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Kia Cerritos
Cerritos, CA
1,053 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,053 reviews
September 25, 2020
Good customer service , polite sales person, friendly atmosphere, good experience at the financing . They matched my offer from another dealer and made it easy for me to drive to Cerritos to get the c atmosphere, good experience at the financing . They matched my offer from another dealer and made it easy for me to drive to Cerritos to get the car. More
by salemehla
Employees Worked With
Gilbert Lopez
Helpful September 24, 2020
Loved this dealership! They didn’t bug me about buying a car and they helped me find the perfect car for me! So excited for my new lease! car and they helped me find the perfect car for me! So excited for my new lease! More
by Michellesloane6
Employees Worked With
Mario, Mark Near
September 24, 2020
Ross and Claudia provided excellent customer service. As first time car buyers they made the process so easy and really worked with us to make sure we were able to drive off with no regrets! LOVE my Seltos first time car buyers they made the process so easy and really worked with us to make sure we were able to drive off with no regrets! LOVE my Seltos so far and will definitely work with them in the future! More
by alyson.m
Employees Worked With
Ross, Claudia , Mark Near
September 19, 2020
Sales consultant was very attentive, focus and friendly on what I need. Manager and finance are great they have a great culture of customer service. on what I need. Manager and finance are great they have a great culture of customer service. More
by mrcruzm
Employees Worked With
I dont think Mark was the one who helped me. Andres was the one on finance that assisted me.
September 19, 2020
Howard my sales consultant was the best I ever work with. He is knowledgeable as well attentive on my needs. He anticipated all my needs and with COVID-19 he finished all transaction at my home. He is knowledgeable as well attentive on my needs. He anticipated all my needs and with COVID-19 he finished all transaction at my home. More
by mrcruzm
Employees Worked With
Mark Near
September 19, 2020
It took a couple hours, 4+ to be more specific, however they were able to find a car that check all my boxes. I originally had an appointment but was passed off as Soon as I got there. Josh took good care they were able to find a car that check all my boxes. I originally had an appointment but was passed off as Soon as I got there. Josh took good care of me. The ability to drive the car home to see if it fit in my garage was a huge plus. Peace of mind. When they couldn’t find what I wanted on the lot, they searched incoming cars at the port and found me a brand new car right off the boat. I originally was looking for a 2020 but glad I upgraded to the 2021 they found. They really worked with me on price which made it all possible. The sales rep listed below was not working with me as far as I know. More
by julsnlb
Employees Worked With
Josh and Bryan , Mark Near
September 18, 2020
Everyone was very kind and friendly. Paola initially helped me my first day, she was super helpful. Danny helped me the next time I came in and completed my deal. helped me my first day, she was super helpful. Danny helped me the next time I came in and completed my deal. More
by James.kimble
Employees Worked With
Danny and paola, Mark Near
September 16, 2020
Excellent service and wait time. Kia always treats me and my vehicle as if we are a top priority. Thank you to my service advisor, Shauna Way and to my salesman James Henry. my vehicle as if we are a top priority. Thank you to my service advisor, Shauna Way and to my salesman James Henry. More
by kimmy0120
Employees Worked With
Shauna Way
September 11, 2020
I had an appointment with Abby and she took great care of us. Excellent customer service. Got a great deal on model and color of choice! us. Excellent customer service. Got a great deal on model and color of choice! More
by Elizabeth
Employees Worked With
Abigail Guzman, Mark Near
