
Kia Cerritos
Cerritos, CA
Filter Reviews by Keyword
By Type
Showing 1,152 reviews
Quality service and best prices. I'm very satisfied with my Kia K5 and going to refer many friends as you guys are doing amazing job at Kia Cerritos my Kia K5 and going to refer many friends as you guys are doing amazing job at Kia Cerritos More
The service advisor was friendly and quickly took care of my service request. My car ended being returned faster than I expected. Since the service, my car has been driving better than ever. my service request. My car ended being returned faster than I expected. Since the service, my car has been driving better than ever. More
Gearn was very knowledgeable about the electric/gas plug-in hybrid Niro. He went out of his way to find the model and color I preferred. Great customer service! plug-in hybrid Niro. He went out of his way to find the model and color I preferred. Great customer service! More
We called and asked if they had a telluride in dark gray. He told us they had two. we came and looked, we liked it. It was the one we were looking for. We ended up buying it. The sales person was non-pressur He told us they had two. we came and looked, we liked it. It was the one we were looking for. We ended up buying it. The sales person was non-pressuring easy to buy. More
It's always a pleasure taking my car in to be serviced here. The service team is always very knowledgable and always let's me know what is going on with my vehicle. here. The service team is always very knowledgable and always let's me know what is going on with my vehicle. More
Really nice service and personal was friendly. Also the price I paid for my service was better than the own honda dealership. I would totally come back for my next service. price I paid for my service was better than the own honda dealership. I would totally come back for my next service. More
Excellent customer service, my salesman focused on my needs His listening skills were sharp and went above and beyond to answer all my questions, he provided the right suggestions needs His listening skills were sharp and went above and beyond to answer all my questions, he provided the right suggestions More
It was an excellent experience for my first time. Claudia helped out made it feel comfortable and she was very friendly absolutely wonderful experience. Would recommend Kia to any looking for a new Claudia helped out made it feel comfortable and she was very friendly absolutely wonderful experience. Would recommend Kia to any looking for a new car ! More
Purchased a new car from here February 18, 2021. Want to make it very clear that the sales person Jack Harris was absolutely great. First issue was while negotiating with Jack he had to go to the sales mana make it very clear that the sales person Jack Harris was absolutely great. First issue was while negotiating with Jack he had to go to the sales manager. We could hear the sales manager telling him that if we want to negotiate using Truecar to tell us to come back tomorrow and then we can talk. After a little bit the sales manager actually came over and told me Truecar is just playing games with me. We left with a car, the car is great and again Jack the sales person was great. I called today to speak with a manager about the question regarding the AAA buyers program since my daughters car was totaled and was told one would call me back. I never received the call back so I called back a few hours late to ask the question about Fleet sales and was told nothing they could help me with since I already purchased the car. Couldn’t get people to stop contacting all the way up to the purchase after the purchase you mean nothing to them. Suggestion- if Truecar pricing is a joke or game as said. Kia shouldn’t send the multiple emails out to lure the buyer in with. More