
Keystone Volvo of Berwyn
Berwyn, PA
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Maria is incredible to work with! Great service, with a smile, always makes me feel important! She always finds a way to make things work, run smoothly and easily! Over the winter I wa Great service, with a smile, always makes me feel important! She always finds a way to make things work, run smoothly and easily! Over the winter I was in many times for small tune ups and always felt welcomed. From the initial phone call, to the service to the payment, all done so easily! I love Keystone Berwyn Service Department! More
Always great service I consider the service department an important part of any car purchase decision. Fact is, since I tend to keep to keep my cars for 10 - 15 years, I I consider the service department an important part of any car purchase decision. Fact is, since I tend to keep to keep my cars for 10 - 15 years, I figure the service department is MORE important than the salesperson. Steve has consistently measured not only up to the bar but past it. His staff just gets better and better. More
The service department staffs are friendly. The staff (Maria) is friendly. They helped me out when I needed my car serviced urgently even their schedule was busy. They are very helpful! The staff (Maria) is friendly. They helped me out when I needed my car serviced urgently even their schedule was busy. They are very helpful! More
Perfect every time! This is my 2nd Volvo purchased at Keystone. I've been coming here for service for over 10 years. Excellent experience every time! I have recommended This is my 2nd Volvo purchased at Keystone. I've been coming here for service for over 10 years. Excellent experience every time! I have recommended Keystone to everyone I know - the staff is great, very honest, communication is excellent. They have kept both my cars in tip top shape. They are very thorough in explaining the service done and what is needed. If a repair isn't urgent, they will tell you so you can make an informed decision. I really appreciate how well the care for each and every customer. Service is always quick. The best dealer I have ever worked with. More
State Inspection Fly By I called the service department on 4/1 after realizing that my inspection sticker had expired 3/31. They made an appointment for me for first thing 4/ I called the service department on 4/1 after realizing that my inspection sticker had expired 3/31. They made an appointment for me for first thing 4/2 (7:00 am). I was in and out by 7:50. Record time for inspection. Thanks to all for such great service. By the way, the new service area is quite nice. This was my first visit since the remodel. More
Ron DenBroeder I recently purchased a CPO XC60 Volvo from Keystone and Ron DenBroeder. Ron made a stressful process pleasant and easy. I was given a fair price for m I recently purchased a CPO XC60 Volvo from Keystone and Ron DenBroeder. Ron made a stressful process pleasant and easy. I was given a fair price for my trade-in and a fair price on the new car...there was no haggling, no drama. Ron was helpful, nice and cared that I got the best car for me, not just a commission. I would highly recommend Ron, he's very knowledgeable and nice! More
A 20 Year History! We have been working with Dave buying Volvos for the past 20 years. Our longevity with him is testament to the fact that he has always been honest, We have been working with Dave buying Volvos for the past 20 years. Our longevity with him is testament to the fact that he has always been honest, knowledgeable, enthusiastic and a pleasure to work with. Dave always takes the time to make sure we thoroughly understand all aspects of the car providing us with an excellent driving experience. More
Confidence in Buying Pre-Owned Volvo Dave was good to work with. He came across as honest, and was obviously knowledgeable. (Most other dealer's salespeople were so uninformed it was am Dave was good to work with. He came across as honest, and was obviously knowledgeable. (Most other dealer's salespeople were so uninformed it was amazing.) He told us about the car, we did not have to drag out information. He said he'd make everything to our liking, and he did just that. Overall the process was smooth and easy--as easy as buying a car can be. We hope to see him again, and look forward to our first Volvo experience. More
Straight and to the point!!! I live in Baltimore and began communicating with Dave several days before buying my dream car. Needless to say, he had three other buyers who lived in I live in Baltimore and began communicating with Dave several days before buying my dream car. Needless to say, he had three other buyers who lived in the local area, ready to purchase this vehicle, but as the great salesman I've found him to be, he held the line after his promise and kept the vehicle on hold until I could find the time and transportation to get there with the least amount of confusion. I recognize experience and thoughtfulness when it presents itself. Dave made me quite comfortable to drive my dream car home without a second thought. More
Review comments They quickly identified 2 repair items and completed those. They also recommended several other maintenance items and explained that they could be def They quickly identified 2 repair items and completed those. They also recommended several other maintenance items and explained that they could be deferred for short period of time. More