Jessica Lee

Horrible business acumen. They are a little too comfortable with "harmless white lies". They are advertising a used car online that is exactly what I am looking for - if the d They are a little too comfortable with "harmless white lies". They are advertising a used car online that is exactly what I am looking for - if the description was correct. I spoke with one of their personnel and requested photos of the vehicle - there were none in the ad. After not hearing anything for a day, I contacted the dealership again, and once again requested photos. It seemed shady to me that someone couldn't walk to the car and take a pictures. Here I was, money in hand, ready to buy a car, and they couldn't send pictures?? This isn't 1991, they have a camera in their pocket. I finally received a reply saying the car sold. Okay. I get it it happens. I have continued to search for the car I want, and last night during a search, I saw where the car is STILL for sale. More lies. Do yourself a favor. Go somewhere else to buy. More

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Great dealership with wonderful people to work with. Always enjoy the people and the environment Always enjoy the people and the environment More

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This dealership service department is terrible. I have been trying to get them to fix my tire since I purchased my car and they keep saying there is nothing wrong even though it lose air. Now today I have been trying to get them to fix my tire since I purchased my car and they keep saying there is nothing wrong even though it lose air. Now today I have to purchase a new tire from them to keep my lifetime warranty on the rest of my tires. My car will never go back there More

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I bought my 2022 K5 in May and I couldn’t be more pleased with my new vehicle! The customer service I received was beyond expectation. Everyone that helped me at Kia Autosport was fantastic and It will be th with my new vehicle! The customer service I received was beyond expectation. Everyone that helped me at Kia Autosport was fantastic and It will be the only car dealership I’ll be doing business with! More

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First time I did business with Kia Autosports in Pensacola in 2021 they did an oil change and did not tighten the drain plug. I lost a good bit of oil on the way home and the rest drained out on my Pensacola in 2021 they did an oil change and did not tighten the drain plug. I lost a good bit of oil on the way home and the rest drained out on my garage floor. They sent a mechanic out to tighten the drain plug and refill the oil and clean up the mess however no one from management ever contacted me to apologize. Second time I had to do business with Kia auto sport of Pensacola was for a recall on an electrical component. The first available date to come in was a month and a half from the time I called to schedule the repair. When I came for my appointment I waited two hours and then I was told they did not have the part and I would have to come back. When I came back the second time it took 30 minutes before they brought the car into the shop and then another hour to complete the work. Again, no apologies from management or offer to compensate me for my time waisted for their incompetence. More

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Awesome service from Neil. Will definitely recommend him and Kia to friends. The experience was unbelievable from the beginning to the end when I picked up my vehicle. and Kia to friends. The experience was unbelievable from the beginning to the end when I picked up my vehicle. More

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Kia AutoSport is a fantastic dealership! The staff make each purchase fun and easy! Will def purchase again from their team. Neil and Jessica have, hands down, always taken the best care of us! This is the each purchase fun and easy! Will def purchase again from their team. Neil and Jessica have, hands down, always taken the best care of us! This is the fourth vehicle we’ve bought, but will not be our last! We recommend Kia AutoSport to everyone! More

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Two thumbs up! Buying a new car can be a daunting process but not at Kia Autosport of Pensacola. The entire staff made the experience fun and we are so excited for o Buying a new car can be a daunting process but not at Kia Autosport of Pensacola. The entire staff made the experience fun and we are so excited for our families first brand new ride! More

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Best car purchase ever!!! Thank you Neil Patel!!! You made purchasing my new car a great experience....Easy and quick. I love my 2019 Kia Forte!!!! Oh that beautiful red!!! Thank you Neil Patel!!! You made purchasing my new car a great experience....Easy and quick. I love my 2019 Kia Forte!!!! Oh that beautiful red!!! More

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5 Star Purchase!!! We had the best experience with Kia AutoSport in Pensacola! Neil, Jessica, Rob, and the team took care of our vehicle purchase with skill and dedicati We had the best experience with Kia AutoSport in Pensacola! Neil, Jessica, Rob, and the team took care of our vehicle purchase with skill and dedication! Before, during, and after our purchase their level of customer service and attention to detail have been outstanding! We were in search of a much-sought-after vehicle and Jessica and Neil were on top of their game in securing one for us! Upon delivery, Neil took great care and attention in introducing us to our new ride and was available afterward for any additional questions that popped up! Rob in finance made the actual purchase process of our Kia quick, easy, and efficient! The Kia AutoSport Team was Dedicated to our purchase experience, Determined that we have exceptional value and outstanding customer service, and Dependable to be counted on at every turn along the way! Not only do we recommend the team at Kia AutoSport, we are happy to be members of their car family! Thank you to Kia AutoSport!! More

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