Keystone Volvo of Berwyn

I recently purchased a Volvo XC60 at Keytsone Volvo and received SUPERB, EXCELLENT service from Alan! He communicated via email with my husband for a week before we went in to the dealer, so as to have wha received SUPERB, EXCELLENT service from Alan! He communicated via email with my husband for a week before we went in to the dealer, so as to have what I want ready to go for me! Alan cut to the chase, and was no bull with my husband. The morning we planned to go in, Alan phoned my husband to say an XC60 w/ the color (black) and packages I wanted sold the night before, so he was working hard to get another. When we arrived, Alan greeted us happily and said he's pretty sure I'm going to really like what he has in store for me. It wasn't black, so I wasn't too sure I was going to like it. But when the truck came down from detailing, I was impressed by how close the saville gray is to black, and the wheels looked great with the color! Alan just knew if I wanted black, I would love this also...and he was right! We drove off that day. It was a great experience purchasing my first suv. I didn't feel like I was sitting in a dealership for hours doing paperwork and such. I HIGHLY recommend Alan and Keystone Volvo! This was my second Volvo purchased (my first was at another dealership), and I will ALWAYS go back to Alan and Keystone for future purchases! THANKS SO MUCH Alan!!!!!!!!!!! ~Liz Casey More

Convenience is important to us and Keystone is close to home, but the reason we continue to use Keystone service is because for 20 years, we have always had a positive experience. When you call the servic home, but the reason we continue to use Keystone service is because for 20 years, we have always had a positive experience. When you call the service department, a person answers the phone and we are able to speak with a service representative immediately. The service reps are knowledgeable and genuinely want to satisfy the customer. We have always been presented with options regarding service and repairs and have been treated fairly and honestly. If a tire has more life in it, they tell us just that and they let us know how long we can expect it to last. The reps think strategically and give us a head's up on what kind of services we might expect to have in the future of our cars as well. The guys in the parts department are friendly and helpful as well. They have installed our Volvo roof luggage box on our roof rack several times when we didn't have the time to devote to it ourselves. We particularly like hearing and seeing the same familiar faces in the service department year after year. It is comforting to know that when we drive our cross country on 800 mile trips at least 3 times a year, the machanics at Keystone Motors have done their best to insure that the car is safe and in the best condition possible. It is obvious that Volvo makes training their mechanics a top priority and we like having Volvo trained mechanics servicing our cars. Our 2 sons learned to drive on our 850 sedan and both love driving Volvos. Keep up the good work and make sure that the first voice that customers hear on the phone is a friendly person and not a machine. More

The service team is excellent here. First, they listen to you and address what car issues you have. Second, they do the work expeditiously and as economically as they can; unlike some services they use the a you and address what car issues you have. Second, they do the work expeditiously and as economically as they can; unlike some services they use the actual time worked rather than the often inflated fixed time estimates. Finally they make sure that you are taken care of, including providing a loaner car if you give them enough advance notice. More

The total purchasing experience at Keystone Volvo was as tension free as any similar experience has ever been. The staff was accommodating, responsive, courteous and informed. They delivered on every prom tension free as any similar experience has ever been. The staff was accommodating, responsive, courteous and informed. They delivered on every promise made. The entire process was hassle free and the car proved to be everything promised.. Keystone Volvo Berwyn delivered. I would not hesitate to recommend them, without reservation, to anyone in the market for a Volvo. They absolutely know how to do it right! More

Alan was extremely professional, efficient, friendly and respectful of us when we arrived to test drive and buy our used Volvo SUV. It was the best experience I ever had in making a large purchase. He is th respectful of us when we arrived to test drive and buy our used Volvo SUV. It was the best experience I ever had in making a large purchase. He is the best. I highly recommend you ask for Alan if you plan to visit Keystone Motors in Berwyn. Mike St. Davids, PA More

I just purchased my fourth Volvo and Dave has helped me with the last three cars. Dave knows his Volvos! His outgoing friendly personality made this experience easy and stress free and he was very infor with the last three cars. Dave knows his Volvos! His outgoing friendly personality made this experience easy and stress free and he was very informative in all aspects of this experience!! I would highly recommend Dave to anyone looking for a Volvo and will contact him again when the time comes for my next one!! More

We've bought four Volvos from Keystone in Berwyn in the last 20 years. They lived up to the "no-hype" slogan better than any other dealer we've dealt with, ever. It gave us the time to talk about and think last 20 years. They lived up to the "no-hype" slogan better than any other dealer we've dealt with, ever. It gave us the time to talk about and think about what we wanted. Their Service Department is really top notch. They get it right the first time, work around your schedule and the people you deal with are the same ones who've been there for years, because they're really good with people. It's really a first rate dealership and I wouldn't hesitate to recommend it. Walter Kennedy Chester County, PA More

My last car was a Volvo S60(10 years old) and as well as loving my car, I always had wonderful service at Keystone, so when I decided it was time for a new car, there was no question in my mind about choosi loving my car, I always had wonderful service at Keystone, so when I decided it was time for a new car, there was no question in my mind about choosing a Volvo and also going to Keystone. I was very pleased with the sales department and Khalid. It truly was a "no pressure, no hype" experience. Questions were answered appropriately and I felt I was treated fairly and honestly. More

Alan was awesome, he helped me get the most for my truck as he could. He went above qnd beyond great customer service! I would definately reccomend Alan to anyone looking for a new or used car! I look forwa as he could. He went above qnd beyond great customer service! I would definately reccomend Alan to anyone looking for a new or used car! I look forward to meeting with him again when I am looking into getting another car. I would say in about 7-10 years at least, haha. Thanks for everything Alan and keep up the fantastic work!!! Shannon L. Ervin Purchased a 2006 Acura TL (love it!!!) More

Keystone Motors and David Jurgensen went out of their way to get me what I wanted and in the time frame that I needed it in. They made it easy for me to turn in a leased car and purchase a new one with all to get me what I wanted and in the time frame that I needed it in. They made it easy for me to turn in a leased car and purchase a new one with all the options that I wanted. Overall it was a very satisfying experience. More