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Kia Downtown LA

Los Angeles, CA

4.3
2,381 Reviews
See How We Make the Difference at Kia Downtown Los Angeles There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle. We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible. But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for. Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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1945 Figueroa Street

Los Angeles, CA

90007

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Showing 2,381 reviews

September 11, 2023

Rick was fantastic. He made the entire process very smooth and easy, and delivered the car to my door! Amazing service, highly recommend. More

by LISE.BERICHEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick
Oct 03, 2023 -

Kia Downtown LA responded

We're so glad to hear that you had a great experience with us! Thank you for taking the time to leave us a 5-star review. We appreciate your business and we hope to see you again soon.

September 11, 2023

Worst service- rude, condescending, misogynistic sales people- didn’t know anything about the car / made up incorrect facts about the car. The salesman and the entire place stunk like cigarettes and colog More

by JESSICA.BETHKE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan Elreda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Kia Downtown LA responded

We're so glad to hear that you had a great experience with us! Thank you for taking the time to leave us a 5-star review. We appreciate your business and we hope to see you again soon.

September 10, 2023

Emilo was great and took care if me every step of the way. He was very professional. More

by HONORMYCOUNTRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Oct 02, 2023 -

Kia Downtown LA responded

We're so grateful for your 5-star review! It means a lot to us to hear that you're happy with our work. We're always committed to providing our customers with the best possible experience, and we're glad that we were able to meet your expectations

September 10, 2023

This was an excellent dealership - very friendly. Luis and Elias were extremely helpful. Gilbert in finance was very thorough and caring. I would highly recommend this dealership. More

by kiranmanthani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Kia Downtown LA responded

Thank you so much for the 5-star review! We're so glad to hear that you had a great experience with us. We appreciate your business and hope to see you again soon.

September 10, 2023

Rick was very helpful thru the entire process he even had to wash the car himself so I could take delivery timely More

by GSTCZAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick
Oct 03, 2023 -

Kia Downtown LA responded

Thank you for the kind words! We're so happy to hear that you're satisfied with our service. We take pride in providing our customers with the best possible experience, and we're always looking for ways to improve.

September 09, 2023

Jordan and Anthony were super Amazing , they went above and beyond to take care of my needs, it’s beautiful people like this that put people in a happy place and put smiles on our face and makes us feel im More

by ROBERTCASTRO1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Kia finance manager
Oct 02, 2023 -

Kia Downtown LA responded

We're so grateful for your 5-star review! It means a lot to us to hear that you're happy with our work. We're always committed to providing our customers with the best possible experience, and we're glad that we were able to meet your expectations

September 09, 2023

Arturo was GREAT! Really helpful, informative, and got me in and out quickly while explaining the entire process along the say. First class!! More

by will53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ARTURO
Oct 02, 2023 -

Kia Downtown LA responded

We're so grateful for your 5-star review! It means a lot to us to hear that you're happy with our work. We're always committed to providing our customers with the best possible experience, and we're glad that we were able to meet your expectations

September 08, 2023

Why you delete the comment? When the mechanic finish his work on my car I waited 35 minutes to get my car no paperwork been made is annoy More

by CONCEPCION776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can remember his name
September 08, 2023

Emilio, Ray and all of the other employers were super helpful and nice! Grear service! More

by STEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio, Ray
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for taking the time to leave us a 5-star review! We're so happy to hear that you had a great experience with us. We appreciate your feedback and we'll continue to work hard to provide our customers with the best possible service.

September 08, 2023

Customer service was OK but they were very disorganized and not timely at all with our repairs. It took four weeks for them to repair our car and communication was not good. More

by RENEE.SURV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo
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