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Kia Downtown LA

Los Angeles, CA

4.3
2,381 Reviews
See How We Make the Difference at Kia Downtown Los Angeles There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle. We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible. But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for. Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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1945 Figueroa Street

Los Angeles, CA

90007

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Showing 2,381 reviews

August 06, 2023

Omg! !! This was THE most pleasant quick experiences I've ever had purchasing a car!!! More

by judylandrum77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for taking the time to leave us a 5-star review! We're so happy to hear that you had a great experience with us. We appreciate your feedback and we'll continue to work hard to provide our customers with the best possible service.

August 06, 2023

Good service. Took care of my needs quickly and efficiently. Showed half an hour earlier than my appointment but they took my car right in for service More

by TONY.K29394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Espinoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Kia Downtown LA responded

Thank you for the kind words! We're so happy to hear that you're satisfied with our service. We take pride in providing our customers with the best possible experience, and we're always looking for ways to improve.

August 05, 2023

Professional advisor, Desiree Rodriguez kept me up to date while I waited on my vehicle making it smooth. More

by ELALEX323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Rodriguez
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for taking the time to leave us a 5-star review! We're so happy to hear that you had a great experience with us. We appreciate your feedback and we'll continue to work hard to provide our customers with the best possible service.

August 04, 2023

Thank y so much I appreciate the car it everything to me thank you . I will purchase again in future or recommend to family or friends More

by Dasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Kia Downtown LA responded

Thank you for the kind words! We're so happy to hear that you're satisfied with our service. We take pride in providing our customers with the best possible experience, and we're always looking for ways to improve.

August 04, 2023

The worst customer service and people I have ever met. Continuous lies and refusing to answer the phone for a simple update. I would NEVER recommend anyone go to Kia Downtown to get their car service even More

by JENNIEMARCIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emilio Quinonez
Aug 05, 2023 -

Kia Downtown LA responded

Thank you for taking the time to provide us with your feedback. I'm sorry to hear that our level of service was not satisfactory. Please feel free to contact me directly to discuss this in more detail. 213-471-2523 -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

August 03, 2023

Service is fast they try their best to get you out quick I totally recommend it More

by TWINPARRA323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rios
Oct 02, 2023 -

Kia Downtown LA responded

Thank you so much for the 5-star review! We're so glad to hear that you had a great experience with us. We appreciate your business and hope to see you again soon.

August 03, 2023

Very nice reps and helpful they work with you to obtain the car you want More

by lauraaldana1978213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Kia Downtown LA responded

Thank you for the kind words! We're so happy to hear that you're satisfied with our service. We take pride in providing our customers with the best possible experience, and we're always looking for ways to improve.

August 02, 2023

I called and talked to Hector about the car I want. He is very straight forward and reasonable. We talked for about 10 minutes and agreed on the price. When I went in, the car was already cleaned up More

by MONITA_NG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Perez, Gilbert
August 02, 2023

Excelente servicio,muy buena presentacion, amables,contestan todas las preguntas,ayudan al cliente y hacen More

by ELMERH763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

Going to this Kia has been xxxx! The manager Ray was not helpful whatsoever coming from someone who manages a business that is not the way a manger should be treating customers. More

by DAYANAJIMENEZ526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maya Fakih
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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