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Kia Downtown LA
Los Angeles, CA
2,381 Reviews
See How We Make the Difference at Kia Downtown Los Angeles
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,381 reviews
October 09, 2023
Rapid attentive and provide a solid loaner hassle free. A world class service center that works! A world class service center that works! More
by SPIKE90403
Verified Customer
October 08, 2023
The service center needs better communication with each others departments. My car returned in a worse condition than it was already in. others departments. My car returned in a worse condition than it was already in. More
by Mr.Oscar C.
October 08, 2023
I don’t like being badgered with multiple follow up emails and texts to give a review on mediocre service for a safety recall on a brand new car I bought in January, and when I showed up for my appoint emails and texts to give a review on mediocre service for a safety recall on a brand new car I bought in January, and when I showed up for my appointment I sat in a long line in the street for half an hour before being helped. Stop asking me for a review on mediocre service More
by cellopadilla
Employees Worked With
I don’t know who any of these people are!
October 07, 2023
The staff was incredibly tentative and knowledgeable. Our sales rep, Hussein, greeted us as we pulled in and helped us through the entire process. Our sales rep, Hussein, greeted us as we pulled in and helped us through the entire process. More
by tucker.drew
Employees Worked With
Hussein Matar
October 06, 2023
This dealership is Right to point and they were easy for me make decision , great sales and management team me make decision , great sales and management team More
by JBURBANO82
Employees Worked With
October 04, 2023
If I could leave zero stars I would. My car was at this dealership for a harness repair for over two months. I was in LA for work and my job ended and I needed to drive back to Florida i My car was at this dealership for a harness repair for over two months. I was in LA for work and my job ended and I needed to drive back to Florida in a rental because this dealership had taken so long to complete the work. There was probably the WORST customer service provided by my assigned service person Julie Romero. The only times that I would be able to get questions answered about the status of my vehicle was when I would physically show up and ask her or the manager on duty Eric. Phone calls get rerouted to answering machines that never get checked. It was a nightmare. When I finally picked up my car I was rushed out of the dealership so quickly I didn’t get an opportunity to make sure everything was functioning properly. In the end, the vehicle is not completely repaired and has other electrical issues it didn’t have when I drove it in. I will never go back to this dealership. Someone from corporate needs to do an audit here because it is tainting the Kia brand. More
by DOHRAYMEEGARCIA
Employees Worked With
Julie Romero
October 04, 2023
Excellent service. Everything was very organized and efficient. My car was serviced in a timely manner. Everything was very organized and efficient. My car was serviced in a timely manner. More
by Kamactress222
