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Kia Cerritos

Cerritos, CA

4.8
1,043 Reviews

18201 Studebaker Rd

Cerritos, CA

90703

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Showing 1,043 reviews

March 28, 2024

Went in for a recall service, Randall was awesome. Also had me take the free first service to save an extra run to the service center. He explained the amenities of the service center, also was friend More

by Siva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall
Mar 29, 2024 -

Kia Cerritos responded

Siva, Thank you for taking the time to share your thoughts . Shawn Lebs

March 28, 2024

Went in to get my car serviced and left with a 2024 Telluride. Angie was such a pleasure to work with. She was professional and very knowledgeable about all the Kia models. She made me feel very comfor More

by anasal74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Ortiz, Shawn Lebs
Mar 29, 2024 -

Kia Cerritos responded

Thank you for the sweeeeet review !!!!! Shawn

March 27, 2024

Appointment was honored by Salesperson Hazel. She got us in and out within 3 hours after rounding up inventory and test drives. Quick information and negotiation. The Kia Soul GT was our pick a More

by John B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Department James, Hazel.
March 26, 2024

The service department is excellent and timely. Professional and polite, knowledgeable and helpful. All of which are hard to find in the world today. Randy worked with me and deserves 5 stars. More

by cgierman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Mar 26, 2024 -

Kia Cerritos responded

SWEET REVIEW !!! Thank you . Shawn Lebs

March 25, 2024

I had the pleasure of working with William, he was great! He came straight to my car to see what I needed. He took care of me right then and there! I really appreciated his kindness and support. Thank you More

by Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William, Shawn Lebs
Mar 25, 2024 -

Kia Cerritos responded

Kelley, Thank you for sharing your thoughts. Shawn Lebs

March 24, 2024

Excelent attention and service, since you arrive to exit whit you car running 100 % , thanks kia team go ahead. More

by Julian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
March 21, 2024

Victor was wonderful. Did everything he promised. They replaced my windshield and recalibrated the car. Great job. More

by eberman77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Chin, Shawn Lebs
Mar 21, 2024 -

Kia Cerritos responded

Thank you for sharing your thoughts.. I will pass this on to Victor !!!! Shawn

March 17, 2024

Would have given a five star but…. the mechanic who worked on my car left a heavy socket in the engine compartment which rattled around the next day, giving my wife a scare. It also h More

by Berta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
March 17, 2024

My advisor Victor & staff always helpful in getting my service completed in a timely manner. Been going there for 12 years More

by dlsola
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor , Shawn Lebs
Mar 17, 2024 -

Kia Cerritos responded

Sweet review THANK YOU!!! Shawn

March 16, 2024

Assigned tech Nicolas was helpful & friendly to us. He is straightforward as he inows & understands what we need for our vehicle to go thru. We got there & leave the place with the car just right time More

by Saint Benson@TV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Mar 16, 2024 -

Kia Cerritos responded

Thank you for the great review !! Shawn