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Keyes Mission Hills Hyundai

Mission Hills, CA

2.2
422 Reviews

10240 Sepulveda Blvd

Mission Hills, CA

91345

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Showing 422 reviews

August 12, 2021

Keyes Mission Hills Hyundai is where I go for high quality service of my Hyundai Elantra GLS not only because of their outstanding professional vehicle service, but also because of their great custome More

by miguel300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emelio Servin, Guillermo Alvarez
Aug 16, 2021 -

Keyes Mission Hills Hyundai responded

Hi Miguel, Thank you for trusting our Mission Hills Hyundai team with your Elantra! We value your time and business and are grateful to have you as a returning customer. Come see us again whenever we can be of assistance.

August 08, 2021

This dealer's service was quick and the representative was very kind to me and my wife. The waiting area inside and outside was clean. More

by web3d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't Remember
Aug 11, 2021 -

Keyes Mission Hills Hyundai responded

It was our pleasure to help! Thank you for choosing our Mission Hills Hyundai team. We're always here whenever you and your wife need assistance in the future.

August 07, 2021

This is the 2nd car I have purchased from Keyes Mission Hills Hyundai. Their customer service is very good and their employees very helpful. Overall, I am very satisfied with Keyes Mission Hills Hyundai. More

by LAINEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David ________? With the bowtie.
Aug 11, 2021 -

Keyes Mission Hills Hyundai responded

Hi Lainey, It is always our pleasure to help! Thank you for choosing David, his bowtie, and our Mission Hills Hyundai team. It's always nice to hear from returning customers. Drive safe, enjoy the road and come by and see us again when it is time for that third vehicle!

July 25, 2021

Jonathan Enriquez does an excellent job. He goes above and beyond to please everyone. Very courteous staff in the service department .keep it up everyone!! More

by Happy Day
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Enriquez
Jul 26, 2021 -

Keyes Mission Hills Hyundai responded

That's great to hear! Thank you very much for the five-star feedback for Jonathan and our Mission Hills Hyundai team. Come see us again whenever we can be of assistance.

July 20, 2021

Abysmal customer service. The main salesperson I negotiated with (Jesse) was very rude. Another salesperson I spoke with stated that their manager instructed them to just hang up the phone if custom More

by Jesus Sepulveda
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Martinez
Jul 21, 2021 -

Keyes Mission Hills Hyundai responded

Hello Jesus, Our priority is to provide the best experience possible to all our customers, and it is regrettable to learn we did not reach that standard during your experience. We value your time and business, and I’d like the opportunity to help with your floor mats and to address your additional concerns with your new Ioniq. At your earliest convenience, please contact me at 313-268-0004 and I will do everything I can to make things right. Thank you, Robert Lowry Sales Manager

June 27, 2021

I had my SUV in for its 30000 mile service which is numbingly expensive. Used to be when I got an oil change they would wash my vehicle but I guess under new ownership that is gone. Instead I got a o More

by David Ellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Enriquez
Jun 28, 2021 -

Keyes Mission Hills Hyundai responded

Hi David, Thank you for your business and for taking the time to voice your concerns. We'll work hard at correcting the issues you mentioned going forward, and we hope to see you again at Mission Hills Hyundai.

June 22, 2021

Hyundai Service Advisor Jonathan immediately took professional care of my customer service needs and sent my vehicle to their mechanic for the needed repair that took approximately 2 hours. Their wa More

by miguel300
Recommend Dealer
Yes
Employees Worked With
Emelio Servin
Jun 23, 2021 -

Keyes Mission Hills Hyundai responded

Hi Miguel, Thank you very much for the kind review of your experience with your Mission Hills Hyundai service team! We're happy to have helped get you back on the road and look forward to seeing you again in the future.

June 12, 2021

Service was quick and the folks helping us out were very kind and very good at explaining in detail what service was needed, suggested, and afterwards exactly what was completed. Great service. More

by kalebr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Ulloa Moreno
Jun 16, 2021 -

Keyes Mission Hills Hyundai responded

Hi Kaleb, We're happy to hear our Mission Hills Hyundai team was able to get you back on the road. Thank you for your time, business and kind review. We look forward to seeing you again in the future.

June 04, 2021

i have been there one week ago, because had attractive deal by phone with sells associate for Hyundai Elantra SE, got there and immediately regretted , because the changed the deal and come up with higher More

by Eduardo Estrada
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris , Malhar "Eddy" Ghotikar, Nick Bilash, Joseph Becerra, Kyle Belding
Jun 08, 2021 -

Keyes Mission Hills Hyundai responded

Hello Eduardo, I regret to learn of your recent negative experience at our dealership. We truly value your business and time, and I would like the opportunity to regain your confidence. At your earliest convenience, please contact me at 313-268-0004 so I can learn more about your experience and we can work toward a viable solution. Thank you, Robert Lowry Sales Manager

June 02, 2021

F.king liars , horrible customer service, made me drive there , and than flipped to other price, start to negotiate, but price was agreed at least 3 times by phone. Honestly keep away from this scammers More

by Gevorg G.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Malhar "Eddy" Ghotikar, Nick Bilash, Joseph Becerra
Jun 08, 2021 -

Keyes Mission Hills Hyundai responded

Hello, I regret to learn you were unhappy about the pricing of one of our vehicles during a recent experience at our dealership. We appreciate your business and time, and I would like the opportunity to speak with you about your experience and work to rectify your concerns. At your earliest convenience, please contact me at 313-268-0004 and we can discuss a positive solution. Thank you, Robert Lowry Sales Manager

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