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Kia Autosport of Pensacola
Pensacola, FL
752 Reviews
Kia AutoSport of Pensacola is Northwest Florida's premier Kia dealership. We specialize in getting the deal done right the first time! We believe in high customer service and a process that is focused on you our customer! We need you more than you need us. Stop by our website today and see how we can help you.
We have new Kia's, pre-owned vehicles and special financing to help all those in need of a new or pre-owned vehicle. Ask for the internet department and they will get you a special internet customer discount! Also, our internet department is equipped to handle the deal from start to finish over the phone, or through email communication.
We are excited and ready to help you today! We wanna see ya in a KIA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 752 reviews
June 11, 2025
Deceptive, Misleading & Silent — Buyer Beware at Kia AutoSport Pensacola Review: We signed a buyer’s agreement and secured financing for a GMC Yukon XL Denali at Kia AutoSport Pensacola. Sales Manag AutoSport Pensacola Review: We signed a buyer’s agreement and secured financing for a GMC Yukon XL Denali at Kia AutoSport Pensacola. Sales Manager Will Murray assured us the vehicle was being held due to a sensor delay and even declined a deposit, stating it would not be sold without our input. Despite that, for weeks our calls and emails went unanswered, and only after posting a public review did General Manager Jessica Lee issue a generic canned apology. Later we discovered the vehicle was actually sold on March 17—long before we were informed. All internal attempts fell on deaf ears. This level of deception is both unethical and unprofessional. Bottom line: If you value transparency and honesty, look elsewhere. More
by 39peeks
April 09, 2025
Nathan is great. He really helped speed up the buying process and gave us multiple options. He really helped speed up the buying process and gave us multiple options. More
by Kenyetta Byre
Employees Worked With
April 09, 2025
I have purchased my 3rd Kia from Kia Autosport of Pensacola. Tessa has been my service advisor for many years and she goes above and beyond to see that me and my cars are always well taken care of. Pensacola. Tessa has been my service advisor for many years and she goes above and beyond to see that me and my cars are always well taken care of. Desmond Smiley was my Sales advisor and he also did a wonderful job with finding me another Sportage and stayed with me through the whole process. Tessa and Desmond make a great team. Everyone that I have delt with over the years has been outstanding. Thank you again to My Team? More
by cp30@earthlink.net
March 27, 2025
I've been trying for several months to get a service appointment since I was told I had to use them to keep my warranty. I have tried over 100 times (no exaggeration) to get someone to call me back. App appointment since I was told I had to use them to keep my warranty. I have tried over 100 times (no exaggeration) to get someone to call me back. App, phone, website, chat, email...nothing works. I am now resorting to finding Kia service centers in other cities to see if I'm important enough to them to have me a customer. More
by khagg72
Employees Worked With
Hayes Richerson
March 09, 2025
As always, Cody did a fantastic job on managing my last two service visits. He communicated the needs/options for service and the completion of work. He made sure the vehicle was cleaned and washed bef two service visits. He communicated the needs/options for service and the completion of work. He made sure the vehicle was cleaned and washed before pickup and the costs were clearly explained (warranty vs consumer) and warranty parts were ordered in a timely manner. Cody is a major reason for our using this dealership for service. Kia Autosport of Pensacola is blessed to have staff like him. More
by DONPETRY
Employees Worked With
Cody Hill
March 05, 2025
Ali was great he assisted us in every way possible I really appreciate him for taking time out his day and helping me out really appreciate him for taking time out his day and helping me out More
by Gregory
Employees Worked With
February 24, 2025
Easy experience. Nathan listened to all our concerns and wants. We could not ask for a better experience Nathan listened to all our concerns and wants. We could not ask for a better experience More
by LauraW
February 11, 2025
Excellent customer service! Amber is a dedicated helpful advisor & she is a valueble asset to the kia team! Looking forward for my next appointment… Amber is a dedicated helpful advisor & she is a valueble asset to the kia team! Looking forward for my next appointment… More
by Sanito
Employees Worked With
Amber
February 07, 2025
Got me everything i wanted and more! forever a kia girl! I only had to put down so much and came out better than wver forever a kia girl! I only had to put down so much and came out better than wver More
by kayonnasmith16
