Kia Downtown LA

The people was courteous. The service was quick and fast, and I didn’t have any Problems The service was quick and fast, and I didn’t have any Problems More

Eli (the salesman) and Gilbert (the financial paperwork guy- I’m sorry I don’t know the name of your title) were both awesome! This was my first time purchasing a car and they made the process very easy! I guy- I’m sorry I don’t know the name of your title) were both awesome! This was my first time purchasing a car and they made the process very easy! I feel it’s so common to be a young woman and be taken advantage of at car dealerships and I didn’t feel that way at all throughout the process! More

I loved how quick and easy everything was. The customer service was amazing. I definitely would recommend this location The customer service was amazing. I definitely would recommend this location More

loved the service i received, every oil change i’ve gotten has been here at Kia DTLA and i’ve never been disappointed! gotten has been here at Kia DTLA and i’ve never been disappointed! More

Arturo was the advisor that I seen, this isn't the first time I've seen him. I was there for a few hours, had to get a couple of things done to the car. He's very efficient at what he does and will explain time I've seen him. I was there for a few hours, had to get a couple of things done to the car. He's very efficient at what he does and will explain everything to you and is very nice guy. Very helpful. More

Arturo Rios was professional, courteous and attentive, as were the staff. The Service Center Lounge was comfortable. were the staff. The Service Center Lounge was comfortable. More

Twice now after pulling in and standing there I am not assisted. This time I asked and a gentleman said someone would be with me shortly. I watched a fellow employee chat with another employee for 5 min assisted. This time I asked and a gentleman said someone would be with me shortly. I watched a fellow employee chat with another employee for 5 minutes. I asked again pointedly asking if she was available. The gentleman provided the same response. I think you need a quarterback or someone who is only in charge of making sure folks are helped right away. There were at least 6 employees standing around. Once helped, the woman was super nice. More

Amazing Service. I bought a new Kia Sorento. I was in and out within an hour. One of the big things that I loved, nobody was really trying to push me into "upsells I bought a new Kia Sorento. I was in and out within an hour. One of the big things that I loved, nobody was really trying to push me into "upsells". They explained the options and upsells but I really liked the fact that they weren't pushy and trying to convince me to add on all these extras. I told them how much money I had and how much I could afford to spend and they worked with me to get the best car I could get within my budget. More

best sales rep , made whole process easy , will def recommend will be returning soon , thanks roxana recommend will be returning soon , thanks roxana More

Service rep was very professional patient. And easy to talk Very pleasant experience will recommend And easy to talk Very pleasant experience will recommend More