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Kia Downtown LA
Los Angeles, CA
2,381 Reviews
See How We Make the Difference at Kia Downtown Los Angeles
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,381 reviews
September 23, 2023
Had a great experience they really showed me all my options with details and didn’t hesitate to answer my questions out of the many that I had options with details and didn’t hesitate to answer my questions out of the many that I had More
by atilanomarlinne
Verified CustomerEmployees Worked With
Gabriel
September 23, 2023
2nd time purchasing a vehicle from this location with the same sales representative, they work with you and sales manager as well . Would recommend! same sales representative, they work with you and sales manager as well . Would recommend! More
by Raul Alcantar
Employees Worked With
Jorge Trujillo
September 23, 2023
Very straightforward about rates and pricing, very helpful customer service and excellent presentation of cars helpful customer service and excellent presentation of cars More
by Polo_cree
Employees Worked With
September 23, 2023
This dealership wants your money, and the second they get it, you stop being a human. I bought a brand new plug-in SUV with the highest level trim for nearly $60K. Included in that was an order for roof rack it, you stop being a human. I bought a brand new plug-in SUV with the highest level trim for nearly $60K. Included in that was an order for roof racks that cost $500 and had to be ordered by the dealership. After 6 weeks of waiting, and not hearing anything from the dealership, I started calling to inquire. I never once received a call back despite leaving numerous voicemails, and when I reached out to my original sales person I was ignored for at least two additional weeks. I finally sent a text message back to the original contact sales person stating that I would be contacting my attorney and leaving a one star google review. Suddenly like magic I got a call back. But this time it has been a full two months since I purchase my vehicle, and I have not received the roof racks, nor have I received any explanation as to where they might be, or when they might arrive. After another two weeks of daily contact and frustration, I found out that they never ordered the roof racks, and had no intention of calling me back. If I had not done my due diligence over and over again for 2 1/2 months, I would never have received the racks and the dealership would've just taken my money and ran with it. Finally, after another week of absolute disgust and frustration my roof racks arrived, and I was finally able to get them installed on my vehicle. It took 2 1/2 months of nonsense, but once the parts were ordered, they were there within three days. Throughout this process, no departments communicated with each other, and I was passed around from sales person to sales person in an attempt for the dealership to have me just get off their back. It was not until like I said, I became much more persistent that anything got done. If I had not threatened to leave a bad review and contact my lawyer, I don't think I would ever have received this product. More
by ERINSATALOFF
September 22, 2023
Buen servicio Calida muy efficiently y muy amables muchas gracias por su a pollo en todo el service muy Profesional muchas gracias por su a pollo en todo el service muy Profesional More
by LOPEZCARLOSITOS53
September 22, 2023
I had an appointment and still waited for an hour before I was seen. The waiting area was packed so I had to wander downtown to find somewhere to wait. They charged me for my oil change. Didn’t give me a co I was seen. The waiting area was packed so I had to wander downtown to find somewhere to wait. They charged me for my oil change. Didn’t give me a complimentary wash. Didn’t reset the my oil. AND they scraped my tire, so now I have to buy a new tire. They were so rude and awful and mess up my car. Don’t go there. More
by KATEDORA
Employees Worked With
Yo Mama
September 22, 2023
She was very help on the lease. Also, she explained well on the vehicle and options. Also, she explained well on the vehicle and options. More
by USMATCHEM0301
Employees Worked With
September 22, 2023
Desiree went above and beyond to meet my expectations. Even though busy she still assisted me in a well timely matter. Kept me updated with every step on the way. Even though busy she still assisted me in a well timely matter. Kept me updated with every step on the way. More
by MRDAZED92
Employees Worked With
Desiree
September 21, 2023
Great experience working with Kia team members in DTLA. Everyone was vry friendly, responsive and helpful! Everyone was vry friendly, responsive and helpful! More
by debra.koffler
