Keyes Lexus
Van Nuys, CA
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1,656 Reviews of Keyes Lexus
REgular servicing I am giving Lexus a second chance Previous services were greatly overpriced. Service has always been excellent I have always owned Lexus since I am giving Lexus a second chance Previous services were greatly overpriced. Service has always been excellent I have always owned Lexus since they first were on the market. This is my third Lexus More
Good service manager Very friendly and kindly service manager. Doing everything very professional. All paperwork doing fast and correct. I choose him every time when I nee Very friendly and kindly service manager. Doing everything very professional. All paperwork doing fast and correct. I choose him every time when I need come for service my vehicle. Thanks More
Excellent Service Bill Horvat is a conscientious and though service rep. He got to the bottom of my issues and saved me some money as well. Very satisfied with the serv Bill Horvat is a conscientious and though service rep. He got to the bottom of my issues and saved me some money as well. Very satisfied with the service received and the reliability of the vehicle. More
I had a great experience. Everyone was nice. No pressure! So I bought a Prius here and I must admit I was worried going in because I am a woman so I took a good male friend of mine with me who knows about ca So I bought a Prius here and I must admit I was worried going in because I am a woman so I took a good male friend of mine with me who knows about cars. My experience there was surprisingly pleasant. Our sales guy Xavier Polanco was a really great guy..he was honest and quick and very helpful. It was a chill atmosphere and there was no "high pressure" sales here which is my pet peeve! I highly recommend this place if you're looking for a new or used car and I highly recommend Xavier! More
Was treated well and with as little inconvenience as was xxx My problem related to a "recall" type issue. There was considerable delay in getting the part needed and I was not notified on a timely basis when it My problem related to a "recall" type issue. There was considerable delay in getting the part needed and I was not notified on a timely basis when it arrived, but once I went in the work wa done quickly and I was given a loaner. More
40K service I purchased my car from Keyes and have always had it serviced there. Mike Nazari is always very professional and I trust him. I do not feel like I am I purchased my car from Keyes and have always had it serviced there. Mike Nazari is always very professional and I trust him. I do not feel like I am being sold a service that is not necessary. He is knowledgeable in his position. More
My second Lexus Although I traded in my ES for a GS at another dealer, the only place I will go for service is Keyes Lexus, and specifically Mike Nazari. From start t Although I traded in my ES for a GS at another dealer, the only place I will go for service is Keyes Lexus, and specifically Mike Nazari. From start to finish the experience was perfect! More
Salesman Our salesman Aly was very friendly and professional. Such a pleasure to work with. would recommend him to family and friends. Very easy to work with. Our salesman Aly was very friendly and professional. Such a pleasure to work with. would recommend him to family and friends. Very easy to work with. More
New to us Lexus We just purchased a lightly used Lexus from Gary. We found one on their website that fit everything on our list, low mileage, right price, correct mod We just purchased a lightly used Lexus from Gary. We found one on their website that fit everything on our list, low mileage, right price, correct model and year. Gary helped us make it ours. More
Great customer service Anthony attends to my problem right away. He scheduled my service the earliest possible. The service staff was courteous. They don’t want to see custo Anthony attends to my problem right away. He scheduled my service the earliest possible. The service staff was courteous. They don’t want to see customers waiting. More