Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia Downtown LA
Los Angeles, CA
2,381 Reviews
See How We Make the Difference at Kia Downtown Los Angeles
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,381 reviews
Verified Customer
November 29, 2023
Took more than 30 days to get my car back. Half way through the wait time I was told two business days for parts. Waited 4 business days to call shop back only to be told there was actually no Half way through the wait time I was told two business days for parts. Waited 4 business days to call shop back only to be told there was actually no eta on parts. When asked about covering my car rental since we were approaching 30 days. I was told to call corporate. Corporate refused to cover the rental saying it’s not a manufacture defect. The auto shop forwarded to the manager Eric and he made felt like he didn’t read my email as I told him corporate will not pick up the rental charges and continue to forward me to call corporate. I had to borrow a car for two days, since my insurance was only covering for a solid 30 days. When I receive my car back the key hole area is the color grey and not black like the rest of the car. At this point this is the least of my concern I’m glad this experience is over. I will not be coming back to this shop for any future work and will tell everyone I know to stay away. More
by E.FERNANDEZ_09
Employees Worked With
Andres
November 28, 2023
Eli was the best! ! Please make sure you ask for him! He will help you in all ways possible to make things happen! So thankful for him and his manager!! ! Please make sure you ask for him! He will help you in all ways possible to make things happen! So thankful for him and his manager!! More
by MORENO.MAYRAJEMM
Employees Worked With
Eli
November 28, 2023
They were friendly, courteous, listen to wat I was looking and very helpful in my car selection and best financing. looking and very helpful in my car selection and best financing. More
by CHARLESBWILLIAMS2018
November 27, 2023
This dealership is awesome when they work hard This dealership gives you any information you need. dealership gives you any information you need. More
by darlinmartin4
November 26, 2023
Had a great car dealership service worker. She was able to answer any concerns I had about my car as well as staying passions with me. I felt comfortable and had a great experience with Elizab She was able to answer any concerns I had about my car as well as staying passions with me. I felt comfortable and had a great experience with Elizabeth. More
by KELLROD18
Employees Worked With
Elizabeth Ramirez
November 25, 2023
Poor Service! ! Period! There is no need for scheduling an appointment because it is not honored! ! Period! There is no need for scheduling an appointment because it is not honored! More
by Sean
Employees Worked With
