To begin, I was not "sold" on the idea of owning a KIA for myself, however, I've purchased two KIAs for my children (which they love) and are very satisfied with. As for this EBONY BLACK on BLACK KIA TELLURIDE SX V6 AWD, I was not impressed with the price, but after riding in my Mother's KIA TELLURIDE and comparing it to several other make and model vehicles, I WAS SOLD! Neil Patel...was/is SIMPLY AMAZING! Yes, he's a sales person and we all have our own opinions about them, BUT Neil Patel is a RARE Find! He was VERY knowledgeable about the vehicle, options available, and upfront about the unwarranted "mark up". Yes, he explained what the"mark up" was about and left it for me to decide, if I wanted to continue...and I did! I will definitely continue my business with thus particular dealership as long as Neil Patel is there. THANK YOU Neil for a WONDERFUL experience and ALWAYS answering my calls/texts no matter the question, hour, or day! You're AMAZING!!