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Kia AutoSport Columbus - Service Center

Columbus, GA

4.7
370 Reviews
Call Service Center (706) 341-4444

370 Reviews of Kia AutoSport Columbus - Service Center

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June 11, 2025

THE SERVICE DEPARTMENT PERSONNEL ARE FRENDLY AND EXTRMELY KNOWLEDGEABLE AND VERY HELPFUL WHEN PERFORMING YOUR REQUIRED SERVICE. THE SERIVICE ADVISOR KEEPS YOU UP TO DATE ON THE STATUS OF YOUR VEHICL More

by rschneiderkia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 10, 2025

The relationship with this dealership started off really really rocky but it's improved some More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 02, 2025

Everyone was nice and even opened the door for me. Never had that happen anyway by far More

by Malc1340
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 08, 2025

Great customer service as always. Car was completed in a timely manner and got the free car wash. More

by Dhowell321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 21, 2025

Ella was wonderful, with excellent customer service and interpersonal skills. Thanks for keeping me informed about the vehicle's services. More

by Chis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ella Graham
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February 05, 2025

Ella G. was wonderful and took great care of us and our car! Thank you, Ella! We sure do appreciate what you did for us! More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ella Graham
Report | Print
January 13, 2025

Brenda at Kia autosport of Columbus is always so helpful. I would recommend all of my friends to visit and purchase a vehicle. More

by Donna Creamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tequila Core
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Kia AutoSport Columbus responded

Thank you so much for your kind words and recommendation! We’re thrilled to hear about your positive experience with Brenda at Kia Autosport of Columbus. She truly takes pride in helping our customers, and it’s wonderful to see her efforts recognized. If you or your friends ever need assistance, we’re always here to help. Thank you for choosing us!

January 06, 2025

Excellent Customer Service from Service Advisor Brenda Nappi. Thank you Brenda for keeping me and my husband informed on the status of my vehicle repair. You are very friendly and knowledgeable. Thank you More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Kia AutoSport Columbus responded

Thank you for your kind words! We’re so glad to hear that Brenda provided you and your husband with excellent customer service and kept you informed throughout your vehicle repair. Brenda and the rest of our team always strive to offer friendly and knowledgeable service, and we’re thrilled to know you had such a positive experience. We also appreciate you trusting us with replacing your engine. Thank you for choosing Kia of Columbus, and we look forward to assisting you again in the future!

January 05, 2025

I did not have an appointment. I was checked in quickly. The service advisor alerted me that it might be late in the day before my vehicle would be ready. I had someone pick me up More

by mbakerphotographer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Boyles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Kia AutoSport Columbus responded

Thank you for sharing your experience! We're so happy to hear that our service team was able to accommodate you quickly, even without an appointment, and that you were kept informed throughout the process. We take pride in going above and beyond to meet our customers' needs, and it’s great to know that we exceeded your expectations by completing your vehicle's services earlier than anticipated. We truly appreciate your feedback and look forward to assisting you again in the future!

September 30, 2024

Brenda is always helpful with any service issue I need taken care of. She is professional and friendly. More

by Pamcotter71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2024 -

Kia AutoSport Columbus responded

Thank you for your wonderful feedback! 🌟 We’re so glad to hear that Brenda consistently provides you with excellent service. Her professionalism and friendly approach are exactly what we strive for in every customer interaction. We truly appreciate your trust in us, and if you ever need anything else, don’t hesitate to reach out. We’re here to help! 🚗😊 #CustomerCare #ProfessionalService #ThankYouBrenda

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