Keystone Volvo of Berwyn

Purchased my initial Volvo from them 4 years ago. It was time for another Volvo. Began the process on the phone on Friday and drove the car home Saturday morning. Easy going, no pressure, no haggling over p time for another Volvo. Began the process on the phone on Friday and drove the car home Saturday morning. Easy going, no pressure, no haggling over pennies. As for Service - I have had Audi's, Mercedes, Porsche's all dealer bought. None of those cars went to the dealer more then once for service. I have used Keystone Volvo Service Center as the only service center for this car. Both in and out of warranty. More

Alan Kirsch was an absolute pleasure to buy a New 2012 XC-60 from this week. This is the second 2012 Volvo purchased from Alan in the past 6 months;and ,the experience with Alan, Ben Stein, and the entire XC-60 from this week. This is the second 2012 Volvo purchased from Alan in the past 6 months;and ,the experience with Alan, Ben Stein, and the entire Berwyn Team is a truly rewarding experience! I have and will always Highly reccomend Alan Kirsch and and the Entire Keystone Volvo Berwyn Team ( Sales, Administrative,and Service Associates) to all my friends, associates, and relatives who are in the market for a New or Certified Preowned Volvo!From my purchase to ongoing scheduled service-Keystones excels in all departments. I am a Completely Satisfied Keystone Berwyn Volvo customer. Thank you Alan, Ben, Steve and all associates for the Exceptional service and friendliness that we experience, every time we visit your dealership. Best to you all! The Peter R. FitzGerald Family Berwyn, PA More

I have owned a number of high end cars - Mercedes, Infiniti, Acura, and Buicks. This is my first Volvo and I have been pleased with every part of Keystone's customer program. I had looked at a numbe Infiniti, Acura, and Buicks. This is my first Volvo and I have been pleased with every part of Keystone's customer program. I had looked at a number of new cars before I settled on the Volvo. I prefer front wheel drive because of the better traction in bad weather. The fold down rear seat was either not available or a $500 option on other cars in this class. It is standard with Volvo. I found the front seats to be more comfortable than those of my Mercedes or BMW. I just drove to Palm Beach, FL and back so I can attest to their comfort on a long trip. Add to all this, the price of my loaded S80 was at least $10,000 less than the Mercedes E series and the BMW 5 series. My sales rep was most informative and I never felt any pressure to make a purchase. The follow up after the sale and the service has been first rate. With my Mercedes, an oil change would run $500 or more with all the "extra" things the dealer found that needed fixing. Never had a problem with Keystone, as the estimates are accurate and any problems are taken care of. Ken Upton has been my service manager the last few times the car has been in, and he goes out his way to make sure everything is right for me. I would certainly put Keystone at the top of the list for my next car and have recommended Keystone to my friends who are in the market for a car. If you are up for traveling outside the country, I think Volvo has one of the best overseas delivery plans of any car company. We may take advantage of it for our next purchase. Been to a lot of places but never to Sweden. Can't think of a better excuse to go there. More

Dealing with Keystone is an absolute joy. If memory serves me right this is the 5th Volvo I have leased thru Keystone. Alan Kirsh is a true gentleman, I called for an appointment, told him what I had i serves me right this is the 5th Volvo I have leased thru Keystone. Alan Kirsh is a true gentleman, I called for an appointment, told him what I had in mind. When I arrived he had done his homework, he had several autos ready for me to look at, explained the differences between what I was driving and the new cars. We decided on a color/price and were ready to go. He handled all paperwork in a quick and efficient manner making the tranaction an easy experience. He would not let me leave till he showed me how to use the radio, heater,etc. Very helpful. Keystone is a super place to do business. More

Great experience buying this Volvo for my wife for Christmas. Dave drove the car home for me on Christmas eve so that I could pick it up on Christmas morning to surprise her. He even left a huge bow Christmas. Dave drove the car home for me on Christmas eve so that I could pick it up on Christmas morning to surprise her. He even left a huge bow inside for the windshield! Will be buying a car here again. More

I purchased a Volvo S60 T6 R-Design from KeystoneMotors today. I came to Keystone cold, without a reference and with general skepticism born of experience dealing with other car dealers in the area. Dave today. I came to Keystone cold, without a reference and with general skepticism born of experience dealing with other car dealers in the area. Dave Jurgensen cheerfully greeted me and my wife as we looked around the welcoming showroom floor. I told him we were interested in purchasing a Volvo S-60 but needed to take delivery within only a couple days due to a family holiday trip. Dave immediately earned our trust by demonstrating his complete command of the details surrounding Volvo vehicles, their features and operations as well as the company itself. He accompanied us on a test drive and let the car sell itself to us -- pointing out the positives and explaining negatives of the vehicle in a fair and objective way. He stayed late one night to go through a vehicle locator database and worked with me over the phone to review nearly 30 vehicles to determine whether they met my specifications and whether they could be delivered in time for our trip. He was completely responsive, easy to communicate with and never tried to sell me on anything (which he easily could have done given our need to buy a new car before our family trip) but instead answered every question I had and kept at the search overnight into the next day. While Dave was a fountain of information, he was an even better listener and picked up on all my cues and concerns. He offered reasonable options and choices but was always careful not to push me in any direction. When it came time to providing a quote, Dave was straightforward, transparent about what he could and couldn't do and reasonable. There was no haggling or pressure whatsoever yet I felt like I received a below market average price. From the moment we walked into Keystone, Dave worked hard to give us the information we requested, to earn our trust and to be respectful of our needs and requirements. This continued through this morning when, during a holiday lunch buffet the dealership held for its employees in the showroom, Dave spent two hours with me providing me with a comprehensive orientation on the operation of the vehicle. Above all else, he knew the product he was selling inside and out and was less interested in making the sale than in making sure we had had a good experience. He also laid the foundation for the future owner/dealer relationship that comes with making an automobile purchase. Having never known of Dave Jurgensen, his manager Benjamin Stein or KeystoneMotors until a few days ago, I can say I am incredibly impressed by the way they conducted themselves and the lengths to which they went to make my new car purchase an easy and enjoyable experience. More

My wife and I have purchased or leased 6 Volvos, all with David Jurgensen at Keystone Berwyn. Dave takes the time and goes the extra mile to make sure we understand the options and features of the vehicle an David Jurgensen at Keystone Berwyn. Dave takes the time and goes the extra mile to make sure we understand the options and features of the vehicle and then works with us to craft the deal that works best for us. His product knowledge is outstanding and his follow through is unsurpassed. More

Alan is a pleasure to deal with. There was no pressure to buy a car. We got a great deal on a slightly used XC60. Will go to this dealership for service, and any Volvo purchases in the future. buy a car. We got a great deal on a slightly used XC60. Will go to this dealership for service, and any Volvo purchases in the future. More

Described all options available to us, found the car we wanted in a short period of time, responsive to negotiation, agreed on price rapidly, took over 1 1/2 hours to describe how everything worked. We h wanted in a short period of time, responsive to negotiation, agreed on price rapidly, took over 1 1/2 hours to describe how everything worked. We have been dealing with Keystone Motors Berwyn since 1988. Have been using the same salesperson for over 20 years. Their service is impeccable. That is why we continue to use them. More

David Jurgensen was well informed about the vehicle I wanted. He was helpful and available when needed. Dave always called us back as soon as possable and kept us informed with phone calls. I feel he wanted. He was helpful and available when needed. Dave always called us back as soon as possable and kept us informed with phone calls. I feel he will help us in the future with any questions or problems. We hope Dave will stay with Keystone, Berwyn to assist us in the future. Leagh Wiggins More