Keyes Mission Hills Hyundai

I leased my car here almost a month ago 22 Hyundai Santa Fe Hybrid and it was missing floor mats. I brought it to the attention of my salesperson Reza and the sales manager. They keep on promising me they w Fe Hybrid and it was missing floor mats. I brought it to the attention of my salesperson Reza and the sales manager. They keep on promising me they will order them for me but never do. Once they sell you the car don’t expect anymore customer service afterwards. This is my 3rd Hyundai, they don’t respect loyalty and take you as granted, so this will be my last Hyundai for good. More

Never go to this dealer it's been the worst service I have ever experienced customer service is very bad I ordered a couple of parts on Feb 7 and I still haven't received them they do not do there job have ever experienced customer service is very bad I ordered a couple of parts on Feb 7 and I still haven't received them they do not do there job right they leave u on hold for a very long time so avoid this place it will save u from having a stroke More

This is the worst dealership ever. The service is non existent. I phoned last week regarding my monthly statement, it seems they could care less about their part of the deal. Do not un The service is non existent. I phoned last week regarding my monthly statement, it seems they could care less about their part of the deal. Do not understand why I should have to fight to get a monthly statement from Hyundai. I had to phone and spoke to someone in India. Just a reminder, the vehicle was purchased from their dealership NOT India. My suggestion, think twice before even going there, it's a nightmare of note. They do not deserve to be in business!!!!! More

TOTAL CROOKS! ! bought 1 car and I now have 2 car loans BOTH checks received by dealership they say the didn't get them have tracking number checks were received a ! bought 1 car and I now have 2 car loans BOTH checks received by dealership they say the didn't get them have tracking number checks were received and they wont answer calls & clear up the wrong car loan credit damaged & they also wanted to report the CAR STOLEN !! have to get a lawyer to try to clean this up NEVER GO TO THIS DEALERSHIP More

I went in to have my car checked, not serviced. I told two people exactly that. When Isaiah Figueroa the service advisor came to hand me a paper and told me it would take 2-3 hours I told him no no I told two people exactly that. When Isaiah Figueroa the service advisor came to hand me a paper and told me it would take 2-3 hours I told him no no I didn’t want anything service I wasn’t going to pay for that, I just wanted them to check a light. He looked confused and said that would take roughly 4 hours so I said thank you but no I need to come back another day for that, or take it elsewhere. I didn’t sign any paperwork proving I got my car serviced, yet on my Hyundai app it shows that I received a full maintenance on that very day. Do yourself a favor and don’t come here. It’s not worth dealing with this xxxxxxxx. Oh and when I tried to call and speak to a supervisor about what happened, I was left on hold, had to call back just to get left on hold again and then sent to voicemail. I will never come here again and rest assured every single person will know about your schemes More

Our experience in this dealership was a blessing! David J is an angel & provides a 10 star service to customers. Our problems were his to resolve the best possible. He never stated he couldn't help & worked is an angel & provides a 10 star service to customers. Our problems were his to resolve the best possible. He never stated he couldn't help & worked with all staff in the dealership for us. He clarified questions & educated us on the Tuscon & Santa Fe we were looking at. This allowed us to become owners of the Tuscon, an educated decision we will always appreciate. Thank you David for your exceptional service! More

This dealership is a crook! I didn't buy any cars from them but the accept a loan under my name. I have been calling them to take car of it and they are giving me the run around. How could a dealership ac them but the accept a loan under my name. I have been calling them to take car of it and they are giving me the run around. How could a dealership accept the loan without selling a car. They are not giving me any answers but kept the loan they received under my name. now the bank is asking me for payment. More

Service guy was great, explained everything but one thing I didn’t like was the price of the service performed. I think it was over priced to make up for the lack of customers that come in for service. I didn’t like was the price of the service performed. I think it was over priced to make up for the lack of customers that come in for service. More

Outstanding help, Along with everyone being terrific, Jonathan Enriquez went way beyond what would be expected in arranging for my battery replacement. This started with working with me in getting the c Jonathan Enriquez went way beyond what would be expected in arranging for my battery replacement. This started with working with me in getting the car to the dealership and then making arrangements for a late pickup. Everyone is the best! More

I have depended on the service department since the day I drove my Hyundai Tucson home. The receptionist sometimes has to let the service team know I called but I always get a call-back. Just getting a cal drove my Hyundai Tucson home. The receptionist sometimes has to let the service team know I called but I always get a call-back. Just getting a call-back demonstrates the respect and courteous service shown to clients. I always forget his biblical name, "Isiah" but he has become my go-to Hyundai Specialist. . More