Keystone Volvo of Doylestown

Rich has the patience of Job. We first met Rich over a year ago and were ready to find "our Volvo." Having been previous Volvo owners, the only question was which one was right for us. Unfortunately, a va year ago and were ready to find "our Volvo." Having been previous Volvo owners, the only question was which one was right for us. Unfortunately, a variety of "life interferences" caused us to stop our dealings not once, not twice, but actually three separate times. Rich never flinched and didn't call us everyday pushing to get a deal done. Instead, he demonstrated the "no-hype" kind of salesmanship for which Keystone is known. He just told us to contact him when we were ready and he would be there for us. Even on our last day and we had decided on the XC90, we had all but drawn up the contract when we made a last minute switch and decided on the XC60. Rich never wavered or indicated any kind of frustration but instead he took it in stride and once again demonstrated his professionalism and we are now driving our new 2012 XC60 and loving every minute of it. In addition, Rich's knowledge of his products is exceptional and there is no question he is not willing to hear or provide and answer for. He did not try to pressure us on features that we didn't need, but he did make us aware of the Volvo's many options so that we would at least have the choice.Even on the day of the delivery, Rich stayed with us over an hour after closing to ensure we had a complete walk through of our new vehicle. As a former Corporate Trainer for Customer Service, I can say that this man is the very best. Were anyone looking to purchase a new vehicle, we will gladly recommend Keystone Volvo of Doylestown and especially Rich Wobensmith. FYI - We live over 25 miles from this dealership and have a Volvo dealer in our hometown as well as one much closer to our home, but we would suggest to any prospective car buyers to take the ride to Doylestown and see Rich at Keystone Motors of Doylestown. Thank you More

I had a much better experience buying a new car than I expected. This was my first time as a buyer and Rich was very friendly and not pushy. He let me make an informed decision and was there to answer a expected. This was my first time as a buyer and Rich was very friendly and not pushy. He let me make an informed decision and was there to answer all of my questions in a timely manner. Thanks for all of the help! More

This is my first time buying a Volvo and dealing with Keystone Volvo and have to say it was an unbelievably pleasant experience. All personnel at the dealership were very friendly and helpful. I will and Keystone Volvo and have to say it was an unbelievably pleasant experience. All personnel at the dealership were very friendly and helpful. I will and have already recommended doing business with Keystone to friends. Especially thank you Paul Heiser for your patience. More

This was my third volvo from this dealership and as with the previous visits, my experience was very enjoyable. The selection of vehicles as top knotch and the service is excellent. Joe and Richard were gre the previous visits, my experience was very enjoyable. The selection of vehicles as top knotch and the service is excellent. Joe and Richard were great to deal with, addressed all my concerns and questions and provided quick reliable deal. I recommend a visit. More

After a very unpleasant experience with another dealership, it was a relief to find Keystone Volvo and Paul Heiser. Paul could not have been more patient and understanding with me. He really took t dealership, it was a relief to find Keystone Volvo and Paul Heiser. Paul could not have been more patient and understanding with me. He really took the time to help me figure out what I wanted/needed and went right to work on trying to locate exactly what I wanted. Turns out it was right there on their lot! Nevertheless, Paul would have done whatever he needed to do to get me what I wanted! He was always very pleasant & courteous with me and my husband, especially during the negotiations. I would highly recommend both Paul and this dealership to anyone. More

Appreciated the no pressure sale approach. sales rep answered my questions and follow up was prompt on research.The transfer of the vehicle was thorough and efficient. The vehicle was clean and everythi answered my questions and follow up was prompt on research.The transfer of the vehicle was thorough and efficient. The vehicle was clean and everything ready to go when I arrived. We enjoyed our experience! More

Paul understood what we were looking for in a new vehicle and helped to meet our needs without being aggressive. He gave excellent information on the two vehicles we were interested in and some comparison li and helped to meet our needs without being aggressive. He gave excellent information on the two vehicles we were interested in and some comparison literature related to other makes and models. He offere a reduced price without us asking and helped with financing. He was so easy to deal with at all levels. The pickup ofour new car and the explanation of features was thorough and helpful. /There was a follow up phone call and letter to see if our needs were met, an all together pleasant and painless car buying experience. We would definitely recommend Paul and this dealership to anyone and use them again ourselves. Thank you. Donna Ozovek More

Richard Wobensmith is a quality guy...a real gentleman. He is knowledgeable and friendly. The sales manager is great,too. Keystone Motors in Doylestown, PA is the place to buy a Volvo. He is knowledgeable and friendly. The sales manager is great,too. Keystone Motors in Doylestown, PA is the place to buy a Volvo. More

Jim has an innate ability to make his customers feel comfortable. His attention to detail, understanding of what the customer desires, and ability to meet the desire with the right product made buying comfortable. His attention to detail, understanding of what the customer desires, and ability to meet the desire with the right product made buying my new Volvo XC60 a most pleasurable experience. More

Go beyond what a top rated dealer would do. Very responsive. Eager to make certain you have a great car buying experience. Have purchased from them before and will do so again. responsive. Eager to make certain you have a great car buying experience. Have purchased from them before and will do so again. More