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Kia Downtown LA

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.3
2,381 Reviews
See How We Make the Difference at Kia Downtown Los Angeles There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle. We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible. But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for. Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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1945 Figueroa Street

Los Angeles, CA

90007

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Showing 2,381 reviews

September 14, 2023

Desiree Was great! I will schedule with her form now on. Thank you so much! More

by FRIEDAJANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Rodriguez
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Sep 16, 2023 -

Kia Downtown LA responded

We’re really grateful and appreciate you taking the time to share your rating with us and glad to hear your feedback about Desiree! -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

September 14, 2023

Everyone was so kind and helpful. I drove from Oceanside and they got me in and out quickly! Sean and Yasenia are AMAZING!! More

by JUSTBREATHE3535
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean and Yasenia
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Oct 02, 2023 -

Kia Downtown LA responded

Thank you for the kind words! We're so happy to hear that you're satisfied with our service. We take pride in providing our customers with the best possible experience, and we're always looking for ways to improve.

Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for taking the time to leave us a 5-star review! We're so happy to hear that you had a great experience with us. We appreciate your feedback and we'll continue to work hard to provide our customers with the best possible service.

September 14, 2023

Was charged for service that left me without a car for a couple days and when i was told my vehicle was ready the vehicle issues were left in the same condition as they were when i brought them in. Also pai More

by darrell.reliford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2023 -

Kia Downtown LA responded

We apologize for the inconvenience. It’s unfortunate your insurance carrier doesn't cover our loaner cars so we can have an opportunity to repair the car to your satisfaction, but you're welcome to keep your car with us while we work on resolving the issues. We're committed to improving your experience.

Sep 16, 2023 -

darrell.reliford responded

My issue isn’t being without tue car cause you guys have had my car anywhere from 1-3 days before. It’s the point that you have it for that long and don’t fix the problem, so many times I’ve brought something to attention and was told “we couldn’t duplicate the issue” or “we fixed it” and the problem continues. I’m tired of giving up my hard earned money to thief’s and con artist. I will be going to a personal mechanic and that says a lot seeing you are try e manufacturer. Only good came from getting this car was Omari who provided good customer service and the two advisors that i normally deal with Julie Romero and Desiree outside of that the experience has been horrible as xxxx and i wouldn’t dare step back in that service center.

September 14, 2023

Really fast service, nice staff. My husband & I believe this store of Kia was the best place we had ever been to. More

by Jiyeun Kim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlene
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Oct 02, 2023 -

Kia Downtown LA responded

Thank you for the kind words! We're so happy to hear that you're satisfied with our service. We take pride in providing our customers with the best possible experience, and we're always looking for ways to improve.

September 13, 2023

Arturo from service is the best ! Explained to me everything that I need to know. More

by adonisakagm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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Sep 16, 2023 -

Kia Downtown LA responded

We’re really grateful and appreciate you taking the time to share your experience with Arturo with us! -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

September 13, 2023

Fast service , friendly staff. Always a great experience!thank you Kia of downtown Los Angeles More

by hectorperez2391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
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Sep 16, 2023 -

Kia Downtown LA responded

We’re really grateful and appreciate you taking the time to share your rating and experience you had with Julie with us! -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

September 12, 2023

Emelio was quick, efficient and very friendly he went out of his way to get me a discount More

by IZICKWEINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emelio
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September 12, 2023

Luis and Eli were great they allowed the process to be quick and simple and no issues at all. Would definitely go again More

by Elijahcook37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli
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September 12, 2023

The whole team is great! They made the process easy and got me the best deal possible. More

by amador01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Kia Downtown LA responded

We're so grateful for your 5-star review! It means a lot to us to hear that you're happy with our work. We're always committed to providing our customers with the best possible experience, and we're glad that we were able to meet your expectations.

September 12, 2023

This dealership was very helpful in find the car that was right for me and gave a great deal for me. More

by VICTORJR0013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian
Report | Print
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for taking the time to leave us a 5-star review! We're so happy to hear that you had a great experience with us. We appreciate your feedback and we'll continue to work hard to provide our customers with the best possible service.

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