and he was great. Also dilership building is new and roomy inside I was given good price over the phone and nothing changed when I came to pick up my car. All people I have met that day were very friendly More
why do you need a title I am happy to do a review, I don't like a 25 word minimum or the need for a title, I am not writing a school paper. That being said as far as the S I am happy to do a review, I don't like a 25 word minimum or the need for a title, I am not writing a school paper. That being said as far as the SERVICE: No waiting, service rep was amazing - car ready same day = happy camper More
Service Advisor Bill Horvat at Keyes Lexus is the best! I was very pleased to once again, give my Lexus maintenance job to Bill Horvat, at Keyes Lexus. Bill knows me and makes me feel appreciated; he value I was very pleased to once again, give my Lexus maintenance job to Bill Horvat, at Keyes Lexus. Bill knows me and makes me feel appreciated; he values me and my patronage. I will continue to have my Lexus served at Keyes Lexus and Bill's a BIG part of my motivation! More