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Kia Downtown LA

Los Angeles, CA

4.3
2,381 Reviews
See How We Make the Difference at Kia Downtown Los Angeles There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle. We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible. But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for. Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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1945 Figueroa Street

Los Angeles, CA

90007

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Showing 2,381 reviews

October 02, 2023

The final two people who helped us were great the first woman we initially helped us had no idea what was going on amd allowed the car we drove up there for to be transferred to another dealership. More

by kingstevejohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roxana Munoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

They damaged my car and didn't notify me. I had to question them after they moved my car to be picked up at sales after service closed. More

by N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Rios
October 02, 2023

Cool service and fast very attentive with customers 👍🏻 to Arturo very helpful in answering questions More

by malvizar_71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Favian
October 02, 2023

Wow, super efficient process from beginning to end. Big xxxxxxto Anthony, Eli and Roxana for a great experience. Highly recommend! More

by ACHAK888
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for your kind words! We are so glad to hear that you had a great experience with Anthony, Eli, and Roxana. They are all valuable members of our team, and we are proud of the work they do to provide our customers with the best possible service. We are always looking for ways to improve our processes, and your feedback is very important to us. We appreciate you taking the time to share your experience with us. We are always here to help, so please don't hesitate to contact us if you have any questions or needs in the future.

October 01, 2023

The sales person was great. The finance person was not so great. He rushed through the paper work. Also, this was my first time leading a vehicle and had lots of questions that More

by JAMZIPP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

Had my car for 8 weeks to do 7 hours of work. My rental cost more than the repair. They still haven't had an explanation for what happened. I kept contacting them for 3 weeks and getting vague an More

by RainyThatsMe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maya Fakih
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

very quick and efficient service department. everytime i’ve gone for an oil change, i’ve always worked with arturo and he’s been a great help! More

by angela.cr0916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Rios
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for your kind words! We are so glad to hear that you had a great experience with us. They are all valuable members of our team, and we are proud of the work they do to provide our customers with the best possible service. We are always looking for ways to improve our processes, and your feedback is very important to us. We appreciate you taking the time to share your experience with us. We are always here to help, so please don't hesitate to contact us if you have any questions or needs in the future.

October 01, 2023

The staff are fast, efficient, knowledgeable, helpful and very friendly. I didn’t have to wait long until the new lease was signed. More

by luvinafr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlene
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for your kind words! We are so glad to hear that you had a great experience with us. They are all valuable members of our team, and we are proud of the work they do to provide our customers with the best possible service. We are always looking for ways to improve our processes, and your feedback is very important to us. We appreciate you taking the time to share your experience with us. We are always here to help, so please don't hesitate to contact us if you have any questions or needs in the future.

October 01, 2023

Arturo was friendly, waiting area was clean and the time estimate I was given was accurate. More

by AMANDA.FEIGENBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for your kind words! We are so glad to hear that you had a great experience with us. They are all valuable members of our team, and we are proud of the work they do to provide our customers with the best possible service. We are always looking for ways to improve our processes, and your feedback is very important to us. We appreciate you taking the time to share your experience with us. We are always here to help, so please don't hesitate to contact us if you have any questions or needs in the future.

October 01, 2023

My experience was wonderful as always. The service was fast and I didn't have to wait very long to get my car back. More

by JUANMALDONADO187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Espinoza, Julie Romero
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for your kind words! We are so glad to hear that you had a great experience with us. They are all valuable members of our team, and we are proud of the work they do to provide our customers with the best possible service. We are always looking for ways to improve our processes, and your feedback is very important to us. We appreciate you taking the time to share your experience with us. We are always here to help, so please don't hesitate to contact us if you have any questions or needs in the future.

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