Keyes Mission Hills Hyundai

Great experience The guys here really know their product and helped me find what is right for my needs. There was no pressure and the pricing was fair. The guys here really know their product and helped me find what is right for my needs. There was no pressure and the pricing was fair. More

Great service department, which lead to a new car. If you are in the market for a car or need your Hyundai worked on, give these guys a shot. They took great care of me. If you are in the market for a car or need your Hyundai worked on, give these guys a shot. They took great care of me. More

Price Bait and Switch I was quoted a price or the drive off lease. The salesman came back and said that they needed an extra $1000. I wanted the car so paid the extra charg I was quoted a price or the drive off lease. The salesman came back and said that they needed an extra $1000. I wanted the car so paid the extra charge. More

Excellent Service Mr. Medina of Mission Hills Hyundai was very patient and willing to work with us on finding the right vehicle at the right price. He was very professi Mr. Medina of Mission Hills Hyundai was very patient and willing to work with us on finding the right vehicle at the right price. He was very professional and would/will recommend to friends & family. More

summary Had a great experience at the dealership, they showed good customer service and they tried to get me the best deal possible. So with that being said I Had a great experience at the dealership, they showed good customer service and they tried to get me the best deal possible. So with that being said I give this dealership two thumbs up. More

Excellent Service This is my second purchase from Keyes Mission Hills. I traded my vehicle in for new one, and was extremely satisfied with the staff I worked with duri This is my second purchase from Keyes Mission Hills. I traded my vehicle in for new one, and was extremely satisfied with the staff I worked with during my purchase. I am extremely happy with my new car, and the staff at Keyes Mission Hills are wonderful! More

want a Hyundai? Run don't walk to Keith Franklin Amazing cs. This dealership wants to sell! It was a treat to meet sales that didn't say no. They said "which one?" I drove far and wide and met with Amazing cs. This dealership wants to sell! It was a treat to meet sales that didn't say no. They said "which one?" I drove far and wide and met with resistance, but not at Mission Hills Hyundai! They didn't push they PREFORMED! Need a Hyundai? RUN DON'T WALK TO MISSION HILLS! Tell Keith Franklin Cynthia sent you! He and Carlo will make sure you're HAPPY!!!! More

Bait & Switch We came to this dealership as part of the Costco Auto Program. They did none of the required tasks (special pricing, documentation) for the program. W We came to this dealership as part of the Costco Auto Program. They did none of the required tasks (special pricing, documentation) for the program. We talked with the salesman who quoted us an estimated price for the car we wanted. I wouldn't hold him to the dollar amount, but when the salesman located the car the price had jumped $100. We told them we weren't interested and purchased the same car at Parkway Hyundai in Valencia for the lower price (again, give or take about $10). Classic bait & switch. More

Do yourself a favor and go someplace else I purchased my Veloster Turbo here, and am generally pleased with the car, but very disappointed with the attitudes of the sales staff. Twice during I purchased my Veloster Turbo here, and am generally pleased with the car, but very disappointed with the attitudes of the sales staff. Twice during my purchase process I was handed off to a sales manager. Boy men were such incredible jerks that I walked out and left the dealership. I came back later because I'd developed a good working relationship with the salesman, and I was convinced the Hyundai would be best for my needs. The dealership dishonestly prices its vehicles. The locking lug nuts that the website lists at around $55 and the dealership sells in their parts dept. for $65 were listed on a window sticker for $650! Every car received at this dealership is automatically registered with an anti-theft parts registry ($600) and applied with protective film ($600). These things can't be undone so it's IMPOSSIBLE to get a car here for MSRP. (Mine was acquired from another dealership so it didn't have those things or I'd have gone elsewhere.) After I purchased my car I was told of the Hyundai survey I'd be receiving an invitation to. I was told that if I gave "all tens and yeses" I'd be given $50 of freebies. I interpreted this as an attempt at bribery to undermine the honesty and accuracy of the survey. I answered the survey accurately, but graciously, giving the best marks I could And specifically citing the outstanding service I received from the salesman (but not his superiors). A week later, I received a nasty e-mail from that salesman saying he'd gotten about a 92% rating from my survey and so the dealership was withholding half his pay cheque and it was my fault. This was very unprofessional, in my opinion and has caused me to reconsider the previously high opinion I had of him. I hope that is useful to you. Hyundai is a good car, but go to another dealership. More

Excellent customer service Why I think Mr. Bimori, sales specialist gave me great customer service is because as soon I parked he came up to me with a big smile and was very att Why I think Mr. Bimori, sales specialist gave me great customer service is because as soon I parked he came up to me with a big smile and was very attentive. Mr. Bimori, was very patient and not pushy as other sales reps from other car dealerships I have visited in the past. Mr. Briseno, relations manager was also very nice and understood exactly what I needed to pay. He went out of his way to give me the best price possible. Both gentlemen had great sense of humor even though it was closing time. Neither one rushed me out or tried to take advantage in selling me the car more than its worth since I'am a woman. Overall, I recommend this dealership 100%. More