Kia AutoSport Columbus

Superior Mike Hopkins gave excellent customer service during my car buying experience. He was extremely helpful during the entire process. 5 star customer ser Mike Hopkins gave excellent customer service during my car buying experience. He was extremely helpful during the entire process. 5 star customer service. This was the easiest vehicle purchase I have ever experienced. Thank you Mike Hopkins and Roy Townsend for the best experience. More

Excellent service The sales and service was excellent.. The finance dept was excellent as well. The overall experience was excellent and timely. The environment was fr The sales and service was excellent.. The finance dept was excellent as well. The overall experience was excellent and timely. The environment was friendly and productive. More

Awesome Buying Experience! This was the best car buying experience ever. Jessica Watkins was a pleasure to work with, and listened to all my requests and got me a deal of a life This was the best car buying experience ever. Jessica Watkins was a pleasure to work with, and listened to all my requests and got me a deal of a lifetime. I would definitely recommend KIA and the staff Jessica Watkins, saleswoman and Chase Fair, manager to anyone that is looking for a new vehicle. More

Easiest Car Buying Experience Ever Bentley Mixon was awesome and made it super easy. I recommend him to anyone looking to upgrade their vehicle. The rest of the staff was also very cour Bentley Mixon was awesome and made it super easy. I recommend him to anyone looking to upgrade their vehicle. The rest of the staff was also very courteous and efficient. I will definitely make sure I refer Kia in Columbus to my friends looking to purchase a car in the future. More

Great salesman Derrick Riley was the best and worked to get me what I needed. I was very pleased and would recommend Derrick to anyone, anytime! Thanks again Derrick Derrick Riley was the best and worked to get me what I needed. I was very pleased and would recommend Derrick to anyone, anytime! Thanks again Derrick!! John Betts was great too!! More

Great Salesman! Derrick Riley was the best and worked to get me what I needed. I was very pleased and would recommend Derrick to anyone, anytime! Thanks again Derri Derrick Riley was the best and worked to get me what I needed. I was very pleased and would recommend Derrick to anyone, anytime! Thanks again Derrick!! John Betts was great too!! More

Awesome Buying Experience I came in right at closing but everyone was helpful and took time with me. I never felt rushed. Darrell and John both stayed over 2 1/2 hours after cl I came in right at closing but everyone was helpful and took time with me. I never felt rushed. Darrell and John both stayed over 2 1/2 hours after closing to make sure I left with the vehicle I wanted. More

Salesman was amazing.... Financing Dept was underhanded I have been a loyal Kia customer since 2009. I purchased a 2013 Sorento from Aaron Dixon and when I decided I wanted to look at a new vehicle, I went I have been a loyal Kia customer since 2009. I purchased a 2013 Sorento from Aaron Dixon and when I decided I wanted to look at a new vehicle, I went right back to Aaron. Aaron is a very knowledgeable and personable salesman and he worked with me to find a vehicle that would fit into my budget. Aaron even looked into me getting a refund from my unused warranty on my previous vehicle. I decided to finance through my credit union to get a great interest rate and Aaron worked with me and the finance department to get my bottom line cost to what I wanted without a down payment. Everything was great until I went to the financing department. I went in with my check from my credit union and both my sales person, Aaron DIxon, and myself told the finance officer, Royce Townsend, that I did not want to use my canceled Gap & Warranty from the Sorento as a down payment. I wanted to receive that refund. I even went home and returned with my original warranty and GAP coverage paper work so that it could be cancelled and for me to receive a refund check for the canceled policies. Needless to say, Royce and the financing department use warranty and GAP refund as a "deposit" to get my bottom line number that I was quoted to my liking. Financing did not notify me that the 3rd offer as far as the cost of my 2016 Kia Forte was actually the cost of the vehicle minus the $749 refund that I was suppose to get from canceling my GAP and Warranty package from my previous car. On my buyers agreement, there is a blank on the line for a "down payment", but today it appears in the computer as a "deposit". The financing department was very underhanded in the cost of my new vehicle. I am very disappointed, even though Aaron Dixon was a great salesman, the conniving tactic of the financing department to get the sale has taken the joy out of my car buying experience. I will never recommend or refer a friend or love one to Kia Autosales on Whittelsly Blvd. in Columbus, Georgia and this is the last Kia that I will purchase. Word of mouth is very effective and I will be sharing this situation with anyone who cares to listen. I have also emailed several members of the Kia Corporate Office in Irvine, California about the underhanded transaction I experienced with this finance office, I have also left a message with the Better Business Bureau, and I have given my paper work to my uncle who is an attorney to see if there is any legal action that can be taken. Love Aaron's Customer Service and I don't want him to be penalized in any way with this review. Clay Green, the General Manager worked the numbers and tried to smooth the situation over by offering some "free oil changes", but free oil changes and a $749 refund check are not equal and the level of trust has been lost. I am very disappointed with how my sales experience turned out and as stated earlier, I am looking into further action. More

Amazing Buying Experience Bill Coleman was my salesman and he help get me in the car right for me! Very professional and was not pushy like other car salesman at other dealers. Bill Coleman was my salesman and he help get me in the car right for me! Very professional and was not pushy like other car salesman at other dealers. Highly recommended!! More

Ladyv 2016 GGI From start to finish our salesman Indeed Gill was courteous ,helpful and friendly. Thanks to I .Gill and John Brett for helping me make the decision t From start to finish our salesman Indeed Gill was courteous ,helpful and friendly. Thanks to I .Gill and John Brett for helping me make the decision to buy a new 2016 Sorento . John in finance was friendly ,courteous and helpful as well. More