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Kia Country of Charleston

Charleston, SC

4.6
2,771 Reviews

2361 Savannah Highway

Charleston, SC

29414

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2,771 Reviews of Kia Country of Charleston

September 24, 2015

vehicle purchase This is the 7th vehicle purchased with Elijah Tucker. He is always friendly, professional and knowledgeable about all vehicles. He treats you with r More

by rgrivera1936
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elijah Tucker
Oct 12, 2015 -

Kia Country of Charleston responded

SEVEN! WOW! and thank you, thank you, thank you from Elijah and the Kia Country team. You ARE family!

September 21, 2015

They are holding my car hostage! I was called on Friday to let me know my car was ready to be picked up. I drove from MT Pleasant this morning to get it, but when I got there they wou More

by sadscott
Customer Service
Recommend Dealer
No
Employees Worked With
Mitch Jones
Sep 21, 2015 -

Kia Country of Charleston responded

We can certainly appreciate your frustration. The problem with your vehicle was due to a failed part installed by another dealer. When you get your car repaired, you expect it to be done properly. Unfortunately, all Kia dealerships are independently owned and operated. If this had been work covered by warranty, it could have been done at any dealership. We do not release any car without payment, as a matter of company policy. We have been working with the other dealership on your behalf to secure payment. We regret the inconvenience caused to you.

September 19, 2015

Lance Williams above all knew his product . He was personable,professional, straight forward , therefore gaining my trust. He listened to me and answered every quest More

by Jeannette Bertasso
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elijah Tucker
Sep 21, 2015 -

Kia Country of Charleston responded

Thank you Ms. Bertasso. Our Product Specialists go through extensive training. We consider it our job to answer all of you questions and if we don't know any answer, we'll find out. Lance is one of our best and he will be happy to continue to a point of contact for you. Enjoy your new car.

Sep 21, 2015 -

Kia Country of Charleston responded

Thank you Ms. Bertasso. Our Product Specialists go through extensive training. We consider it our job to answer all of you questions and if we don't know any answer, we'll find out. Lance is one of our best and he will be happy to continue to a point of contact for you. Enjoy your new car.

September 18, 2015

Chelsea you are the best Anytime I have dealt with the service department I have had nothing but positive service. Chelsea usually waits on me and is so helpful I can not exp More

by BNG55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Rowlands
Sep 21, 2015 -

Kia Country of Charleston responded

On behalf of Chelsea and the Kia Country Service Department, thank you for your kind words. Service Centered Around You is not just a slogan, it's what we provide to each and every customer. We appreciate your business and your loyalty and will help you keep your car on the road for as long as you own it.

September 17, 2015

Great experience! Elijah Tucker was the best salesperson I could have asked for. He not only answered all my questions, he also was a really fun car-test-driving compa More

by annak7065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Tucker
Sep 21, 2015 -

Kia Country of Charleston responded

You had fun, saved money and drove away in a new car? How amazing is that? It's actually pretty standard at Kia Country but thanks so much for telling the world. Elijah thanks you for your kind words and trusting him with such an important decision. Enjoy your Soul!

September 15, 2015

Love my new Kia Soul Went to Kia Country and shopped a Soul in August 2014 but did not pull the string on a great buy that salesman Lance Williams offered. This August, w More

by knscribe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Williams, Justin Porter
Sep 21, 2015 -

Kia Country of Charleston responded

Thanks for coming back. Enjoy your Soul. It's a great car.

September 11, 2015

got a new car I talked to Lance Williams on the phone then went in to meet him. He was such a Southern gentlemen. Being a woman without my husband there I was scare More

by newcar2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Williams
Sep 14, 2015 -

Kia Country of Charleston responded

Lance is a "Southern gentleman". You couldn't have been in better hands. It's great to hear about your positive experience and that you are enjoying your new car. Thanks so much for taking time to post your message. We really appreciate it.

September 07, 2015

Things turned around for the better Ayanna & Elijah were 2 of the most amazing people at the dealership. I dealt with them strictly over the phone. My family was very precise in the ty More

by willfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Tucker
Sep 10, 2015 -

Kia Country of Charleston responded

Ayanna and Elijah are pretty amazing and they appreciate that you took time to tell others about your experience. If we make a mistake, we make it right. We want all of our customers to be happy with their purchase and their service. Thanks so much!

August 14, 2015

Great Buying Experience After having a baby, our family needed a new car to get around. Our Sale Rep Tony Washington ensured we got the car we needed, with added features th More

by tdavis6684
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Washington
Sep 10, 2015 -

Kia Country of Charleston responded

Tony is a great guy who is relentless and and helping customers find exactly what they want. Congratulations on your new baby and your new car!

August 14, 2015

looking for new car Stopped in to check out a new car, was greeted by Lance. He showed us what he had and provided a price all with 45 minutes. Absolutely no pressure, ju More

by Butch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Williams
Sep 10, 2015 -

Kia Country of Charleston responded

Why thank you! We know it's important for customers to have all of their questions answered honestly and completely in order to make a good decision. Thanks for letting others know. Lance and Kia Country thank you for your purchase and your kindness.

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